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Comfort Inn & Suites Surprise

CancelonUS$72*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$72*
Great Deal
US$75*
US$75*
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Comfort Inn & Suites Surprise
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Castle Rock
Reviewed 6 days ago NEW

What a refreshing change. The staff is excellent, everyone we came across even those we passed in the hall, greeted us and were very friendly. They checked on us when we got to our room to make sure everything was satisfactory. We have stayed at several Choice Hotels properties, mostly Comfort Inn Suites and all they were all great places...

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Helpful?
Thank Andrea C
Peoria, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017 via mobile

We had a one night stay. Arrived about 8 pm and checking was easy and personable. Room was clean, bed was comfortable, bathroom fine and hotel was quiet. Good selection of foods at free breakfast. Free WiFi worked great.

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Helpful?
Thank Howard S
About Hotel's Favourite Review
Rachel R, Operations Manager at Comfort Inn & Suites Surprise, responded to this review

Dear Howard, Thank you so much for letting us know about your recent stay with us. We were delighted to know that everything went great for you, and hope that you visit us again soon. Please let us know if there was anything else we could have done better for you, as we loved having you as our guest. Have...

Camp Verde, Arizona
Reviewed 1 week ago via mobile

Front desk staff was friendly. Good location for shopping and restaurants and close to Surprise stadium . Coffee was much better than expected and the lady servicing the breakfast was great. Scrambled eggs not good but bagels, yogurt, make own waffle and oatmeal all available. Only issue inside building hallways was a very strong scent of some kind of cleaning...

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Helpful?
Thank Rbb599
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for staying with us and and for the great feedback concerning your recent visit. Please know we were happy to have you as our guest and hope to see you return soon. If we can be of assistance once again, please do not hesitate to call. Have a wonderful day.

Penn Valley, California
Reviewed 3 weeks ago

I was very pleasantly surprised with this hotel in Surprise! The room was large and included an area with a sofa and coffee table. It was quiet with a very comfortable bed and a choice of firm and soft pillows, which I appreciated. Nice shower. Coffee and nice choice of tea in room. There is also tea and coffee in...

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Helpful?
Thank minic00per
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for your recent stay with us and the lovely comments about your visit. We loved that you had a wonderful experience with us and hope that we see you again soon. If we could have done anything else better for you, please do not hesitate to let us know. Have a great day.

Las Cruces, NM
Reviewed 3 weeks ago via mobile

This is a wonderful hotel. Rooms and hotel are updated and clean. The rooms are large. The only problem with the room we found is that there is a rather large gap between the bottom of the door and the threshold. This allowed hall noise and light into the room. We were able to place extra pillows for the nights...

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Helpful?
Thank KarchyRN
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

On behalf of the entire staff here, I would like to thank you for your review of our property. I hope that your visit to our area went well and that you were able to explore the many shopping and dining establishments that were near by. Please know that we love hearing all comments from all who stay with us...

Valdosta, Georgia
Reviewed 20 March 2017

Everything about this hotel was wonderful for us. We were on family vacation for a week. The room was nice even in the middle of remodel. The breakfast was good and hot with a good variety of foods. Would definitely stay here again. The staff was great!

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Helpful?
Thank Michelle M
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

Dear Michelle, Thank you for staying with us recently and letting us know about your stay with us. We were happy to hear that your family vacation went well and that breakfast time was to your liking. If there was anything else we could have done better for you, please do not hesitate to let us know. Have a great...

DeLand, Florida
Reviewed 7 March 2017

I have been to this hotel several times, and every time I come, I am completely satisified. The staff is kind, helpful, friendly and welcoming. The rooms are clean, and the hotel is close to several attractions and areas of interest.

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Helpful?
Thank Robin M
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

Dear Robin, Thank you so much for staying with us, as we hope you enjoyed your stay. Thank you for the kind words about the staff as I will left them all know of a job well done. We hope to see you again soon and have a great day.

Calgary
Reviewed 7 March 2017

Standard hotel, nice quiet and clean. Fairly new. Friendly helpful staff. Morning Buffet was standard fare, but there was plenty of it when we where there. Lots of shopping in area, and easy to access major roads.

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Thank BJN71
Rachel R, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you so much for your review. We hope that all went well for you while in Surprise and hope to see you again soon. Have a wonderful day.

Surpise,Az
Reviewed 28 January 2017

Breakfast was hot and good. Rooms clean with friendly staff. Hotel is near several restaurants and has a pool; comfortable pillows and mattresses and you have a refrigerator ,free wifi. Large bathroom and plenty of closet space

Review collected in partnership with this hotel
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Helpful?
Thank audreyw753
Rachel R, Operations Manager at Comfort Inn & Suites Surprise, responded to this review

Dear Audrey W, Thank you so much for the great reveiw. We here at Comfort Inn strive for excellence when it comes to our guests and their stay. If we could have done anything else better for you, please let us know. We loved having you as our guest and hope to see you again soon. Have a wonderful day.

Hereford, Arizona
Reviewed 11 January 2017

Very nice and in a definite up and coming area. Wondered why a $90 room cost $189 until we got there and discovered that NASCAR was in town. Rooms very clean and large. Lighting was awful, Needed bedside lamps for night readers. Toilet paper was like sandpaper, TV remote only worked if you were standing close to tv, Needed light...

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Helpful?
Thank FlipFlopPeki
Rachel R, Operations Manager at Comfort Inn & Suites Surprise, responded to this review

Dear FlipFlopPeki, Thank you for letting us know about your recent stay with us. We here at Comfort Inn & Suites hope that your visit to Surprise went well and hope that you visit us again soon. I would like to apologize for the issues you encountered, as we strive for nothing but the best when it comes to our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Surprise

Address: 13337 W Grand Ave, Surprise, AZ 85374-4070
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $96 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn And Suites Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Surprise staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure but our room was quiet and we were on the second floor.”
MichelleM371, 20 Mar 2017 | Read review
“Lots of eating places close by and also a great Trader Joes just down the street.”
FlipFlopPeki, 10 Jan 2017 | Read review
“All rooms are great.”
406ronr, 16 Nov 2016 | Read review
“third floor was good”
BADABING_10, 25 Apr 2016 | Read review
“Bell Road and Grand Avenue are under construction at this time. Construction will be finished by end of 2016.”
BoomerRhonda, 20 Apr 2016 | Read review
5 of 5
Cancelon
US$72* /night
View Deal
ComfortInnUS$75
Expedia.comUS$75
HotelQuicklyUS$92
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*Disclaimer
Prices are for 1 room, 2 adults
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