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Holiday Inn Express & Suites Conway

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Traveller (12)
Room & Suite (15)
Dining (6)
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Overview
  • Excellent62%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(53 reviews)
“ruth ann”(4 reviews)
“breakfast staff”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Conway
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Offers from Holiday Inn Express & Suites Conway
Special Offer: Book Direct and Save
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (326)
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Traveller rating
195
71
29
10
21
Traveller type
Time of year
LanguageEnglish
195
71
29
10
21
Show reviews that mention
All reviewsfront deskruth annbreakfast staffawesome hotelthe air conditioningexcellent customer servicewould stay here againroom was cleanchoose this hotelwonderful staythe breakfast areamorning breakfastupon checkparking lotconvenient locationstaff was friendlyhendrix college
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21 - 25 of 326 reviews
Reviewed 17 April 2018

The air conditioning did not work, there were area's that were not clean in the room. Have attention to detail in all cleaning, elevators etc. Look in the elevator when was the last time it was cleaned? Re stock each room at daily cleaning time.

Review collected in partnership with this hotel
Thank stephaniemccool
Reviewed 15 April 2018

We had a room reserved at this hotel on Saturday, April 14th. After a Friday night of severe storms and tornadoes, our son’s baseball tournament in town was canceled early(8am) Saturday morning. After calling the hotel and trying to cancel our reservation for that night,...More

1  Thank GoHogs10
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ConwayResponded 30 April 2018

Hi GoHogs10, I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. It has been a pleasure to serve a Gold Elite member. I am sorry that your recent experience with our hotel was not as...More

Reviewed 9 April 2018

We decided to go to Conway because it was only 2 hours from our home. Our stay at this hotel was entirely enjoyable. This hotel was clean and the staff was pleasant. The location is convenient to many local features. We will stay at this...More

Review collected in partnership with this hotel
Thank Jazzquedoc92
Reviewed 9 April 2018

Be very careful when booking on their website. You choose the rate you are looking for on one page that lists what you are getting, you click that and it takes you to another page with the same items on it. However, that page lists...More

Review collected in partnership with this hotel
Thank rdw1532
Reviewed 9 April 2018

We had gotten in a little later than usual and were quite tired. After having knee surgery just over two months ago, I had some special food that required refrigeration. The refrigerator wasn't working in our room, so we notified Michelle from the front desk....More

Review collected in partnership with this hotel
Thank viergutzca
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hlowe34
21 November 2016|
AnswerShow all 2 answers
Response from RuthLively | Property representative |
Hello, Hlowe34! Yes, we do have rooms with double queen beds with a balcony. We have double queen and single king rooms with balconies, double queen and single king standard rooms, and double queen and single king suites... More
0
Votes
hlowe34
21 November 2016|
AnswerShow all 3 answers
Response from RuthLively | Property representative |
Yes, we do, based on availability
0
Votes
Room Tips
"Find another room in another hotel."
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"Leave them clean"
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"Holiday Inn is always the best. Close to everything. Highly recommend this one."
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"A/C was not working properly. You either had to be freezing or very hot. Only their for 1 day so not worth..."
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