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Enchantment is a gorgeous resort. However, following my boyfriend and my recent stay, we were charged $60 for shampoo and toiletries that they claim we took from the resort. This accusal is particularly disgusting to us because we did not use the shampoo, lotion, or...More
7 Thank Sarah_07030
Response from Carol S, Manager at Enchantment ResortResponded 4 September 2015
We do have tracking systems in place for our private collection of jojoba in-room bath amenities and apologize for the error. The charges have been have been reversed. We hope we can regain your trust during a future visit.
My husband and I were in desperate need of a few days away; no work, no phones, no kids. We booked a five day stay at Enchantment; take the time when you book to sign up for the early morning hikes as those filled up...More
Enchantment is a complex place with much to recommend it, but with some caveats that make for an uneven experience and keep it from being the truly great place it wants to be. We are concluding a 10-day visit in the last weeks of August....More
I took my husband here for his 40th birthday! We had a beautiful room with a spectacular view. The restaurant here was great! This hotel is only about an hour ride to see the Grand Canyon. There is also great shopping boutiques about 10 minutes...More
This is one of the most pleasant resort experiences that I have ever had. The setting is truly amazing. The food was top notch - and despite being a rather exclusive resort - the atmosphere is friendly - not stuffy. We wished that we had...More
The Junior King studio casita was huge and certainly enough for two of you! There is a large couch and three different large chairs along with a separate kitchen and dining area. All beautifully decorated. The bed was... More
The Junior King studio casita was huge and certainly enough for two of you! There is a large couch and three different large chairs along with a separate kitchen and dining area. All beautifully decorated. The bed was perfectly wonderful and you would never guess it is a Murphy bed. The bathroom also has two vanities. Housekeeping will accommodate your every wish re the bed position. I stayed in nbr 143 and it was delightful with wonderful views. I will post pix later of the casita.you can make the choice with confidence miles_36. Ps, I took advantage of room service for breakfast and dinner and it was excellent.