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The Royale Krakatau

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The Royale Krakatau
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190 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Tokyo, Japan
Reviewed 3 days ago NEW

Travelling to Indonesia for bussiness, my company arranged me to stay at the royale krakatau hotel. i stay about 10 nights. the room was good, i stay at emerald building. i have to enter to lobby first to find my room. the room was cozy, the reception staff are nice and helpful. i will stay in this hotel again if...

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Thank kawano2017
Singapore, Singapore
Reviewed 4 weeks ago

Stay this hotel for my business trip. The hotel is located inside the country club. Hotel is very full with lots of business man staying. It is clean and nice. Food is nice. Staff is very friendly and will also send you a welcome fruits to your room. Need to take a cab if you intend to eat outside and...

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Thank Nan1984
Cilegon, Indonesia
Reviewed 13 January 2017

almost all hotels have services and facilities the royale certainly be one of our options to make the selection of a birthday party, one of our family. sunstone one of the facilities that we select for a birthday party. menu selection and prices were very good, team for service feel so friendly and more responsibility, during handle taking event ....

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Thank chytiamutia
Reviewed 12 January 2017 via mobile

This hotel had a good services. The restaurant had a great view, great food, great taste, and everything is totally worthed... I've already come for several times, and never gets bored. Thank to the Bistro crew for the services

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Thank Fandi A
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Mr. Fandi, What a gladden feeling for us to open Tripadvisor page this morning because of your kind review, and we are also feeling thankful for it. Turns out "Friday the 13th" doesn't have an impact for us today.. :)) Underlined happiness is knowing that you have never get bored dining with us at Banten Bistro, and hopefully you...

Reviewed 12 January 2017 via mobile

Hotel Royal Krakatau servis restoran nya excellent dengan waiter/waitress dan makanan yang enak. Keep that excellent service. Have a nice Day for all employee in Royal Krakatau Hotel Thanks to Mr.Yayan.

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Thank hendriawan s
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review
Google Translation

Dear Mr. Hendriawan, Terima kasih kami atas review Bapak terhadap Hotel, khususnya outlet kami dan juga komplimen Bapak untuk Staff...

Reviewed 5 January 2017 via mobile

Good hotel..nice service of room .I get a special treat..for an open bed.the staf are kind and helpull all I need is there..good job royele krakatau and housekeeping staffi will be back nekt month yo get your better service

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Thank iantea
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review, we can't describe how much we are pleased to know that you have met your satisfaction during your stay at The Royale Krakatau Hotel. Kindly let us know when will you be back, and we will try our best to give you a better service on...

Reviewed 27 December 2016 via mobile

I have breakfast on restaurant and felt enjoy about the view of golf yard. I will stay for the next business trip on cilegon. The room was clean and have good interior. The price is cheap based on the service and room

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Helpful?
Thank Muhammad I
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Mr. Muhammad, Please accept my sincere apology due to the late respond to your review. And we are so happy that you have enjoyed your previous stay at The Royale Krakatau Hotel. Kindly let us know anything we can provide should you come to our Hotel on your next visit. Happy New Year 2017 by the way, we wish...

New Delhi, India
Reviewed 11 December 2016

Very beautiful, peaceful place. We loved staying here, had some issues with aircon but they changed our room, check in was easy. Rooms are spacious and with great views, cozy-comfy beds, clean toilets with tub, garden area is beautiful, its felt great to take a walk around, they have several room options, food was okey, do not expect much but...

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Thank DSaurav
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Mr. Saurav, "Your review has just made our day", is perhaps the exact metaphor to express our gratitude of your review towards our property. Our Hotel is surely surrounded by the beautiful greenery of 56 Ha Golf Course View. Thank you for your kind review, and also your attentions. We are definitely looking forward to have you back at...

Reviewed 5 December 2016 via mobile

Nice family room even tough old fashioned :-) Thanks to Edo the banquet sales manager and banquet team for they great cooperation for the event.. If i may suggest, please add more daily worker for big events.. to make everything running smooth as the client wish :-) See you in the next event ;-)

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Thank Maya K
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Ms. Maya, Thank you for your kind review regarding our property and the services of our staffs. Your advice regarding additional banquet resources for big events is highly appreciated, and we are attempted to do our best to fulfill our customer's desire to embody an impeccable event. Once again thank you for your attentive review towards us, and we're...

Reviewed 8 November 2016 via mobile

The reservation staff is suck. I was put in an old type room which was small, dark and stinky! Actually I always ask for room at new tower but they always try to offer you the old room in another building. I really do not recommend the old building.

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Thank Oktiviana S
TheRoyaleKrakatau, Promotions & Public Relations at The Royale Krakatau, responded to this review

Dear Ms. Oktiviana, First of all please allow me on behalf of The Royale Krakatau's managament to sincerely apologize regarding the inconvenience issue you have experienced during your reservation. As we have investigated our staff, your requested room (Deluxe Tower) has been sold out by time you made your reservation, as our policy is to offer another room that is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The new features of the best go green hotel and poised to be ranked among the best hotels in Banten Province for its exellent service. Strategically located in the heart of Cilegon business district, The Hotel provides 167 convenient rooms that differentiated into two categories - 28 units of cottages in four types and 140 of hotel rooms. Surrounding by the green natural ambient from The Royale Krakatau Golf Court, fledged with Moonstone Karaoke, Royale Spa, Sunstone, Fitness and Pool Center and array of Dining options, will indulge the stay experience, both for your business or leisure guests. For meeting participants, unparalleled site of more than 900 square meters of event space, offers the ideal setting for meeting from a board meeting to a dinner for up to 1500 guests in The Krakatau Convention Hall ... more   less 

Additional Information about The Royale Krakatau

Address: Jl. KH. Yasin Beji No. 4, Cilegon 42426, Indonesia
Region: Indonesia > Java > Banten Province > Cilegon
Price Range: $91 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Krakatau 4*
Number of rooms: 167
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Krakatau staff and other travellers.
3 questions
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Jakarta, Indonesia
over a year ago
Jakarta, Indonesia
over a year ago

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Questions? Get answers from The Royale Krakatau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes they upgrade your room, so make sure to ask, go for garden view”
 of 5 bubbles DSaurav, 11 Dec 2016 | Read review
“take one bed room - better bathroom arrangement”
 of 5 bubbles som16614, 20 Oct 2016 | Read review
“Choose a cold room else, you'll be sweltering.”
 of 5 bubbles Quokkar, 19 Sep 2016 | Read review
“Very beautiful landscape”
 of 5 bubbles njaggat, 7 Sep 2016 | Read review
“Don't forget to ask for non smoking room if you don't smoke ...”
 of 5 bubbles spangenseb2016, 5 Sep 2016 | Read review
5 of 5