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My family and I stayed at this hotel for a couple of days and were not all that pleased.
When we arrived it took about 25 minutes to check in. (I don't think they have enough training.) They also said I booked it for less...More
Thank Cassandra B
Response from Janice C, General Manager at Comfort Inn & SuitesResponded 2 July 2018
I'm so sorry you had problems during your stay. Please give me a call so I can look into your folio and check on the extra night you didn't stay.
I was impressed from the point of contact via the phone. Staff was friendly, courteous & accommodating. Upon arrival I was excitedly surprised at the renovations that I was JUST getting to see. The Room was inviting, cozy, very roomy, clean, smelled good as well....More
Response from Janice C, General Manager at Comfort Inn & SuitesResponded 29 May 2018
I'm so happy you were very satisfied with your accommodations and the staff and we do look forward to your speedy return. Thanks so much for the review.
The place is under renovation but I can deal with that. What I can't stand is the dirty room . Multiple places in the room that have not been cleaned in quite some time. Housekeeping can make it or break it for me. Housekeeping is...More
Thank Mike c
Response from Janice C, General Manager at Comfort Inn & SuitesResponded 16 March 2018
I so sorry we didn't meet your expectations please give me a call and let's discuss the problems so I can get that addressed. I will however have a conversation with my housekeeping dept. because this is not acceptable.
I've been a guest at this hotel before and I returned to see some improvements made to the guests rooms. The bathrooms look much nicer and the rooms are spacious. You can tell that management is taking necessary steps to keep this hotel in shape,...More
Response from Janice C, General Manager at Comfort Inn & SuitesResponded 27 February 2018
Thank you very much for noticing the improvements, and many more are coming so please come back to see us.
We booked this room site unseen and it worked for our 2 night stay but after staying probably would try some other place. As mentioned by others, you couldn’t see out of our room window for the condensation between the plates of the glass. Nice...More
Response from Janice C, General Manager at Comfort Inn & SuitesResponded 19 February 2018
Thank you so much for the review and we have taking your concerns to the proper dept. managers and we will be doing work on the windows soon as well as the present renovations that is going on now, so please come back to see...More