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Comfort Inn & Suites Surprise

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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 21 April 2016 via mobile

Nice hotel, centrally located near the Sun City area. Clean, large rooms, comfortable bed, coffee maker in the room, important if you are a coffee person. Friendly staff, good hot breakfast, breakfast room clean and neat with good breakfast choices. Now being remodeled.

Thank Robert T
Willow Grove, Pennsylvania
Reviewed 21 April 2016

Surrounded by shopping center and road construction is the comfort inn. This was our second visit to this hotel. No beautiful views out your windows, not a quiet setting, but it has everything we needed to relax and enjoy our visit. Our room was not ready when we first arrived, but we were given another room. It was on the...

Thank Hjg G
Reviewed 21 April 2016

I stayed for one night. It was just perfect. The bed is comfortable, the suite was lovely, lots of TV channels.... most impressive was the customer service at the front desk. The agents (sorry I can't recall their names) were very helpful and explained how to access the pool, fitness center and the free breakfast. May I add that this...

Thank BoomerRhonda
Las Vegas, Nevada
Reviewed 24 March 2016

Went to Surprise to get away for a 3-day weekend. Planned a trip to go to the Wildlife Park so this was a good location for our stay. It really was a nice, clean hotel. The front desk personnel was pretty friendly, albeit she seemed to not be very fond of the city itself, but overall her customer service was...

Thank Heather S
Chico, California
Reviewed 11 March 2016

Hotel was convenient for my purpose. Staff was cheerful and kind. Road construction was a minor irritation but not the fault of the property. Since I travel with earplugs, the train noise I had read about was a non-issue. Room and hotel were clean. I would stay again!

Thank Jon C
Stockton, CA
Reviewed 10 March 2016

I recently had a five night stay here and have absolutely no complaints! The room was comfortable, well-appointed and clean. and the staff did a great job of keeping it that way. Front desk staff was welcoming and helpful. Plus breakfast each morning was great with a diverse selection for the small to big breakfast eater. The location was quiet....

Thank sfp4
Colorado Springs, Colorado
Reviewed 13 February 2016 via mobile

I really hate to give this motel such a low rating. We stayed here for three nights while looking for a winter home. The motel was basically clean, bed was very comfortable, staff were pleasant and responsive, and the breakfast was adequate. However, the location results in very loud train noise. Being awakened at 4:30 am with several very long...

1Thank SOCOTaveler
Reviewed 6 February 2016

This place know what customer service and courtesy are about. I did research and read thru many reviews prior to making reservations... And without a doubt, I made an excellent choice. Oversized room, accommodated us with an accessible room (needed walk in shower). Breakfast was excellent and we were never rushed while having that last cup of coffee. Oh and...

Thank Pam A
Huntsville, Alabama
Reviewed 1 February 2016

The hotel was very busy the first two nights of our stay due to the college football final taking place in Glendale. Nonetheless we were given a very nice large room - the bedroom was separated from the sitting room by a pony wall. The TV was too small for the room as was sitting on a table in the...

Thank AGoingGal
TerraBruflodt, Front Desk Clerk at Comfort Inn & Suites Surprise, responded to this review

Thank you for taking the time to fill out this survey, we truly appreciate it. We are so happy you enjoyed your stay with us, and that we met all of your needs while you were here. We hope to see you again when your travels bring you this way again. Thank you for choosing Comfort Inn and Suites of...

Reviewed 29 January 2016

Very clean and very nice hotel. The location is great and close to everywhere. We would definitely stay there again. We enjoy stay there even though only one night. It is very close to nice restaurant and to shopping center. We are very satisfied with this hotel.

Thank Toto S

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Surprise

Address: 13337 W Grand Ave, Surprise, AZ 85374-4070
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $123 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
Number of rooms: 86
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Also Known As:
Comfort Inn And Suites Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Surprise staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Surprise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of eating places close by and also a great Trader Joes just down the street.”
 of 5 bubbles FlipFlopPeki, 10 Jan 2017 | Read review
“All rooms are great.”
 of 5 bubbles 406ronr, 16 Nov 2016 | Read review
“third floor was good”
 of 5 bubbles BADABING_10, 25 Apr 2016 | Read review
“Bell Road and Grand Avenue are under construction at this time. Construction will be finished by end of 2016.”
 of 5 bubbles BoomerRhonda, 20 Apr 2016 | Read review
“ask for room at the back. Train can be annoying”
 of 5 bubbles 768pama, 5 Feb 2016 | Read review
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