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Hard Rock Hotel Tenerife

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Hard Rock Hotel Tenerife
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442 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Wales
Reviewed yesterday NEWvia mobile

Just returned from a five night stay at Hard Rock Hotel in Tenerife and the whole family loved it. Travelled with my husband and kids aged 7 and 5 and stayed in a Rock Royalty suite which was stunning. Private check in with drinks and cookies for the kids. Nespresso coffee, large jacuzzi, huge and comfy beds, and a great...

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Thank AndrewandSarah
Tenerife, Spain
Reviewed 2 days ago NEWvia mobile

Overall appearance is a WOW. HRH have done an amazing job of turning this run down area into something amazing. We live locally and decided on a day visit. Very spacious and lots of lazing areas, quiet areas, sun areas and of course the amazing pool areas. Yes this Hotel is Large, but we found areas with few people in...

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Thank Mavis B
Dresden, Germany
Reviewed 2 days ago NEWvia mobile

Stayed here for two nights. The room was incredible. It had everything you could wish for. The bed was huge and I had a view of the mountains as well as the beach. (Corner room) The breakfast was absolutely great. Nothing (!!!!) missing from it! They had a chocolate fountain! (5***** hotel at its best. ) For dinner I went...

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Thank j_maria_b90
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Had a great time !! Very kid friendly hotel!! Very modern hotel , Great Room ! Warm pool! Kids play areas , teen clubs. Staff very friendly. Live music performances in the reception area in the evenings were great fun. Restaurants very good. Even got to watch my team play footy in the sports bar, they were very obliging putting...

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Thank EzeeHemingwayz
Reviewed 3 days ago NEWvia mobile

I absolutely loved this hotel and the whole family with 2 kids 10 and 12, had a ball... The good points of the hotel: Staff fabulous Pools great and heated Music playing in hotel great Bands/Acts in bar at night great Kids clubs and facilities top class Rooms amazing Areas to improve: Must agree with previous reviews on half board...

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2Thank aqua s
Dartford, United Kingdom
Reviewed 3 days ago NEWvia mobile

Wanted a few days away in the sun. Superb hotel. Great staff. Lovely views. Fabulous rooms. There are still teething problems, they were still fixing the irrigation systems and working in some areas of the hotel. The spa is good but not really anything special; a little spoilt for us as there were construction works whilst we were there so...

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3Thank Pickyperson910
Berkhamsted, United Kingdom
Reviewed 4 days ago NEW

Only an average rating due to various misgivings. On check in, after 30 min wait requested upgrade to be told nothing available but would contact us following day. ( hotel 50% occupied estimated). Heard nothing more. As a previous review states big mistake to pre book half board. Sports bar not fit to be in a 5* establishment. Tapas ok,...

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4Thank Z7417DHjohn
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Z7417DHjohn, thank you for sharing your experience at the Hard Rock Hotel Tenerife. We take very seriously your observations which help us to improve and also we thank you sincerely for bringing this to our attention. I hope you have the chance to come again to HRHT, there are improvements and novelties we are preparing for the convenience of...

Reviewed 5 days ago NEWvia mobile

To summerize our stay: WOW! Hardrock Hotel Tenerife can not be explained, you have to experience it. This is my first time staying at a Hardrock Hotel and it definitly will not be the last time. I'll especialy miss Aldaira from the Rock Shop, Miriam from the Eden Pool and Juan from the reception. A huge applause to Duty Manager...

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1Thank Jane J
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Benny and Jane, Thank you very much for your positive feedback and your nice words towards our staff. Be sure that they will receive your comments. Looking forward for welcoming you again, C.Méndez Customer Care

Hampton Hill, United Kingdom
Reviewed 1 week ago NEWvia mobile

We signed up as 'rock royaly'. Overall it was a great place to stay, though the service had room for improvement, staff sometimes not delivering on what they said they would do, and replenishment of coffee and water in the (lovely) room only occuring on request. Purchasing half board in advance was definitely a mistake. Four restarants were available for,...

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2Thank b00thenend
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear b00thenend, Thank you very much for reviewing your recent stay with us. I am truly sorry that we didn't meet with your expectations in relation with the half board. We are always making improvements in our menus and products to reach our guests expectations. I am sure if your give us a second chance, you will find all improvements...

Reviewed 1 week ago via mobile

Just had a lovely week away with the Mrs, loved the stay from the minute we saw the hotel, staff greeted us took our bags and got us a glass of prossecco at the desk which was a nice touch, you get a wrist band with a chip in so u can pay on it and get in and out...

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4Thank Home L
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Danny & Hannah, Thank you very much for your awesome feedback about your recent stay with us. We are glad to hear that we all made you feel like truly Rock Stars and that you spent a great time among us. Looking forward for welcoming you again, Rockin' regards, C.Méndez Customer Care

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida Adeje 300 | Urb. Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: $286 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#18 On the Beach Hotel in Adeje
#22 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were glad we were on the 1st floor as there are 16 floors. We did go up to the 16th floor to see the sunset and have a drink.”
 of 5 bubbles IsabellaRuby, 17 Feb 2017 | Read review
“Definitely worth upgrading to 'ROCK ROYALTY'”
 of 5 bubbles 687rickj, 14 Feb 2017 | Read review
“We had gold deluxe with partial Seaview in main building tower which was great”
 of 5 bubbles jeanmariesnedden, 5 Feb 2017 | Read review
“Do the rock royalty suites”
 of 5 bubbles Christinemasi, 30 Jan 2017 | Read review
“Second floor was not loud at all but then the hotel was quiet.”
 of 5 bubbles Lowdenj200, 29 Jan 2017 | Read review
5 of 5