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Los Abrigados Resort and Spa

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944 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Los Angeles, California
Reviewed 21 March 2014

My Wife and I just spent a Mid March 2014 Fri, Sat and Sun night at Los Abrigados Resort in Sedona AZ and here are the pros and cons regarding our stay: Pros: -Nice central location in Sedona -Well kept grounds -Very pleasant and helpful morning front desk female representative Cons: -Snotty front desk male rep when we checked in...

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Helpful?
6Thank ArtA1965
Rick K, General Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for taking time to provide valuable feedback regarding your recent visit to Los Abrigados Resort & Spa. I was disappointed to read about the service you received from the evening Front Desk Agent. We would like to express our sincere apologies for the poor service you received and assure you that we are committed to providing you with...

Grand Rapids, Michigan
Reviewed 20 March 2014

Based on the reviews I have read about this resort, needless to say I was nervous about our arrival. This was the first time that all 3 adult children have been on a trip with us in a long time and I just wanted everyone to be comfortable. We checked in at 3 a.m. and the staff was very friendly...

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3Thank mykidsmom3
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for sharing you and your family’s experience here at Los Abrigados Resort and Spa. We were delighted to hear that our Front Desk team provided a very exceptional first impression upon check in. It was concerning to read that your accommodations were not as you had originally booked; however, we were glad to see that it did not...

Canada
Reviewed 19 March 2014

Apparently this restaurant is now under new management and perhaps this was the reason for the rather disastrous meal we had there. On the recommendation of our waitress we ordered the wood fired chicken. It arrived at the table smelling delicious, but when we cut into it it was raw on the inside. They removed it and asked us to...

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1Thank Chloe3836
Rick K, General Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for the feedback regarding your experience at our Spoke & Wheel restaurant (formerly Steak n Sticks). We have spoken with the chef who was aware of how your meal was served that day. They were in training mode and have since mastered this entrée. In fact it is one of the more popular entrees on the menu. We...

Canada
Reviewed 18 March 2014

Just got back from Sedona. Loved it there! The scenery was gorgeous and the views spectacular! The resort was central, within walking distance to shops and restaurants. The grounds were nice and a wide variety of activities were offered. The two restaurants on site were fine, but not excellent. The one-bedroom unit we stayed in was partially renovated and nothing...

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3Thank MaraToronto
Scottsdale
Reviewed 6 March 2014

Our stay at Abrigados was very nice. The resort is older, but our room was clean and comfortable and everything worked like it should. Do not expect the 1 BR to be your regular spacious with 2 bathrooms. The units are small with an abbreviated kitchen. They are updating rooms by sections. The location and beautiful grounds make up for...

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3Thank ScottsdaleFishman
Fallbrook, California
Reviewed 20 February 2014

We always stay at this resort when we are in Sedona due to the wonderful grounds and creek access. I travel with a service dog and I almost never have an issue here. When we first arrived there was a big issue with the new key system. We had just driven eight hours and just wanted to get in our...

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Thank jenandike
Woodinville, Washington
Reviewed 5 February 2014

Being business owners My wife and I love going to the Sedona area for relaxation and hiking. We have visited this area a half dozen times in the past and this was our first stay at this resort. We have a time share in a different location and swap through Interval International. The concierge desk could not get it in...

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4Thank Phil H
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review

We are very sorry and equally disappointed to learn that you were not entirely satisfied with your stay here at Los Abrigados. We regret to learn that you were somewhat disappointed with your first contact with our sales team. We assure you that we do not advocate hard sales approach as we feel that there is no need for one....

Elliston Montana
Reviewed 28 January 2014

I did not stay at the resort, but did attend the spa for a one hour hot rocks massage ( by Mark) that I received as a gift, which was truly wonderful and relaxing. I am rating this 4 rather than 5 stars, because I would probably not personally afford/spend more than $80 for a one hour massage. That said,...

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2Thank Elliston
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you, we are pleased that you enjoyed the use of our SPA facilities and we hope that we will have the pleasure to host you in the future!

Scottsdale, AZ
Reviewed 20 January 2014

We stayed there for 3 nights, and had a horrible stay. The place is short on parking, is inaccessible (if you have to carry your luggage), the front desk is understaffed, we were booked in the room that they knew had a broken air conditioning, and the phone operator was out to lunch (and would not answer reception phone, so...

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5Thank PickyBizTraveler
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for taking the time to provide us with your feedback. We are sincerely sorry to hear you were dissatisfied with your experience here at our resort, as it is our goal to provide you with exceptional customer service. That being said, our front desk does offer 24 hour services to best assist with all of our guest’s needs....

Seattle, Washington
Reviewed 19 January 2014

We just returned from a week at the Los Abrigados Sedona and left feeling frustrated and lacking, like we went cabin camping instead of staying at a Diamond Resort International (DRI) property. We have stayed a week each at the Ridge On Sedona in Village of Oak Creek ($10/day resort fee), Bell Rock Inn ($10/day fee) and The Summit Resort...

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10Thank timmers1
diamondresorts, Manager at Los Abrigados Resort and Spa, responded to this review

We regret that so many aspects of your stay did not meet your expectations and truly regret how terribly unsatisfactory the experience was for you. We always strive to deliver exceptional hospitality and offer good quality accommodation to each of our guests who stay with us, and it is very concerning to us that we did not meet these expectations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A luxury resort and spa in Sedona, Arizona. ... more   less 

Additional Information about Los Abrigados Resort and Spa

Address: 160 Portal Lane, Sedona, AZ 86336
Region: United States > Arizona > Sedona
Price Range: $184 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Abrigados Resort and Spa 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Los Abrigados Hotel Sedona
Los Abrigados Resort Spa
Los Abrigados Spa
Hotel Style:
#8 Spa Hotel in Sedona
#11 Top resorts Hotel in Sedona
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Questions & Answers

Here's what travellers have asked, with answers from Los Abrigados Resort and Spa staff and other travellers.
35 questions
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London, Canada

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Questions? Get answers from Los Abrigados Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find a different hotel.”
 of 5 bubbles sherrir2013, 16 Feb 2017 | Read review
“Ask for top floor unit.”
 of 5 bubbles Green22Georgia, 14 Feb 2017 | Read review
“Be a Diamond Resort owner. Otherwise avoid the place like the plague”
 of 5 bubbles Arizonan95, 13 Feb 2017 | Read review
“Try to get a room with it's own parking spot as parking can be troublesome.”
 of 5 bubbles johnsB9601HD, 3 Feb 2017 | Read review
“Check the room and where it is located before excepting.”
 of 5 bubbles 555junes, 1 Feb 2017 | Read review
5 of 5