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Be forewarned about check-in at the Enchantment. We had early check-in "upon availability." Normal check-in is at 4 pm. We arrived about 2 pm. There was ONE reception person at the check-in desk and a line as well as many others lingering in the outside...More
3 Thank rg2626
Response from Carol S, Manager at Enchantment ResortResponded 2 October 2015
Please know we do our best to honor early check-ins when available; but sometimes because of our varying room types and schematics it isn't always possible; as unfortunately, was the case with your visit.
We are disappointed our service levels fell below your...More
Although I live in Arizona (Phx), I found Enchantment to be a relaxing and invigorating break from the hustle and bustle of city life. Beautifully positioned in the mountains for hiking and biking! My son and I had great little tour on mountain bikes supplied...More
Just returned from a beautiful and peaceful stay at Enchantment. We hiked, used the spa, ate at the restaurants, used the pool - all amenities were fantastic. Our only complaints - and they are just nit-picky: in our room we could easily hear the neighbors...More
I was a bit worried about my experience based on some of the reviews... BUT I immediately dismissed them upon arrival. The front guard couldn't have been more welcoming. The reception (while outside) was wonderfully efficient and everyone greeted us with smiles and energy. We...More
The Junior King studio casita was huge and certainly enough for two of you! There is a large couch and three different large chairs along with a separate kitchen and dining area. All beautifully decorated. The bed was... More
The Junior King studio casita was huge and certainly enough for two of you! There is a large couch and three different large chairs along with a separate kitchen and dining area. All beautifully decorated. The bed was perfectly wonderful and you would never guess it is a Murphy bed. The bathroom also has two vanities. Housekeeping will accommodate your every wish re the bed position. I stayed in nbr 143 and it was delightful with wonderful views. I will post pix later of the casita.you can make the choice with confidence miles_36. Ps, I took advantage of room service for breakfast and dinner and it was excellent.