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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

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Traveller (92)
Room & Suite (62)
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Overview
  • Excellent20%
  • Very good31%
  • Average19%
  • Poor14%
  • Terrible16%
Travellers talk about
“happy hour”(29 reviews)
“executive suite”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Offers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
Special Offer: Book Direct and SAVE
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Reviews (384)
There are newer reviews for Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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365 results
Traveller rating
75
102
69
54
65
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75
102
69
54
65
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All reviewshappy hourexecutive suitefull hot breakfastwafflesdirectly across the streetflat screenstayed here for one nightbeds were very comfortableduring spring trainingthe room was nicepool and hot tubmallarizonakitchenette
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21 - 25 of 365 reviews
Reviewed 31 January 2018

Highly recommended! Would like to recognize Rosie in the cafe for her exceptional costumer service and her hospitality! She has made it east for us to choose this location as our primary hotel for our company employees. A huge thank you to Lee in sales...More

Thank jay l
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 1 February 2018

Wow, thanks so much for the great review and nice comments about Lee. She has added a real professional touch to our sales team and we are glad she is with us. I will visit with Rosie and let her know of your appreciation. She...More

Reviewed 7 January 2018 via mobile

Breakfast was good and the beds comfortable . Hotel was dirty and in need of updating. In our room shower faucet broken both air conditioning units wouldn’t shut off and bottom of bathroom cabinet was falling off. No cold water available. Water so hot it...More

1  Thank Brandi1970
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 8 January 2018

I am so sorry for all of the inconveniences you incurred. Our boiler went out and it took some time to get all of the issues resolved because of that. It was an unfortunate event. Cleanliness is the hallmark of a good hotel, we have...More

Reviewed 30 December 2017 via mobile

My wife and I stayed here for one night while we were visiting in the area. We choice this hotel because of the location near the Arizona Mills Mall. It is easy access on and off the Interstate and Baseline. We received a suite that...More

1  Thank Michael G
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 30 December 2017

I truly regret that the room you were given did not meet your expectations. The hallmark of a good hotel is cleanliness and when we do not meet this minimal requirement we have truly failed indeed. I will personally see that everything in this room...More

Reviewed 20 December 2017 via mobile

Me and my lady stayed here for over 2 weeks and we just had to write a review the staff went above and beyond helping us in what is a difficult time period in our lives. The one person that does stand out is a...More

1  Thank Javier P
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 22 December 2017

Wow what a nice tribute to Paola. I will make sure she knows she was singled out for such a nice tribute. I am sorry that you were having a difficult time, but glad that Paola made it easier. Thanks for staying with us at...More

Reviewed 16 December 2017 via mobile

After reading reviews for this hotel I thought I'd give it a chance. So the day before our arrival I had called the hotel to ask for a crib I was told to call that morning so to make one could be reserved . That...More

Thank Calandra J
Response from Chris S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 18 December 2017

You were generous to give us the scores you did. We clearly did not even get close to meeting, let alone exceeding, your expectations. The hassles you got over getting a crib into the room were totally unacceptable. We will make sure procedures are put...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$62 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$62 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (92)
Room & Suite (62)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Dyan007
18 April 2018|
AnswerShow all 2 answers
Response from 49ingrid2016 | Reviewed this property |
When you arrive the day before your tflight, you let the front desk know what time you need to leave for the airport and they will tell you what time to be in the lobby. When you return, you call as soon as you have your... More
0
Votes
Dyan007
18 April 2018|
AnswerShow all 2 answers
Response from Carlynn |
The shuttle should be reserved ahead of time, as it goes to the airport at the top of each hour and will need to know to wait for you. The hotel is near restaurants and shopping, and our Uber rides were never more than $8... More
1
Vote
Sarah M
1 February 2018|
AnswerShow all 2 answers
Response from 49ingrid2016 | Reviewed this property |
I believe there is. Staff super friendly.
1
Vote
Room Tips
"Any room I've chosen has been nice."
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"Select another hotel!!"
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"See it before you take it."
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"Go to another hotel."
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