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Comfort Inn Crystal Bridges -- Bentonville

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315 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Start your review of Comfort Inn Crystal Bridges -- Bentonville
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Overland Park, Kansas
Reviewed 3 days ago NEW

Our family of four stayed here recently and had a great stay! The room was huge. Two very comfortable queen beds, a table with two chairs, an overstuffed chair for relaxing, a large kitchenette with microwave, mini sink and mini fridge with lots of counter space and a wonderful bathroom! Nice big walk in shower! The hotel had a good...

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Helpful?
Thank Kfergu1
North Little Rock, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 October 2016

I would have given it a 10 if possible. We had a family member pass and there were no hotels or VRBOs available because of the Arkansas-Ole Miss Football game and the War Eagle Arts and Crafts fair. They provided a hotel giving us stay as long as needed. The staff, especially Mario, that I dealt with the first night...

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1Thank Mommalaine
About Hotel's Favourite Review
Nataliya T, Front Office Manager at Comfort Inn Crystal Bridges -- Bentonville, responded to this review

Thank you so much for your kind comments regarding our staff. It was a pleasure to accommodate you, and we all hope that you and your family find peace and healing during this difficult time. Best regards, Nataliya Toumanova Front Office Manager

Reviewed 1 week ago via mobile

We came and stayed for one night during Spring Break. It was a Monday evening and the staff was efficient at check in as well as super nice. The room we had was very clean, comfortable, and surprisingly spacious. We had a dual queen room, and there was a good sized kitchenette (fridge, microwave, coffee, sink). The bathroom was newly...

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Helpful?
Thank Ryan M
little rock
Reviewed 11 February 2017

This is better than your typical mid-range hotel and in a great location. Our spacious room was updated and offered a microwave, mini-refrig, extra sink, coffee maker, small table w/ 2 chairs, two closets and an updated bathroom with tiled shower, no tub. Plenty of pillows and a very comfortable bed. THE ONLY PROBLEM - ROAD NOISE from the interstate...

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3Thank 50-and-retired
Little Rock, AR
Reviewed 17 November 2016 via mobile

There was standing water that wouldn't drain when we checked into our room, but the front desk offered us another room right away. The service was great. The breakfast area was small, but had plenty for us to eat. Eggs, sausage or bacon, biscuits, cereals, muffins, breads, fruit. The beds were comfy and of course it was great to have...

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1Thank redheadedmama
Ottawa, Kansas
Reviewed 14 November 2016

No attempt was made to correct a TV that did not function properly. The television would not turn on, would not turn off once Carlos was summoned to the room, and the volume control never did work. Yes, it was a football weekend. My wife was up at 1:00 in the morning sticking a pen into the TV to try...

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2Thank Randy W
Reviewed 16 October 2016 via mobile

Hotel was nice but the attitude and the lack of professionalism from the the general manager takes away the shine on a newly renovated hotel. Will never and wouldn't suggest spending your money here as long as that general manager is there.

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2Thank Damien B
Reviewed 5 October 2016

This place had rooms blocked for the BBQ event. Nice appearance and generally was in good shape. Signs still apologized for the carpets that were being replaced. Rooms are suites that had full size frig and kitchen area. Front desk was friendly and helpful to find dinning at the square in town. Not much else around the hotel, but it...

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Thank 114bruceb
Reviewed 21 September 2016 via mobile

Nice appearance from the outside, but lacking inside. The colors are all very blah-and some of furnishings look mismatched. Stains all over the carpet on the floor of the room I was in. I will stick to a major chain next time. Breakfast was basic. It was a decent price for a room with a kitchenette. Between the room and...

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Thank Amy G
Oakville, Missouri
Reviewed 15 September 2016

Our room was warm and the AC unit was making loud noises but no cool air. The front desk was very quick and polite in giving us another room, and checking it before we moved. After that, all was good. Nice, spacious room, clean, quiet and more "high end" for the money than we expected. Front desk was helpful in...

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Helpful?
Thank OnTheRoadCraig

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available

Additional Information about Comfort Inn Crystal Bridges -- Bentonville

Address: 3001 NE 11th St, Bentonville, AR 72712-4300 (Formerly Simmons Suites)
Region: United States > Arkansas > Bentonville
Price Range: $134 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Crystal Bridges -- Bentonville 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Simmons Hotel Bentonville
Hotel Style:
#4 Romantic Hotel in Bentonville
#5 Family Hotel in Bentonville
#9 Business Hotel in Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Crystal Bridges -- Bentonville staff and other travellers.
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Questions? Get answers from Comfort Inn Crystal Bridges -- Bentonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept an "ODD" numbered room and stay in the back tower - loud road noise”
 of 5 bubbles 50-and-retired, 10 Feb 2017 | Read review
“All rooms are suites. Rooms are spacious,, clean and very quiet. The only thing even remotely negative was the halls were narrow.”
 of 5 bubbles Mommalaine, 16 Oct 2016 | Read review
“Rooms with two beds are a little larger than those with one King. A very quite facility.”
 of 5 bubbles OnTheRoadCraig, 14 Sep 2016 | Read review
“Don't believe the first reviews; scroll down to read all of them.”
 of 5 bubbles lindarobinett, 27 Jul 2016 | Read review
“All of the rooms are very comfortable and I never had had any noise issues.”
 of 5 bubbles 187stacyp, 20 Jul 2016 | Read review
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