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Quality Inn & Suites of the Sun Cities

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Quality Inn & Suites of the Sun Cities
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131 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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North Las Vegas, Nevada
Reviewed 1 week ago

My wife and I did a weekend trip to Phoenix to see the Cleveland Indians play the Arizona Diamondbacks. We wanted a nice mid-range hotel with a few basic amenities (pool and breakfast). Our room was comfortable, yet basic, which was perfect for us, since we would be spending very little time in our room, except for sleeping and bathing....

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Helpful?
Thank Mannynjim
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Thank you for coming and visiting beautiful Arizona and supporting your team, as well as choosing to stay at our hotel. We pride ourselves on our guest services, trustworthy staff, ensuring that every room is cleaned and refreshed for our guests. You feedback is important to us, we will be using it as road signs of our success....

Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 28 April 2016

Stayed here for two nights in a king suite. Excellent value at $55 per night including buffet breakfast. Room was very clean and comfy with two televisions and a separate seating area. Breakfast was good, cereals, sausage, omelettes, fruit, pastries etc. staff very helpful and polite. Gym needs some refurbishment however. It's a hot room, next to the pool and...

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Helpful?
Thank Clare C
About Hotel's Favourite Review
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am looking into getting the Gym revised...

Salem, Oregon
Reviewed 2 weeks ago

We have stayed here a couple of times in the past. Our room was great. Only thing I would recommend is a better breakfast. Only white or wheat bread, no bagels or sweet rolls. Only cooked eggs, no hard boiled eggs, or bacon or sausage. Oatmeal didn't look appetizing. No yogurt cups. Only oranges for fruit. We usually have a...

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Helpful?
Thank giantroadcyclist
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Thank you for your returned business while your visiting the area. Your feedback is important to us and we will be using it to make appropriate changes. Some of the things that you have mentioned like sweet rolls and yogurt for breakfast, we usually have that, I am not sure as to why those items were not available....

Janesville, Wisconsin
Reviewed 2 weeks ago via mobile

I was in area for Final 4 this past week. My stay here was very nice. I thought the hotel was great. It had a flat screen TV, microwave, refrige, and a nice comfortable bed. It was very quiet also. Breakfast nothing fancy but was ok. Looked like it had a nice indoor pool which I did not use. The...

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Helpful?
Thank Gary53546
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Please accept our thanks for your business while you were visiting the area in the support of your team. I am pleased to hear that you stay was pleasant and we were able to accommodate your stay needs. We are looking forward to your next time that you are in the area. Best regards,

Ebensburg, Pennsylvania
Reviewed 3 weeks ago

We arrived 2 hours prior to check in. The gal at the front desk asked my husband to wait in the lobby while she checked, and I am not kidding when I say there were only a few cars in the lot. While my husband waited he noted torn fabric to the couch, dirty floors and dusty tables. He returned...

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Helpful?
Thank beckyadm
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, I am sorry to hear that your first impression of our property was as such. Check-out time is 11am and sometimes even later. If you saw the parking lot empty or very few cars, to me that tells that we had a full house and most of them have checked out, otherwise I would have available rooms even...

Saco, Maine
Reviewed 3 weeks ago

Room was clean,large flatscreen TV. Breakfast area is very small food was O K with the usual items except there was no meat on the buffet,no sausage or bacon ,etc. Very over priced for what you get. convenient location with many places to eat very close.

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Helpful?
Thank don40850
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Thank you for your business and also for taking time to write us your feedback about your stay. Our breakfast area is expandable, we utilize the meeting room that can accommodate up to 30 people in addition to breakfast area, it has TV and larger tables as well as quite as well. As far as the price, you...

Castle Rock
Reviewed 4 weeks ago

We made these reservations In January for a three day stay and requested an accessible room on the first floor. When we arrived they acknowledged that we made that request but couldn't accommodate us. We did have a late check in so we could kind of understand. It was the attitude of the front desk clerk that left us with...

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Helpful?
Thank Andrea C
Los Angeles, California
Reviewed 4 weeks ago via mobile

$203 for what? I guess it's safe so that's a plus. The bed was ok. This is the ugliest hotel. Reminds me of a business man's hotel in China or Vietnam. Utilitarian but that's no compliment. Breakfast looked like what is served in a Kevin Hart prison comedy. Hope they can replace the towels soon. I would suggest you bring...

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Helpful?
Thank CalifDude
Seattle, Washington
Reviewed 26 February 2017

We have stayed at this property at least once a year for the past 4 years. This year we felt that it is starting to look a little worn. The carpet is looking tired. The linen seems old and the decor is dated. When we checked in we noticed that they smoke alarm in our room was missing. We reported...

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Helpful?
Thank LibraryTchr
Vitaliy-GM, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, Thank you for staying with us and taking time to write a review about your stay and experience with us. I am really sorry about the bees, we found a nest in the near by tree few days after you checked out and had it taken care of, have not seen bees since. Due to you feedback, I...

Reviewed 15 February 2017

Pleasant staff, rugs tired and not very clean. The faucet was leaking and the toilet screeching....but inexpensive and breakfast good. The air-conditioning worked well. Location is ok but not super. Only fast food available nearby and all food is a car ride.

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Helpful?
1Thank Wdilda
Vitaliy-GM, Manager at Quality Inn & Suites of the Sun Cities, responded to this review

Dear Guest, We thank you for choosing our hotel for your lodging needs and taking time to write review about your stay. We take pride in our property, therefore every feedback is important to us, it allows us to make changes to ensure that our guest have a pleasant stay. I will address some of the shortfall that you pointed...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Quality Inn & Suites - Discount Hotel in Surprise, AZ near Sundome, Sun City Golf Courses, Surprise stadium, Peoria sports complex, offering online specials and online Reservation facility. ... more   less 

Additional Information about Quality Inn & Suites of the Sun Cities

Address: 16741 N Greasewood St, Surprise, AZ 85378-3615
Region: United States > Arizona > Central Arizona > Surprise
Price Range: $98 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites of the Sun Cities 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn Surprise
Surprise Quality Inn
Hotel Style:
#4 Family Hotel in Surprise
#5 Business Hotel in Surprise
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Questions & Answers

Questions? Get answers from Quality Inn & Suites of the Sun Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Four floors, most facing east or west. No room is far from the from desk/lobby, and pool.”
Mannynjim, 12 Apr 2017 | Read review
“Stay somewhere else”
beckyadm, 2 Apr 2017 | Read review
“I stayed on the second floor very near the elevator but did not find it noisy.”
don40850, 31 Mar 2017 | Read review
“Request a room away from the commercial nursery and Bell Avenue if you want a quiet room.”
  • Bees Trapped in Room Light Fixture
LibraryTchr, 26 Feb 2017 | Read review
“Highest floor possible but still no guarantees”
Danmo05, 18 Jan 2017 | Read review
5 of 5