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Holiday Inn Express & Suites Phoenix Tempe University

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Traveller (25)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent36%
  • Very good33%
  • Average14%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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All reviewsconvenient locationsmall bathroomsuper closea lot of noiselate flightwithin a mile radiusclose proximitystay at this hotel againc unitwould highly recommend this hotelnice breakfastbeds were comfortablestayed one nighttop floorfirst floormill streetshuttle service
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11 - 15 of 113 reviews
Reviewed 23 October 2017 via mobile

Badly needed renovations under way during our week long visit. Half of the parking spaces were closed off for construction equipment. Small parking spaces to begin with. One day I could not get into the driver side of my car because some jerk parked too...More

2  Thank Recon_Engineer
Response from Alfredo S, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 30 October 2017

Dear Recon_Engineer, Thank you for staying with us! I would like to apologize for your experience at our hotel. As we undergo a major renovation we are trying our very best to keep our hotel up to standards and make sure all our guest's are...More

Reviewed 16 October 2017

I had a bad experience at this hotel a week ago and I’m still mad. I am disabled, use a walker, and tripped on a mat just near the front lobby. I could see the people at the front desk and called out for help,...More

1  Thank kristinalkire805
Response from Alfredo S, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 26 October 2017

Dear kristinalkire805, I would like to sincerely apologize for the issue you encountered at our hotel it is not up to our standards nor is it a norm, our staff has always been praised for their kindness and customer service. I will be sure to...More

Reviewed 16 August 2017

Arrived late and was given room 119 Strong cigarette smell upon opening the door. This is a non smoking hotel. Didn't even go in walked right back to the front desk and requested a different room. This room was 220 Seemed very dirty. Bathtub was...More

2  Thank hotel7231122
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 31 August 2017

Hello hotel7231122, Thank you for your feedback regarding your stay at Holiday Inn Express Phoenix Tempe - University, AZ. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in service. However, on behalf...More

Reviewed 7 July 2017 via mobile

Checked in late and had trouble with the TV. Jaki at the front desk was more than helpful and did not stop until I had a new room with a working tv and an extra candy bar. She is a friendly and personable employee, and...More

Thank AVF17
Response from Alfredo S, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 12 July 2017

Dear AVF17, We thank you for your recent stay and for allowing us to make what could have been a negative stay a positive one! At the Holiday Inn Express Phoenix Tempe - University our staff is very dedicated to making each and every stay...More

Reviewed 6 June 2017 via mobile

Stayed here for one night,should of been for four but only lasted one night,pretty basic hotel,in serious need of modernisation!!,staff were ok.Pool very small not like the pictures at all or the rooms,ok if you are staying for one night!!More

Thank hflynn1906
Response from Astik P, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 8 June 2017

Dear Valued Guest, Thank you for taking the time to submit your feedback! On behalf of our entire team at Holiday Inn Express & Suites of Tempe, AZ, we apologize for any inconvenience you encountered during your stay with us. Rest assured we are upgrading...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Airport Transportation
Dry Cleaning
Meeting Rooms
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$105 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (27)
Dining (5)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Higher numbered rooms are further from busy street. 329 is on highest floor and farthest away from Apache..."
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"Avoid this hotel until renovation completed !!!"
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"Take another hotel"
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"Higher numbered rooms on each floor are further away from the traffic noise of the street."
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