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Holiday Inn Express Grand Canyon

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Holiday Inn Express Grand Canyon
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2,612 Reviews from our TripAdvisor Community

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Showing 1,896: English reviews
Copenhagen, Denmark
Reviewed 1 week ago via mobile

The hotel was what we were looking for - comfortable after all day walking , hiking . The location is good - only a few miles from the South Rim. The staff was helpful especially during breakfast , our daughter was well looked after . Nice beds , clean room, fridge , swimming pool and free breakfast. They were the...

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1Thank Andicop
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Andicop, We are pleased to hear that you had a great stay and that our breakfast staff made your daughter feel right at home! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager

Tempe, Arizona
Reviewed 2 weeks ago

The hotel reception has horrible software or was just careless about their service. First the keys provided did not work so I came back to lobby to get them replaced. When keys worked we found that the room was already occupied. When I complained, the lady at reception changed the room which was at a different floor and carelessly said,...

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Thank AbhishekNegi
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear AbhishekNegi, Thank you for your comments which have been shared with our staff, during a front desk meeting so they understand the importance of taking care of our guests and following through! I know we were doing some equipment upgrades that affected out WiFI and installed new boilers that did gives us problems the first 48 hours that we...

Detroit, Michigan
Reviewed 2 weeks ago

This hotel checked all the boxes for our family - good swimming pool, wonderful breakfast options (the cinnamon rolls were a favorite with us), our room was fresh and clean and the beds and pillows were super-comfortable and even though the hotel was packed, it was fairly quiet at night. It's in the middle of the tiny town of Tusayan...

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Thank tareviewer17
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear tareviewer17, We are pleased to hear you had a wonderful stay and we were able to meet your expectations! I have shared your comments with our staff, after all they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager

Boise, Idaho
Reviewed 2 weeks ago via mobile

My wife and I recently stayed here and liked its location about 8 miles south of the South rim of Grand Canyon. The hotel was sold out and had an international flavor with guests from Japan, France, Brazil and Australia among the countries represented. The checkin was smooth and I liked the fact the front desk called after we checked...

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1Thank Dale H
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Dale H, We are pleased to hear you had a great stay and that our staff was able to make it even more special! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager

Waikato
Reviewed 2 weeks ago via mobile

Loved this hotel. Located a short drive from the canyon itself and handy to restaurants and shops it had everything you need for a great stay. Tea and coffee in the rooms along with a microwave. Good size bathroom and bedroom. Very comfy bed and pillows. Great breakfast offered. The one downfall for this hotel is there is no guest...

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Helpful?
Thank ICDtraveller
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear ICDtraveller, We are pleased to hear you had a wonderful stay and truly enjoyed our comfortable beds! As for the guest laundry we are actually in a water shortage and have chosen to send our hotel laundry out to help save water, we do apologize for the inconvenience! Thank you for your review and for choosing to stay with...

Cleveland, Ohio
Reviewed 2 weeks ago

This hotel was sold out during peak tourist season in Dec. The staff managed to take care of all of needs despite the crowds. We were pleasantly surprised by the service and quality of the place. Would recommend it to other travellers.

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Thank A R
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear A R, We are pleased to hear that we were able to exceed your expectations and ensure that you had a wonderful stay! Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager

Richmond, Virginia
Reviewed 2 weeks ago via mobile

A last moment booking at the high of the season. Very basic and minimalistic place. The restaurant had closed by the time we checked in around 9 pm. Nothing in the hotel justified the price of $258 a night per room. The place smelled funny and there was a lot of noice coming from outside. The night lamp did not...

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Thank lozina
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear lozina, We thank you for your comments as they only help us be better for our guests! I'm sorry you felt that our restaurant closed early, however we are an Express Hotel and don't have a restaurant on site... I have shared your comments with both our Housekeeping & Maintenance staffs so they understand the importance of having all...

San Marcos, California
Reviewed 2 weeks ago

The staff were great. The Hotel itself is physically to the standards you would expect at an Holiday Inn Express. I have stayed at many Holiday Inns as it is consistently a pleasant stay. My only problem is the breakfast area. It's far too small to handle all of the guests when the hotel is near capacity. It was very...

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Thank Joseph M
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Joseph M, We are pleased to hear you had a wonderful stay and that our staff was able to mek your stay even more special. We do agree with our breakfast, it can get really busy and offer to go trays for guest such as yourself who would prefer to have breakfast in the comfort of their rooms, we...

Grand Canyon National Park, Arizona
Reviewed 3 weeks ago

The hotel is fine, nothing special and I think one of the most basic Holiday Inns I've stayed at. The service is horrid, not only at the hotel but the Village as a whole. You are hear to see the Canyon and they know it; there is really no other option but the Village to stay close and they know...

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2Thank Adamkish1974
IHGService, Guest Relations Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Adamkish1974, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the convenient location of our hotel in the area. On the side note, we are sorry for the level of service and response you received from our staff. It is regrettable that we fell below your expectations. We want...

Venice, CA
Reviewed 3 weeks ago via mobile

We stayed one night during our road trip to the Grand Canyon. As a club member they had our room ready and waiting for us. This is an excellent property with free breakfast and good wifi. We were too exhausted to check out the pool but we would definitely come back again!

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1Thank mwellsVenice_CA

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Grand Canyon Holiday Inn Express Hotel & Suites features 164 guest rooms and a 32 suite room annex. Free in-room high speed Internet access is available. We are entirely a non-smoking hotel. The Holiday Inn Express Hotel & Suites is located one mile from the Grand Canyon National Park South Rim entrance. Dining and entertainment within walking distance. 1/2 mile from the Grand Canyon Airport and Helibase. Air tours, jeep rides, raft trips, can be arranged from the hotel. Free continental breakfast from 6:30 am to 9:30 am. KidSuites Available for 2 adults and three children - Queen rooms have 4 person max, and King Rooms have 2 person max. Visit Grand Canyon, AZ and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Grand Canyon

Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: $137 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Grand Canyon 3*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Grand Canyon staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Express Grand Canyon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near ice machine and elevator”
 of 5 bubbles k2boarderVa, 21 Jan 2017 | Read review
“Spend more time close to the canyon not in room!!”
 of 5 bubbles GurudathBaliga, 21 Jan 2017 | Read review
“ask for upper floor (we did but checked in super late, so I think we got a first floor)”
 of 5 bubbles TourEiffelUSA, 13 Jan 2017 | Read review
“Stay away from the pool”
 of 5 bubbles Adamkish1974, 31 Dec 2016 | Read review
“Ask for room away from the elevators”
 of 5 bubbles jamesaJ8190DQ, 28 Dec 2016 | Read review
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