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Old Custom House Inn

612 reviews
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Traveller (151)
Room & Suite (45)
Dining (17)
Overview
  • Excellent35%
  • Very good40%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“the pub”(69 reviews)
“oyster bar”(8 reviews)
“car park”(48 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
4.0 Star Hotel
All hotel details
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Reviews (612)Write a Review
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LanguageEnglish
217
237
104
37
16
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All reviewsthe puboyster barcar parkst austell breweryharbour viewgreat location rightno liftpay and displaymusselsate herecornish breakfastlovely hotelfirst floorlovely viewcooked breakfastbreakfast was excellentlovely room
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1 - 5 of 611 reviews
Reviewed 3 days ago

This pub was very comfortable with well appointed rooms. Food and drink was well priced and the breakfast catered for all tastes. Fruit, yoghurt, cereal and full hot breakfast with a variety of dishes to order- included in the price. We had room 18 which...More

Thank Muchtravellingbug
Reviewed 1 week ago via mobile

Brilliantly situated right in the heart of the harbour - stayed in room 19 unfortunately not a great view of the harbour and room fairly small for the price. However room was very clean and breakfast was great in the morning! Would recommend

1  Thank leanne_mandy
Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 1 week ago

Thank you for your lovely review and recommendation, I am very pleased you enjoyed your recent stay with us. We hope to welcome you back soon!

Reviewed 2 weeks ago

Stayed here many times. Fantastic location and excellent rooms. Over looking the estuary. Very clean and tidy. Close to all restaurants and shops, car park is opposite which is also great value, not a multi storey so no noise. Very quiet rooms at night even...More

Thank CPJ25
Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 1 week ago

Thank you for the wonderful review, I am delighted you enjoyed your many stays with us! I am sure will always be able to find room for your future stays! We look forward to welcoming you back soon.

Reviewed 3 weeks ago

We went to the Old Custom House Inn today for a Sunday roast dinner. The service was dreadful. Having waited for almost 40 mins before lunch actually arrived, There was only 3 guests at the table, but the waitress announced the food but mistook lamb...More

Thank jill649
Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 2 weeks ago

Thank you for your review, I would like to apologise that your visit did not meet our usual standards. The two meals were given to incorrect members of your party and we only noticed this too late. I can appreciate your frustration after having to...More

Reviewed 3 weeks ago

What a pleasant place to stay in the heart of Padstow. Clean, fresh, great rooms and staff. We were upgraded to a lovely room over looking the harbour, many thanks. Would highly recommend you won't be disappointed. Also a great breakfast.....

Thank jeremy w
Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 3 weeks ago

Thank you for your kind comments and recommendation, I am delighted you enjoyed your stay with us! We hope you choose to stay with us again next time you visit Padstow!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$122 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$122 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (151)
Room & Suite (45)
Dining (17)
Family and Play Areas (2)
Questions & Answers
Ask a question
21 December 2017|
AnswerShow all 3 answers
Response from ExChadman | Reviewed this property |
No, there is no direct parking but almost adjacent is the harbour car park, so no real problems.
2
Votes
Nabby_100
14 April 2017|
AnswerShow all 2 answers
Response from EnglishTeacher7 | Reviewed this property |
Yes, breakfast was included. It was absolutely delicious too - lots of variation!
2
Votes
Kathy B
22 March 2017|
AnswerShow all 5 answers
Response from OCHManagmentTeam | Property representative |
Hi dogs are very welcome in the bar area.
1
Vote
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12
Room Tips
"Make sure you ask for a room with a view. Our daughter had a room that faced buildings. It was well appointed..."
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"over looking the estuary is lovely."
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"if you are looking to stay there , you do want to view the harbour,"
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"If you want a room with a view you have to pay extra."
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