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I'd like to start off by saying that Judy is a very nice lady however we stayed in the Merlin Suite and although it was very nice and very clean the bed was extremely hard! My husband and I rode our Harley on this trip...More
1 Thank triciak1248
Response from pondmountainlodge, Owner at Pond Mountain Lodge and ResortResponded 23 October 2013
I am certainly sorry that you were uncomfortable in your suite! We do keep a memory foam top mattress for those who want a "softer landing" and I would have been happy to provide that to you had I known you were unhappy! Our schedules...More
I stayed here Oct 12 - Oct 15. This was the most peaceful place I had ever seen. The cabin was clean and the owner even left chocolates and oj for us. I stayed in one of the A frame cabins, it was much larger...More
1 Thank Seddy R
Response from pondmountainlodge, Owner at Pond Mountain Lodge and ResortResponded 22 October 2013
We are pleased that you were so positive about your stay with us! We hope to see you again and can continue to meet your expectations. thanks!
As a small business owner, I pride myself on customer service. When I go somewhere, customer service is always number 1. I cannot tell you what an amazing experience we had.. it is truly a diamond on the mountain! Our room was excellent/clean and the...More
1 Thank Rene H
Response from pondmountainlodge, Owner at Pond Mountain Lodge and ResortResponded 28 September 2013
Your feedback is most reassuring that we are treating you right! Thank you. And we look forward to your return, as well. It is always comforting and rewarding when a "fellow" business owner recognizes our efforts for customer service. We appreciate you!
We stayed in the Hummingbird Suite above the pool. We loved our time at Pond Mountain! The suite was like being at my grandmother's house, appropriately decorated for the time period. We loved having a kitchen although we did not use it much. Everything we...More
1 Thank Txsunshine2004
Response from pondmountainlodge, Owner at Pond Mountain Lodge and ResortResponded 27 September 2013
Thanks for visiting with us ...and yes, it was a bit busy that weekend, wasn't it? and a tad noisy. So thanks for understanding and coping. We look forward to your return in a more peaceful time!
We stayed there in the Meadowlark Suite above the pool. Everything was neat as a pin. The suite was like staying in my grandmother's house. It was small, quaint and a little old fashioned. My husband fished and we went horseback riding via the stable...More