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Hard Rock Hotel Tenerife

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Hard Rock Hotel Tenerife
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659 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Dumbarton, Scotland
Reviewed yesterday NEW

This trip was a surprise for me for my birthday. To be honest, it was a bit of an extravagance. I know my missus had gone to a LOT of trouble and expense for this, but we kinds missed my last "BIG" birthday, that had a zero at the end, so this one, with a 5 was her idea of...

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4Thank RevMusty
Reviewed 2 days ago NEWvia mobile

We just spent 8 days on this new Hard Rock hotel in Tenerife - a true rock and roll experience. We stayed in one of the silver suites, which was totally amazing! Our kids loved it here too, the teen spirit games room was perfect for my 9 year old son and my 6 year old daughter didn't want to...

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1Thank Sonia F
Northampton, United Kingdom
Reviewed 2 days ago NEW

Will start with the pros. Pool is great and the beach club concept is lovely. Loads of chilled out beach sofas and getting loungers not a problem. Also plenty of free beach towels. Lifeguards are really attentive and actually doing their job, something you don't see everywhere. Really good for young kids. Teen club is brilliant. Great facilities, free pool...

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3Thank BeachBecce
Reviewed 3 days ago NEWvia mobile

Firstly I can see people complaining about kids, referring to them as animals. Bit of a joke when there is an adult only pool !!!! If you don't like kids then obviously go there. Secondly the staff are running around constantly to give people the five star service. If things are a bit slow then its acceptable as they are...

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2Thank katya c
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear katya c, Thank you very much for your awesome review about Hard Rock Hotel Tenerife. It will be a real pleasure for us welcoming you back. We hope this moment wil be very soon. Best rockin' regads, C.Méndez Customer Care

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

A much needed family holiday ... the children were in HEAVEN . The kids club is second to none, utterly brilliant with the MOST amazing staff ( thank you dear Alex, Slovinia and Myriam ). My mornings were utter joy with Alex and Slovinia who took turns to give yoga and workout classes.... but alas no shade ! Why has...

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Thank A TripAdvisor Member
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Rocker, Thank you very much for sharing with us your comments about Hard Rock Hotel Tenerife. We are glad to find out that you have enjoyed your stay to the fullest and be sure that we take note of your comments about more places of shadow where you enjoy the best activities with Alex, Slavina and Myriam. Hope you...

Runcorn, England, United Kingdom
Reviewed 3 days ago NEW

We came here to celebrate our 25th Wedding Anniversary in fact we are still here. We arrived Tuesday at midnight, I was woken by a dripping sound the air on dripping water. Phoned reception who after putting me through to room service despatched two engineers who worked on the air on while my husband and I lay in bed they...

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1Thank Rose A
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Rose A, Thank you very much for taking the time in reviewing Hard Rock Hotel Tenerife. Receive my deepest apologize for the inconveniences caused in your room. Our main priority in our Hotel is to take care of our customers and make them feel like truly Rock Stars and I personally really sorry to find out that you haven't...

Reviewed 3 days ago NEWvia mobile

Ok sadly my review on this hotel is not all positive 😩 . After traveling to many many countries around the world and experiencing many 5 star class hotels this one sadly can't be in my top list . Having booked the hotel as it looked like one of the nicest hotels in Tenerife, maybe it was I haven't stayed...

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4Thank Cheryl H
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Cheryl H, Thank you very much for taking the time in review your recent experience at Hard Rock Hotel Tenerife. We are really sorry to find out that we didn't meet with your expectations in several aspects during your stay with us. As you well mentioned, our hotel has been fully booked during easter time, and as a result,...

london
Reviewed 4 days ago NEW

Well where do I start!! We stayed at the Hard Rock Tenerife a few weeks back and apart from a few issues we had a lovely stay, and because of this we decided to stay again as a Birthday treat, we booked through Booking.com last week but unfortunately on Tuesday a family member passed away and we had to fly...

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Thank biscuit16
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear biscuit16, Thank you very much for your review. At Hard Rock Hotel Tenerife we do care about the situation of our customer and we really understand your situation. Unfortunately, the reservation was not made directly with us, and as you may understand, it is a decicion of Booking.com agreeing the free cancellation of your reservation or not. In order...

Reviewed 5 days ago NEWvia mobile

Lifts don't lift Guitars all gone Kids here, booked as no kids, not the end of the world but I don't need bad parents, good kids are a pleasure, read onto that what you want Been to reception three times in 24 hrs with niggles. 7 o'clock in the evening and we get back to the room and it's not...

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8Thank 50notthriftybutnifty
Santa Cruz de Tenerife, Spain
Reviewed 5 days ago NEW

Had an amazing stay at this modern,stylish hotel.If your a music lover you will appreciate moving around the hotel you hear music everywhere you go and all different styles,especially at breakfast when usually everyone is tired they played a really good selection of upbeat tunes guaranteed to get your feet taping while you feast on just about anything you can...

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1Thank Rob F
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Deaar Rob F, I would like to thank you for your "amazing" review . We are pleased to hear that you had an awesome time with us and liked our services and facilities, they were made for all the people who enjoy to feel like real Rock Stars! We hope to have the opportunity of welcoming you back soon to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida de Adeje 300 s/n | Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: $250 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#11 Spa Hotel in Adeje
#12 On the Beach Hotel in Adeje
#15 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
204 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have a sea view. Try NOT to face towards the reception area; the noise will drift up!”
  • Facing the
RevMusty, 23 Apr 2017 | Read review
“Go to a different Hotel”
biscuit16, 20 Apr 2017 | Read review
“we had a silver delux room the views were amazing”
robf142, 19 Apr 2017 | Read review
“Stay at another hotel or ask for a room in building 2”
jamfanWorcestershire, 19 Apr 2017 | Read review
“Sea view was good if you want to sit on the balcony late afternoon as the sun is there”
clarepoole, 11 Apr 2017 | Read review
5 of 5