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Comfort Inn & Suites Surprise-Phoenix NW

126 reviews
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Traveller (15)
Room & Suite (41)
Dining (6)
Overview
  • Excellent56%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“shopping center”(10 reviews)
“large gap”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (126)Write a Review
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Traveller rating
66
34
17
6
2
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LanguageEnglish
66
34
17
6
2
Show reviews that mention
All reviewsshopping centercardinals stadiumlarge gapbreakfast room isplenty of places to eatyogurtgrand avethe room was nicenice stayeach morningfirst floorclean hotelfriendly helpful staffsweet rollslobby areawould stay here againwould highly recommend this hotel
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1 - 5 of 125 reviews
Reviewed 4 days ago via mobile

Our stay was nice. Not exceptional. Everything was clean and the service was good. My main complaint is the traffic pattern at this hotel. You always feel like you are in someone’s way or walking into someone. Whether it is taking the elevator, walking in...More

Thank Gigi C
Reviewed 3 weeks ago via mobile

We stayed here for 3 nights... $503. We had a two room suite which was great. However, the whole place is rather dated. I think the couch was from the late 50's (seriously) it was a little worn but in decent shape. The shower could...More

Thank Christi B
Reviewed 2 January 2018

6:00 last Thursday morning, the grounds crew decided to trim the hedges outside our room with gas powered trimmers. The noise lasted over an hour with many hedges to be trimmed and then the gas blower clean-up. Made the morning very difficult with the kids...More

Thank Peter Y
Reviewed 19 November 2017

Front desk was very inflexible about enforcing checkin no earlier than 3pm for the reason that rooms were not ready, even only a few minutes to 3pm. All the rooms magically became available right at 3pm. We stay at Choice properties whenever we can. This...More

Thank Chuck S
Reviewed 15 October 2017 via mobile

Let me begin by saying we booked our trip for the beginning of October back in August. We were to be in Surprise for a tennis tournament. Many of my friends were staying at The Residence Inn, closer to the tennis venue. We decided on...More

Thank melliePa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$96 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$96 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (15)
Room & Suite (41)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jandyrone
26 June 2017|
AnswerShow all 2 answers
Response from Andrea C | Reviewed this property |
Unfortunately not a Keurig coffee maker. Just the typical small coffee machine with the coffee and filter all in one. As previously mentioned they did have coffee readily available near the elevator area.
0
Votes
Thomas M
4 October 2016|
AnswerShow all 2 answers
Response from Hjg G | Reviewed this property |
No, they do not. But there is one very close. It's called "to my Suprise shuttle" I was not permitted to include a link, but it come up easily in a Google search It's very close to the hotel. I have not personally used... More
0
Votes
Room Tips
"The hotel is near a train track. Trains blow horns multiple times throughout the night and will wake you up."
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"not sure but our room was quiet and we were on the second floor."
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"Lots of eating places close by and also a great Trader Joes just down the street."
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"All rooms are great."
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