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The Chancellor Hotel

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Traveller (102)
Room & Suite (58)
Dining (6)
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Overview
  • Excellent57%
  • Very good23%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“dickson street”(99 reviews)
“great location”(109 reviews)
“parking garage”(22 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (959)
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955 results
Traveller rating
532
225
110
68
20
Traveller type
Time of year
LanguageEnglish
532
225
110
68
20
Show reviews that mention
All reviewsdickson streetgreat locationparking garagefayetteville squarefarmers marketchristmas lightsmodern hotelwithin walking distancerestaurants and barsrooms are largein townfront desk staffcomfortable bedsstaff was friendlynice staygreat place to stayvalet
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1 - 5 of 955 reviews
Reviewed 2 days ago

I found the hotel quite comfortable. Specifically their coffee service and the room are amazing. Rooms with windows have a very nice view to the city. Quality of breakfast is so-so. I recommend this hotel for the stays less than one week!

Review collected in partnership with this hotel
Thank mohammadhadia2018
Hotel's Favourite
Reviewed 11 February 2018

Everytime I stay at the Chancellor Hotel it is one of the best experience I have while traveling. The Bellmen great you warmly, The Desk always have a smile and seem genuinely happy that you are staying the, the Restaurant staff are amazing in their...More

Review collected in partnership with this hotel
Thank Rick F
Response from Cindy M, Front Office Manager at The Chancellor HotelResponded 13 February 2018

Thank you so much! We're so glad that you enjoy our hotel. We certainly appreciate you and hope to see you again soon! Safe travels ~

Reviewed 3 days ago

I stayed at The Chancellor and had a lovely time. The rooms are clean, the staff is friendly, and the location is centrally located to downtown Fayetteville. The front desk staff were helpful when we asked them where to grab drinks and dinner late at...More

Review collected in partnership with this hotel
Thank T9831KWryand
Response from Lynda H, Manager at The Chancellor HotelResponded 2 days ago

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon.

Reviewed 1 week ago

Room was top floor, top dollar, but beds were like sleeping in a bowl. Furniture was beyond repair. No water pressure in basin. Could not open balcony door without inviting a hernia. Restaurant is a joke. Doormen were the only upside, oh, and the cleaning...More

Thank josephvA3361RA
Response from Lynda H, Manager at The Chancellor HotelResponded 6 days ago

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and...More

Reviewed 1 week ago

Room was clean and well appointed, but needed a more thorough dusting. Safety lock on balcony door only latched if the door was slightly ajar (it was below freezing the night we stayed and windy, so didn’t latch it.) Room service failed to deliver our...More

Review collected in partnership with this hotel
Thank triciapower
Response from Lynda H, Manager at The Chancellor HotelResponded 1 week ago

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Outdoor pool
Heated pool
Details
Price range
US$108 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$108 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (102)
Room & Suite (58)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jenny K
26 March 2018|
AnswerShow all 3 answers
Response from gk21061144 | Reviewed this property |
I don’t know. Sorry. But we loved staying there . *Free Shuttle to & from Razorback football game. * Beautiful historic district. * within walking distance of trendy shops * on site restaurant
1
Vote
dallasmomof3girls
11 February 2016|
AnswerShow all 4 answers
Response from Iboo | Reviewed this property |
This hotel is on the square on Fayetteville and a great place to stay. There are several great restaurants within walking distance but It is a pretty good walk to campus. Fayetteville has Uber, so that is an option to get... More
0
Votes
2Vic9
16 May 2015|
AnswerShow all 6 answers
Response from Robert P | Reviewed this property |
The Little Bread Company mentioned above makes excellent cinnamon rolls, but you have to get there early before they are gone. They do serve breakfast at the hotel. For a really different lunch you might want to try... More
0
Votes
Room Tips
"The only quiet rooms are at the end of the hallways."
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"stay on west side for better views from upper floors"
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"AVOID room 407, besides malfunctioning keypad, refrigerator was broken and bathroom had diaper pail type..."
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"Great view if you get a room facing the building with the clock tower."
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