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Our family stay here was fine as a base while we explored the Grand Canyon for a couple of days. The pool was our favorite feature. It was heated, and there was also a hot tub. We used it each night of the stay -...More
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 17 April 2015
Your positive review means a lot to us. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. I’m especially glad that you and your kids enjoyed the swimming...More
The room was nice and clean.
It is very close to a large grocery store and restaurants.
The wifi is horribly slow. The receptionists aren't that receptive to simple inquiries.
Heaving, slamming doors keep away the Comfort.
I walked into the dining room...More
2 Thank Maggie D
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 13 April 2015
Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. Please accept our sincere apologies for the lapse in service and convenience that you encountered....More
We liked the friendly staff and the very fair price of this place! We enjoyed the pool and hot tub between 8:30 and 9:30 p.m. and went up early to have breakfadt and see the Grand Canyon afterwards. Rooms were clean and big enough, we...More
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 10 April 2015
It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is great to hear that...More
This hotel was in the perfect location for visiting the Grand Canyon! The hotel had a great breakfast including hot and cold choices. The hotel was spotless and the staff friendly. Our room was big and had lots of room for bags and to move...More
Thank Lori F
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 7 April 2015
We are happy to hear that you enjoyed our hospitality and breakfast. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell...More
We have never stayed here before but we thought it would be great as most choice hotel properties are. I can't really put my finger on any one thing that wrecked the stay, but the place seemed a little run down. When I booked it...More
1 Thank marki2000
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 28 March 2015
I'm so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we...More