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Hotel Les Neus

127 reviews
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Traveller (21)
Dining (7)
Room & Suite (6)
Overview
  • Excellent12%
  • Very good40%
  • Average30%
  • Poor7%
  • Terrible11%
17 Mar 2017
“Terrible customer service”
13 Mar 2017
“Scott”
Free Wifi
Non-Smoking Rooms
Restaurant
Air Conditioning
Family Rooms
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)Write a Review
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1 - 5 of 21 reviews
Reviewed 17 March 2017

I agree with previous reviews. Management lie (albeit nicely) in order to avoid resolving customer issues. I made a booking at this hotel for the wrong date. I notified the hotel (and booking.com) within 20 minutes of making the booking that I had made a...More

Thank Katie M
Reviewed 13 March 2017 via mobile

2 * on the door, not far away from that. Food was of a good standard and staff were fine. The room we had booked was for 4 who were snowboarding. It measured about 5m square. A set of bunk beds and a fold up...More

Thank Scott M
Reviewed 28 February 2017

Management either will not or cannot respond to e-mail/phone queries about reservations. Visited the hotel and told one thing by the manager, Jaan, only to be told something else by the booking agent. Best avoided, stay somewhere else with a management team who are honest...More

Thank RightClyde
Reviewed 26 February 2017

We came back yesterday from Les Neus hotel. The hotel is centrally located, ideal for skiing, they are the only hotel that throw the ski hire for free, which is a big saving, the staff were so helpful, they couldn't do enough for us. The...More

1  Thank Nuri T
Reviewed 17 January 2016 via mobile

I booked the hotel and before I arrived they informed me the credit card was wrong which is very strange as other hotels had charged it so I provided another card but they could not charge it so I called and each time they told...More

2  Thank Enforcerofstandards
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Things to do
Restaurant
Details
Price range
US$47 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$47 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (21)
Dining (7)
Room & Suite (6)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"If arriving via Toulouse airport, then be prepared in heavy snowfall the only link road to and from Pas de la..."
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"Look for rooms in the higher floors, and also on the left or on the right of the elevator, don't choose..."
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"The hotel has free wifi and there is free wifi across the ski area at all the restuarants"
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