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Canyon Plaza Resort

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Canyon Plaza Resort
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1,602 Reviews from our TripAdvisor Community

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There are newer reviews for Canyon Plaza Resort
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Showing 936: English reviews
london
Reviewed 28 May 2013 via mobile

The hotel is just ok. Great location few miles from the park entrance, it's very convenient if you want to sleep local. The room was comfortable and clean but dated, with a very noisy air conditioning and a bathroom that saw better times. Probably the location helps selling the rooms without much attention to detail, but for 1 night and...

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Thank 4cranbourne
Texarkana, Texas
Reviewed 18 May 2013 via mobile

If you are looking for a hotel near the south rim of the Grand Canyon this is one of the very few available. Just accept that you are staying at this hotel for convenience not luxury. Also, be aware the doors to most of the rooms open to the outside, not a secure hall.

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1Thank Dennis10_51
Denver, CO
Reviewed 14 May 2013

You really can't beat the location right outside Grand Canyon National Park and right next to every other amenity you'd need for an awesome adventure in one of the most beautiful parts of the country. Buuut. That's about it. To be fair, I didn't take advantage of any amenities apart from the free ice, but the pool and hot tub...

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Thank milkshakerrr
Ottawa, Canada
Reviewed 11 May 2013

The bad The receptionist had a hard time understanding our question, and we gave up asking at a point regarding pricing of the room. She just wanted us to sign the contract for the price. The room that was given to us was right in front of the bar, which made it hard for us to sleep because of the...

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Thank Zain H
Andreas, Pennsylvania
Reviewed 9 May 2013

I have to say that my impression of this hotel was hurt by some things that were out of their control. First, mapquest gives you bad directions, and when I called to find out where we were supposed to be the lady barely spoke english and was incredibly unhelpful. Actually although the people behind the desk spoke english, most of...

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Helpful?
Thank megon d
teresaweigel, Assistant to General Manager at Canyon Plaza Resort, responded to this review

Thank you for your comments. I have attempted numerous times to get the address corrected in mapquest but we do have the correct location and directions on our website. I have discussed every issue with the appropriate staff. These matters have been addressed and we are committed to ensuring that this type of problem will not occur again. Thank you...

Reviewed 2 May 2013

If you are staying just outside the South Rim and you're on a low budget, this place is very satisfactory. A bit of a wait at check in and staff was not knowledgeable about transportation options into the GC Park for dinner reservations. The "resort" is in need of updating but all the pieces are present: a lovely gift shop,...

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Thank Twogreynomads
New York
Reviewed 27 April 2013

This place is hidden behind the road front businesses. When looking at the numbers on the buildings, it doesn't line up behind where it should. When I called from my cell phone the guy who answered was a jerk. I'm sure they get called all the time. The room was clean and the young lady at the counter was excellent....

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Thank stevelNewYork
teresaweigel, Asst. General Manager at Canyon Plaza Resort, responded to this review

Please accept my sincerest apologies for the unfortunate experience you encountered during your recent stay at our hotel. We strive for perfection in our hotel rooms and the service and comfort of our guest is a top priority. I appreciate your feedback and have discussed this issue with the appropriate staff. We hope that should you return to the Grand...

West Sussex
Reviewed 18 April 2013

We drove from Las Vegas to the Grand Canyon, it was sunny and warm when we left Vegas but snowing when we arrived in Tusayan. The hotel was very accommodating, cosy and had great facilities. Staff were friendly and helpful, the food in the restaurant was amazing, ranging from salads to steak with great wine. There were 2 indoor spa...

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1Thank Sazy70
Atlanta, Georgia
Reviewed 14 April 2013

The room was clean and it's a great location for a Grand Canyon trip. That's it for the positives of this review. Check in was horrible. Almost 30 minutes to get checked in for a reservation made in advance because the service at the counter was slow. Two clerks doing check in who each had a customer when we arrived...

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2Thank hoosiermama727
teresaweigel, Assistant to General Manager at Canyon Plaza Resort, responded to this review

Thank you very much for taking the time to leave us your feedback. We apologize for the amount of time it took to get you checked in and for the internet connection not meeting your satisfaction. We realize the importance of being fully staffed and have made adjustments so things like this don’t happen in the future. We are also...

Northwich, United Kingdom
Reviewed 12 April 2013

We were on a tour, so have stayed in several hotels, this was the worst breakfast ever, poor choice and poor quality. Room was OK and clean. used the laundering facilities, one washer and one drier for all the hotel. Wouldn't stay here again, unless no choice .

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Helpful?
Thank Sharon_Sh_12

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: $126 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Plaza Resort staff and other travellers.
11 questions
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Questions? Get answers from Canyon Plaza Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with a lower number or a room in a different building. There are two buildings at least with this hotel”
 of 5 bubbles E3395TDpaulp, 5 Jan 2017 | Read review
“Try to stay on the 2nd or 3rd floor.”
 of 5 bubbles KiaTy625, 30 Dec 2016 | Read review
“Call and make sure they are not working on rooms where you have a room assigned during your stay.”
 of 5 bubbles DKNKIDS, 27 Dec 2016 | Read review
“Ground floor is very good”
 of 5 bubbles StephenL491, 23 Dec 2016 | Read review
“Close to the South Rim”
 of 5 bubbles AMWD5, 20 Dec 2016 | Read review
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