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Windmill Suites in Surprise

559 reviews
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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(79 reviews)
“living room”(31 reviews)
“green carpet”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (559)Write a Review
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1 - 5 of 558 reviews
Reviewed 5 days ago

Our room on the second floor had recessed doors from the hall, just like all the other floors. This results in a quieter room. We had the 3 night promotion rate, which was advantageous. The hot breakfast was among the better. This hotel was undergoing...More

Thank edq88222
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 2 days ago

Thank you for your very gracious review of your stay with us at Windmill suites and also showing such patience considering our renovations.

Reviewed 1 week ago

We stay here when we are in Arizona. We like the Windmill Suites. Good location, friendly staff and great breakfast. Five day stay. Plenty of parking space. Easy access to I17, 101 loop and Grand Avenue.

Thank Carlotta J
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

Thank you Carlotta for this very kind review of your stay. I will pass this on to our staff as they love to hear good things about themselves and their work. Looking forward to seeing you again next time you are in the Surprise area.

Reviewed 2 weeks ago

A spacious suite at an affordable price. Fairly comprehensive breakfast included. Convenient for us to family in Sun City West. The room has a kitchenette with fridge and microwave. The grounds are nice and plenty of shopping for conveniences nearby.

Thank markinstlouis
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

Thank you Mark for your amazing 5/5 rating of your stay with us at Windmill Suites in Surprise. We hope to see you again next time you are visiting your Sun City West family members.

Reviewed 3 weeks ago

We were in town to go to the motocross and as always, the Windmill Inn did a great job. The rooms are comfortable and clean (but better pillows would be a plus). I want to send kudos out to the housekeeper who did our room,...More

Thank Becks401
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 3 weeks ago

Thank you so much for taking the time to give such an awesome review of your stay. I will pass your comments to our housekeeping dept.

Reviewed 3 weeks ago

We stayed for 3 days and had absolutely no issues . Sure if your looking for the newest hotel then you’ve chosen the wrong one but if your looking for a great valued hotel with wonderful staff and some pretty decent rooms then I’d say...More

1  Thank mrsgabus
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 3 weeks ago

Thank you for your very kind review of your stay with us at Windmill. As you probably could surmise by all the storage in the back parking lot we are beginning a major renovation that will make take us up to the next level or...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$100 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
Dining (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mama2_ella
23 July 2016|
AnswerShow all 2 answers
Response from Retiredbarnqueen_10 | Reviewed this property |
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0
Votes
Linda K
15 October 2015|
Answer
Response from sunmgr |
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
0
Votes
ki0
18 January 2015|
AnswerShow all 5 answers
Response from steven r | Property representative |
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
0
Votes
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12
Room Tips
"Definately get the patio rooms"
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"we liked the bottom floor"
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"My advice after this experience would be to stick with what you know to be good. Don't risk ruining you..."
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"Some ground floor rooms have patios that face the pool."
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