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Courtyard Fayetteville

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Courtyard Fayetteville
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Birmingham, Alabama, USA
Reviewed 1 week ago

This hotel with a fabulous location could be the most inept run property I've ever experienced in my 20 years of travel. The front desk continually recorded my Marriott number incorrectly during my 7 visits and did not receive the promised points for non cleaning of room. The bill was incorrect on 3 occasions and was charged for internet even...

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Helpful?
Thank Doug G
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Doug G, First, thank you for staying with us during your trip to Fayetteville, AR. I do apologize if you felt as though your original bill was not adequate. We do provide each guest with the same type of bill, and we do try to accommodate request, but are limited by legalities. We wish you the best in your future...

Reviewed 1 week ago via mobile

With family in several locations in NWA, this hotel was in a perfect location. Close to shopping to grab the items we forgot and close to great restaurants. The hotel was clean and staff was helpful. We will be back.

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Helpful?
Thank Cher M
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Hey Cher M, Thank you for taking the time out of your schedule to provide us with feedback about your stay at our property. We genuinely appreciate feedback as it drives our guest experience to improve week to week. Our owners picked a wonderful spot in the midst of uptown Fayetteville! With new restaurants and shops opening up weekly, next...

Trumann, Arkansas
Reviewed 2 weeks ago

We stayed the weekend at the Courtyard and the staff was great. Always greeting you as you enter and exit. We watched a game in the lobby and we were brought complementary snacks. Rooms were clean. The only negatives were the guest above us you could hear them walking around the room. Either not thick ceiling or very heavy walking....

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Helpful?
Thank Reeseml2
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Dear Reeseml2, Thank you for sharing your experience at the Courtyard Fayetteville through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are also very delighted to hear that you enjoyed our hospitality and game day traditions. Thank you...

Reviewed 4 weeks ago via mobile

Great food options for dinner for a little counter service. Salad and pizza very good. Breakfast is also outstanding. Clean and friendly! Updated renovations. Would recommend to others without hesitation.

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Helpful?
Thank Emily M
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Dear Emily M, Thank you for sharing your experience at the Courtyard Fayetteville through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We completed a renovation just a few years ago, and are glad that you have noticed! Thank you...

Trophy Club, Texas
Reviewed 17 October 2016 via mobile

We arrived for a game day weekend. We typically stay at a different hotel when visiting our college student, we thought we would try something new. This hotel is difficult to get to but is close to the mall and some unique dining places. The lobby is clean and modern- staff welcoming. There is a Starbucks / bistro on the...

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Helpful?
Thank nativetexan68
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Hey nativetexan, I truly appreciate your feedback and we do hope to gain your number one spot. Our location is very unique in placement, as we are in uptown with many wonderful dining and shopping locations. There are currently three new restaurants being built near us as well as two more shopping centers. I will pass along all information in...

Cypress, Texas
Reviewed 14 October 2016

We stayed here so our daughter could tour the University of Arkansas which is only a few miles away. Since this is a Courtyard, you don't expect the higher end experience but you do expect quality which was the case here. As to food and beverage, we were impressed with how Courtyard handled the limited options. The menu is adequate...

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Helpful?
Thank Russell H
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Dear Russell H, Thank you for sharing your experience at the Courtyard Fayetteville through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Kansas City, Missouri
Reviewed 6 October 2016 via mobile

I've stayed at this hotel on a couple of occasions. Nothing wrong with the rooms or the hotel itself but lately the hotel staff competency level has really gone from mediocre to plain unacceptable. Multiple of my colleagues also experienced the same trend and it's really a shame that a nice hotel can't compliment itself with capable staff. I will...

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Helpful?
Thank MWes08
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Hey MWes08, I appreciate your feedback. If you have direct details of the incompetency I would appreciate the feedback, to improve our training program. I have heard nothing but rave reviews regarding our staff, and if this is incorrect I would love to hear about it. Our hotel has ben recently remodeled and are host to a wonderful area filled...

Dallas, Texas, United States
Reviewed 1 October 2016

This is an upgraded facility decorated in the new Mariott motif, very nice. Everything about this venue is great, although they do not serve a complimentary breakfast. The staff was very friendly, and the room clean and bright. This unit is not on a major highway so it is quiet.

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Helpful?
Thank Steve M
Megan L, General Manager at Courtyard Fayetteville, responded to this review

Dear Steve M, Thank you for choosing to stay with us and writing a review. We apprechiate all of you kind words. However you are correct with us not offering a complimentary breakfast but we do offer a wide variety of food options which is great! We hope to see you again in the future. Thank you,

Reviewed 13 September 2016 via mobile

Went here for the first football game of the season. We usually stay here when we go to the college games. The people are always nice here and though there isn't continental breakfast they have a good breakfast shop. The location is great. Uber is never a problem here and there are also plenty of restaurants around. The rooms here...

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Helpful?
Thank Heidi B
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Dear Heidi, Thank you for taking the time to share your thoughts regarding our hotel. It is your feedback that allows for our continued success and improvements. We sure do love our Hogs and want everyone to know, although we welcome any fan! Thank you for the information regarding Uber, as that question comes up quite frequently. We look forward...

Shreveport, Louisiana
Reviewed 2 September 2016

I recently stayed at the Courtyard in Fayetteville (AR). It has been renovated and now is one of the better Courtyards. The upgrade included more weights in the Fitness Room, which was sub par before the renovation. The room furnishings are as nice as any. The lobby market also has many choices. It is a great place for business or...

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Helpful?
Thank Milton H
Darrel D, Front Office Manager at Courtyard Fayetteville, responded to this review

Dear Scott, Thank you for sharing your experience at the Courtyard Fayetteville through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Courtyard Fayetteville

Address: 600 E van Asche Dr, Fayetteville, AR 72703-4914
Region: United States > Arkansas > Fayetteville
Price Range: $126 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Fayetteville 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Fayetteville Marriott
Fayetteville Courtyard
Hotel Style:
#4 Business Hotel in Fayetteville
#5 Family Hotel in Fayetteville
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Questions & Answers

Questions? Get answers from Courtyard Fayetteville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are better. Lower floors have smokers outside next to the exit door”
 of 5 bubbles dougg426, 28 Nov 2016 | Read review
“It did look like there were a few balcony rooms which I wasn't aware of when booking.”
 of 5 bubbles goodgame123, 22 Aug 2016 | Read review
“As always higher is better”
 of 5 bubbles Mikesalter, 17 Jul 2016 | Read review
“one bedroom suites are spacious and very clean for one person.”
 of 5 bubbles 562jamesa, 22 May 2016 | Read review
“Top floor corner rooms have less hallway traffic and noise.”
 of 5 bubbles johnmU9864MC, 18 May 2016 | Read review
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