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Macdonald Marine Hotel & Spa

2,388 reviews
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Traveller (413)
Room & Suite (140)
Dining (23)
Overview
  • Excellent40%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible3%
Travellers talk about
“golf course”(376 reviews)
“steam rooms”(77 reviews)
“thermal suite”(56 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,388)Write a Review
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879
718
465
211
91
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All reviewsgolf coursesteam roomsthermal suiteoutdoor jacuzziice roomcream teasea viewrelaxation roomlovely hotelrelaxing breakreception staffbar pricesrestaurant staffcooked breakfastlounge areaevening mealbass rock
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11 - 15 of 2,364 reviews
Reviewed 1 week ago

The accommodation and environment of this hotel is excellent: comfortable rooms, a good place for meetings or other events. The spa has a a decent thermal suite (although the sauna and steam rooms weren't hot enough for my tastes, and weren't adjustable), and an outdoor...More

2  Thank simoninireland
Reviewed 1 week ago

- Did not accommodate my dietary requirement though I advised 2 weeks prior to booked date - Awful food, soggy sandwiches on our afternoon tea and nothing which I was able to eat -No towels, slippers or dressing gown available at spa which ment I...More

6  Thank ashton89
Reviewed 1 week ago

Imagine the worst seaside B&B and add Fawlty Towers that is The North Berwick Marine Hotel. Ask any customers who had the misfortune to think this was at Macdonald standards for the New Year break 2017. From no water in showers day after day to...More

4  Thank rabbitingon
Response from Grant M, Regional Managing Director at Macdonald Marine Hotel & SpaResponded 1 week ago

Dear rabbitingon, Thank you for your review. Please accept my apologies for the issues you experienced, I would be grateful of the opportunity to discuss this with you personally, I can be reached on grant.mckenzie@macdonald-hotels.co.uk. I look forward to hearing form you. Kind Regards Grant...More

Reviewed 1 week ago

Three years ago, after staying at the Marine at New Year for many years, highlighted in my review of 15 January 2015 "A once great Hotel", I vowed never to darken its portals again. I had read in the press that substantial sums had been...More

4  Thank peterbR9539PF
Response from Grant M, Regional Managing Director at Macdonald Marine Hotel & SpaResponded 1 week ago

Dear peterbR9539PF, Thank you for taking the time to leave your feedback, and I am sincerely sorry that you did not have a good experience. During your visit we did experience issues with the lift and key cards which were quickly resolved, I'm sorry this...More

Reviewed 1 week ago via mobile

My Wife and I and my Sister and Brother in law booked a Hogmanay package which included 2 nights bed and breakfast and dinner on 30/12/17 and a Gala Dinner on New Year's Eve. Throughout our stay the food provided was excellent and the accommodation...More

1  Thank ollyo942
Response from Grant M, Regional Managing Director at Macdonald Marine Hotel & SpaResponded 1 week ago

Dear Ollyo942, Thank you for choosing to stay with us on your Hogmanay Package, and for your positive comments on the quality of the food, leisure facilities and your personal comments on Tracy. We did experience issues with our electronic card system and lift during...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$104 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (413)
Room & Suite (140)
Dining (23)
Pool & Beach (11)
Hotel & Grounds (247)
Bathroom (18)
Family and Play Areas (1)
Questions & Answers
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Baedaeker7
24 July 2017|
AnswerShow all 2 answers
Response from Sooz18 | Reviewed this property |
I've always, repeat ALWAYS found reception staff charming helpful and genuinely interested in their guests.
1
Vote
Mrs-McCourt
12 June 2017|
AnswerShow all 2 answers
Response from Grant M | Property representative |
Thanks for getting in touch. please can you call the hotel direct on 01620 897 300 and provide your details, and we will email the copy over to you. kind regards Grant
0
Votes
David G
21 March 2017|
AnswerShow all 5 answers
Response from Isabel M | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"Rooms with a view are well worth having."
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"Seaviews are excellent but pricey. Fabulous views."
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"Demand one with water in the showers"
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"Please! Just don't go to this hotel"
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