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Small rooms, all the four star services they say they have, you have to pay by the half hour, and the Jacuzzi isn't working. The lift isn't working, i had to carry my bags to my room. The food is bad and repetitive. We ended...More
2 Thank Miguel_Alves_Vieira
Response from E_Commerce_11, Director Comercial at Hotel ArkaResponded 31 March 2014
Firstly, we would like to thank you for sharing your comments through TripAdvisor. All of them help us to keep improving the service.
We would like to explain to you that the hotel has some services such us the sauna or turkish bath...More
The hotel was clean and nice. The rooms were ok but its a 4 star hotel so you get higher expectations. The wifi barely worked in the rooms, the ski lockers were paid (5€/day) which is ridiculous for a ski trip. The dinner (half board)...More
Response from E_Commerce_11, Director Comercial at Hotel ArkaResponded 19 February 2014
Dear Mr. Portugues,
We thank you for sharing your comments about your stay in TripAdvisor. We are glad to know that you had a good experience at the Hotel Reial Pirineus.
We would like to explain to you that you have to pay 5€ for...More
We spent a week at the hotel reial pirineus, and where astonished by the great dedication of the staff.
Very good price to quality ratio - although the menu was a bit repetitive (the manager ensured us that was be a change he will soon...More
1 Thank Nelson Jean G
Response from E_Commerce_11, Director Comercial at Hotel ArkaResponded 8 January 2014
First of all, we would like to thank you for sharing with all TripAdvisor's users your experience at the Hotel Reial Pirineus. We are very glad to hear that you stay was a pleasant one.
We have initiated a new stage full of...More
We booked a really good deal which perhaps should have warned us that this wasn't really a four star hotel. We had a good stay; the food was fine, the room small but comfortable and the staff mostly friendly. However, the hotel facilities are not...More
How could I start?
The most inefficient hotel manager I have ever met. Apparently they never received my e-mails because the e-mail address on their web page does not work. Lie!!
I traveled with my husband and two children but they put us on two...More
US$110 - US$982 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Luxury Hotel in Pas de la Casa
Family Rooms ,
Number of rooms
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