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All reviewsfront deskwestern themebunk bedscinnamon rollsgreat hotelpancake machinepool area is nicemovie theaterthe staff was greatin townbreakfast staffcandlewood suitesvisit familyeasy chairbreakfast roomthe hotel is cleancomplimentary breakfast
We stayed there last week on our Out West vacation. It was a good stay, although you could tell the Hotel is starting to show it's age a bit. It was clean, and the rooms were ready in early afternoon. Staff was helpful, but seemed...More
On this trip we stayed in four different hotels. This hotel was the best! The only thing they didn't do right was give me a ground floor room as I had requested when I called and booked the reservation. The hotel wasn't busy during our...More
I had stayed here a number of times on government business, but this trip was very disappointing. There was renovation going on, the third floor was closed off, I ended up with a room on the second floor, Room No. 213.
At about 3:00 am...More
Thank Michael M
Response from GM H, General Manager at Holiday Inn Express Sierra VistaResponded 2 weeks ago
Dear Michael M,
We are sorry to hear that you feel your second stay at the award winning Holiday Inn Express, Sierra Vista was disappointing.
It has been advertised for quite some time that our property will be undergoing renovation to improve the guest experience...More
It's simple but everything is as expected. Staff was friendly, room was simple but clean and well stocked with towels and toiletries, the free breakfast had many choices and was cooked/available as one would expect, place was quiet, as one would want, and check out...More
The lady checking us in was either a beginner or a not very efficient front desk clerk. Nothing was prepared and she was somewhat confused during the whole process. I asked for a top floor room and couldn't get one, which is usually not the...More
Response from GM H, General Manager at Holiday Inn Express Sierra VistaResponded 4 October 2017
Thank you for taking the time to write a review about your stay at the Holiday Inn Express, Sierra Vista, AZ. We also appreciate your loyalty to IHG and your input.
Response from NordicgirlluvsAZ | Reviewed this property |
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact... More
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact Tripadvisor directly to see if they can remove the "1"