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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

364 reviews
#36 of 53 Hotels in Tempe
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Traveller (92)
Room & Suite (62)
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Overview
  • Excellent20%
  • Very good31%
  • Average19%
  • Poor15%
  • Terrible15%
Travellers talk about
“happy hour”(28 reviews)
“executive suite”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)Write a Review
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All reviewshappy hourexecutive suitefree social hourmall across the streetjoe's crab shackfull hot breakfastwafflesflat screenstayed here for one nightbeds were very comfortableduring spring trainingthe room was nicepool and hot tubairportarizonaphxrates
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1 - 5 of 347 reviews
Reviewed 3 weeks ago

Stayed for a couple nights on business. Rooms clearly have been upgraded since my last visit. New carpet, case goods, design etc. Very clean, and very easy to navigate. Lobby has had a complete redesign, and check in staff were extremely friendly, well done.More

Thank chschilt
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 3 weeks ago

Thank you so much for the review and for the nice comments. I am so glad that we met all of your experience expectations. I am glad you noticed all of our improvements and our commitment to customer focus. Thanks for staying with us at...More

Hotel's Favourite
Reviewed 23 June 2017

I had an overnight layover in Phoenix on my way to and from Cabo San Lucas, Mexico. Since I was only there for a night each time I really wanted a reasonably priced hotel. The rates for these rooms are great and includes most amenities....More

1  Thank Sherman L
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 26 June 2017

Thanks so much for the kind review and the great scores. We are working hard to make sure our guest experiences are outstanding, and it looks like we hit a home run with you. Thanks for staying with us at the Hotel Tempe Phoenix Airport....More

Reviewed 3 weeks ago

Highly recommended! Would like to recognize Rosie in the cafe for her exceptional costumer service and her hospitality! She has made it east for us to choose this location as our primary hotel for our company employees. A huge thank you to Lee in sales...More

Thank jay l
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 3 weeks ago

Wow, thanks so much for the great review and nice comments about Lee. She has added a real professional touch to our sales team and we are glad she is with us. I will visit with Rosie and let her know of your appreciation. She...More

Reviewed 7 January 2018 via mobile

Breakfast was good and the beds comfortable . Hotel was dirty and in need of updating. In our room shower faucet broken both air conditioning units wouldn’t shut off and bottom of bathroom cabinet was falling off. No cold water available. Water so hot it...More

1  Thank Brandi1970
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 8 January 2018

I am so sorry for all of the inconveniences you incurred. Our boiler went out and it took some time to get all of the issues resolved because of that. It was an unfortunate event. Cleanliness is the hallmark of a good hotel, we have...More

Reviewed 30 December 2017 via mobile

My wife and I stayed here for one night while we were visiting in the area. We choice this hotel because of the location near the Arizona Mills Mall. It is easy access on and off the Interstate and Baseline. We received a suite that...More

1  Thank Michael G
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 30 December 2017

I truly regret that the room you were given did not meet your expectations. The hallmark of a good hotel is cleanliness and when we do not meet this minimal requirement we have truly failed indeed. I will personally see that everything in this room...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$82 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$82 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (92)
Room & Suite (62)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sarah M
1 February 2018|
AnswerShow all 2 answers
Response from 49ingrid2016 | Reviewed this property |
I believe there is. Staff super friendly.
1
Vote
Robert O
28 November 2017|
AnswerShow all 4 answers
Response from Brenda H | Reviewed this property |
Warning Dont Stay There.. Very disrespectful Manger,, Hard Old Beds
0
Votes
onorman425
8 June 2017|
AnswerShow all 3 answers
Response from Chris S | Property representative |
I am new to this location and just finding out where things were not being done. Was this question answered for you at all? If not, the answer is yes. Sorry for the late response.
0
Votes
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12
Room Tips
"The 2 room suite is just the right size for family or even travelling alone."
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"I like the back or the left side of the hotel."
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"All the rooms are great!"
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"Stay away from this property, cleanliness need some serious improvement"
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