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The Chancellor Hotel

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The Chancellor Hotel
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644 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Aurora, MO, United States
Reviewed 29 December 2016

The hotel manager, Erik Davenport, did an outstanding job working with me to arrange for champagne and flowers to be set out in the room for our arrival. The flower arrangement was tasteful and elegant, and the room was perfect. We'll definitely be back for our anniversary!

Review collected in partnership with this hotel
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Helpful?
Thank timpN3697TM
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

Mountain Home, Arkansas
Reviewed 29 December 2016

4 ladies and 2 adjoining rooms made for a great stay in Fayetteville. Though 2 of us had never visited Fayetteville a four day stay at the Chancellor Hotel made it a perfect mini-vacation. The staff was so warm and inviting with suggestions on places to visit, shop, eat and entertainment to enjoy we could ask for more. The relaxing,...

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Helpful?
Thank Paul B
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

Nixa, Missouri
Reviewed 29 December 2016

Decided to take a quick trip to Arkansas and stayed at the Chancellor for a night. We had never been to Fayetteville's square. Let me tell you, if you have the chance to go around Christmas it's a must. Absolutely amazing! They really go all out decorating every single inch of the square with lights. We got a corner room,...

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Helpful?
Thank JessicaAshby
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

Reviewed 22 December 2016

Great experience even though hotel was totally booked with excited families for graduation. Hotel was nicely decorated for Christmas. Location is convenient to the University and downtown events. Just a block from downtown Fayetteville where they always have something going on during the weekend. Have stayed here many times and have never had a bad experience. Front desk staff are...

Review collected in partnership with this hotel
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Helpful?
Thank 299kimi
Management response:

Sir, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my...

Russellville, Arkansas
Reviewed 21 December 2016

My Mother and I stayed at this Chancellor for her birthday. It was a lovely stay. We encountered wonderfully helpful employee's and a clean and excellent room. Any time in the area I will prefer to stay at this hotel.

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Helpful?
Thank Michel M
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

Joplin, mo
Reviewed 19 December 2016 via mobile

Wife and I stayed for a weekend retreat to see the lights on the Square. Room was clean. Hotel is beautiful. Great views from the upper floors. Valet's were courteous and prompt. The heater / AC unit in our room was loud and cycled quite often....even when turned off at the wall panel. I ended up unplugging it. Regardless, I...

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Helpful?
Thank arronramsey
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. Your feedback is essential in helping us improve our service standards. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager...

Bella Vista, Arkansas
Reviewed 15 December 2016

Great hotel. Love being close to Fayetteville square and the Christmas lights. Loved the shuttle to the Walton Arts Center. The rooms are large and comfortable. The lobby is very pretty. Easy self park and reasonably priced.

Review collected in partnership with this hotel
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Helpful?
Thank Linda B
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. I am happy to hear you enjoyed the hotel! We do hope we have the honor of you staying with us again on your next trip to NWA so you can enjoy and explore all of the fabulous shops more! My Best, Jessica McCoy Front Office...

Rogers, Arkansas
Reviewed 12 December 2016

I spoke to Jessica to book our wedding night hotel room and request a room that looked down on Fayetteville square because we wanted to see the Christmas lights. She immediately offered to upgrade our initial room of a standard king to a king suite at no extra charge! The room had a great view of Fayetteville from the square...

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Helpful?
Thank aggs117
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you for your feedback in regards to your recent stay with us. I am very happy to hear that you enjoyed the hotel, the complimentary upgrade and a view of the square lights. We hope to have you back here again soon on your next trip to NWA! My Best, Jessica McCoy Front Office Manager

Saint Louis, Missouri
Reviewed 12 December 2016

The hotel is in a terrific location. I only wish I had had more time to explore the square and shops around it. There are restaurants within walking distance too. The staff was friendly and the hotel was very comfortable, updated and clean.

Review collected in partnership with this hotel
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Helpful?
Thank M4438GKjimc
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. I am happy to hear you enjoyed the hotel as well as the location. We do hope we have the honor of you staying with us again on your next trip to NWA so you can enjoy and explore all of the fabulous shops more! My...

dallas, United States
Reviewed 12 December 2016

Excellent hotel run by caring and wonderful people. Kyle and his staff did a great job of taking care of us. The room was clean and comfortable. The valet service (ask for Ben) was great. Another enjoyable stay at the Chancellor

Review collected in partnership with this hotel
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Thank dalecX1713WV
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. I am happy to hear you enjoyed the hotel as well as the location of hotel. Our employees work very hard to provide the best service! I do hope we have the honor of you staying with us again on your next trip to NWA! My...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
Region: United States > Arkansas > Fayetteville
Price Range: $147 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from The Chancellor Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the balcony room was well worth it for a nice view”
 of 5 bubbles FyneWyne, 4 Feb 2017 | Read review
“don't stay here”
 of 5 bubbles chuckf806, 14 Jan 2017 | Read review
“My room 415 was great... It was quiet even though it overlooked the parking lot.”
 of 5 bubbles Jenn14324, 13 Jan 2017 | Read review
“Ask for a room that overlooks the square!”
 of 5 bubbles JessicaAshby, 28 Dec 2016 | Read review
“great view”
 of 5 bubbles aggs117, 12 Dec 2016 | Read review
5 of 5