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Windmill Suites in Surprise

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Windmill Suites in Surprise
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458 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Green Valley Lake, CA
Reviewed 2 days ago NEW

We were so surprised such a wonderful place, we travel around the US a lot, and this is now one of our favorite places, we'll be back again soon. The front desk remembered our names we felt like they were expecting was when we arrived. Well done!

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Helpful?
Thank nancyr1029
Reviewed 2 days ago NEWvia mobile

Great stay, Leslee Kies was the best, staff was courteous and helpful. We will be back!! This is the third year our tennis team has stayed here and we. love the facility. The location on Bell Road is ideal, close to everything

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Thank Sandy K
Kingman, Arizona
Reviewed 4 days ago NEW

Very friendly abd helpful staff, enjoyed the pool my surroundings people around me was friendly as well felt comfortable with my stay will be using this hotel for stays in the future. My children enjoyed their stay as well. Thank you

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Helpful?
Thank wendybaldenegro2017
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your kind review of your stay with us. We always like to hear that parents have enjoyed the hotel but love it when we here the kids also had a good time as we are all about families here at the Windmill.

Mpls
Reviewed 4 days ago NEW

Great room, great rate, quiet, nice enough pool, great staff. If I need to critique I'd say water pressure is really low, but YOU'RE IN THE DESERT! Everything else was very good. I'll definitely stay here again when I have the opportunity.

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Helpful?
Thank Aguyvisiting
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I will pass on your very kind words to my staff. " I will definitely stay again " are the words we always love to see. Looking forward to having you again next time you are in the Surprise area.

Rosemount, Minnesota
Reviewed 4 days ago NEW

WE come down each year to check on my parents who reside in Sun City West. We have stayed at the Windmill Inn for at least the last 8 years, mainly to check on parents. The hotel is kept up and is always clean. We constantly see staff members picking up inside and outside of the ground. Marilyn and her...

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Helpful?
Thank mikeNmaureen
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your rave review of your stay with us. We love to get to know our regulars and catch up on how their family members are doing. We are looking forward to your return next year and hope to have some exciting changes in store for you.

Novi
Reviewed 1 week ago

Place is a little dated but clean and staff is nice. It's priced right and was perfect for visiting relatives in Sun City West. Food within walking distance and a townie bar pretty close. Room was spacious and most importantly clean!

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Helpful?
Thank bruffino87
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. We hope that next time you drop in to visit your family you again think of us as your place to stay.

Phoenix, Arizona
Reviewed 1 week ago

I found "Windmill" while conducting a "price comparison" search for a place to stay for a medical procedure. Cleanliness and comfort are top priority, but I can't let those qualifiers break the bank. I was pleasantly surprised by the room size and amenities, and would recommend this establishment to anyone that finds themselves in this suburb of AZ's capital.

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Thank Nanc142
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for the great review and the recommendation. It means a lot to us that you took the time to review your stay. We hope your procedure went well.

Pueblo
Reviewed 1 week ago

Overall hotel was great. Clean, quiet, affordable. Rooms could use new flooring/carpet. Toilet area was super small. It was nice to have the hotel very clean but it always had a strong cleaning chemical odor. Would definitely recommend to friends and family.

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Helpful?
Thank bryankfromco
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. You will be pleased to hear that we will shortly be starting a renovation that will address the carpet issue. Thank you for your kind recommendation.

Lakewood, New Jersey
Reviewed 1 week ago

Great location for my purposes, family visit. Great price, received special rate with my travel service, and this place turned out to be a gem! Breakfast service on par with 3 an 4 star hotels. Pool, the children (teens) were very happy with, the business area suite my needs and was very tidy. I love the water dispensers, filled with...

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Helpful?
Thank dotlake2
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for your great review of your stay with us. I am pleased that you took the time to enjoy breakfast during your stay and also got some relaxing pool time. I shall pass on your kind remarks to our staff.

Omaha, Nebraska
Reviewed 1 week ago

Stayed 4 nights. Room was very clean. Staff was friendly (smiles and eye contact from all). They honored our room location request. Hotel location is good for Surprise, Sun City, Peoria. Hall carpets a little worn, elevators worn, but average room rate around $100 for a suite is sweet. Included breakfast (usual hotel fare, eggs, bacon, make your own waffles,...

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Helpful?
Thank P7804BYmarkb
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. Also thank you for your kind words regarding our staff, I will be happy to pass them on. You will be pleased to hear that we will begin renovations in May which will include removing those carpets.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $95 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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9 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection is better.”
14Bruno, 9 Apr 2017 | Read review
“Carpeting in room (303) was worn out. Seams were separating and could be a trip hazard. Night lighting in the bathroom would be beneficial. ”
464marlenej, 27 Mar 2017 | Read review
“large rooms, well maintained, clean, large windows, quiet”
bgarena78, 12 Mar 2017 | Read review
“Ask for poolside! Beautiful view of pool and small pond and green grass!”
jmullins2017, 20 Feb 2017 | Read review
“Room 118 is the best.”
wenrenken, 9 Feb 2017 | Read review
5 of 5