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04/02/2018 05/02/2018
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    Old Custom House Inn

    Inn South Quay, Padstow PL28 8BL, England
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    04/02/2018 05/02/2018
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    Traveller (151)
    Room & Suite (38)
    Dining (17)
    • Excellent35%
    • Very good41%
    • Average17%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the pub” (69 reviews)
    “oyster bar” (8 reviews)
    “car park” (47 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Pets Allowed
    Airport Transportation
    4.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (606)
    There are newer reviews for Old Custom House Inn
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    151 - 155 of 605 reviews

    Reviewed 22 September 2016

    We stayed here for two nights in September, to visit my brother and sister-in-law, who were staying just outside Padstow. Checking in was very easy (after we managed to find a parking space in the nearby public car park). It costs £7 per day to...More

    Thank Tony R
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 26 September 2016

    Thank you for a lovely review and your understanding of the old custom house quirks.

    Reviewed 21 September 2016

    We visited Padstow for the day and had lunch in here. I had some lovely fresh seafood with good beer and views the only problem was that the table hadn't been cleared or wiped. The staff seemed friendly enough.More

    Thank FloandStan
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 21 September 2016

    Thank you for your feedback. I am very pleased that you enjoyed your meal with us. I am sorry that your table had not been cleared - I hope this was dealt with swiftly. I hope you will come back and visit us again in...More

    Reviewed 21 September 2016 via mobile

    Being a fussy eater, the chef catered for my needs when the pub wasn't so busy. Thank you so much chef, my food was fab. But I have to say Steve you are fantastic and brilliant at your job. Your customer service skills are excellent....More

    Thank Dezza64
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 21 September 2016

    Thank you for your feedback. I am delighted that you were so happy with your meal and that Steve made you feel very welcome. We have passed your comments on to the chef - and to our lovely Steve of course. We hope you will...More

    Reviewed 19 September 2016

    Padstow is very much a favourite having visited on several occasions it was a birthday weekend treat. The location of the hotel right on the harbour side is ideal for getting a real sense of being ina Cornish fishing port. The welcome and speedy booking...More

    Thank trevorcatcott
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 21 September 2016

    Thank you for your feedback. I am very pleased that you enjoyed your birthday treat. Our team take great pride in the care our customers receive and I have passed your comments on to them. We look forward to seeing you again.

    Reviewed 16 September 2016 via mobile

    Dog friendly. Cheaper than it looks, good portion sizes and good quality. We got one of the last 2 empty tables, there was a big crowd at the bar, staff walking briskly, and the food was still quick. No complaints and a lovely ambiance.

    Thank Alan L
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 17 September 2016

    Thank you for a nice review. We are glad you and your dog enjoyed your visit and look forward to your next visit

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$110 - US$209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Agoda, Travelocity, Cheap Tickets and TripOnline SA so you can book your Old Custom House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Padstow
    • Also Known As
    • Old Custom House Hotel Padstow ,
    • Old Custom House Padstow ,
    • Old Custom House Inn Padstow, Cornwall
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    Traveller (151)
    Room & Suite (38)
    Dining (17)
    Hotel & Grounds (126)
    Bathroom (7)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    21 December 2017|
    AnswerShow all 3 answers
    Response from ExChadman | Reviewed this property |
    No, there is no direct parking but almost adjacent is the harbour car park, so no real problems.
    14 April 2017|
    AnswerShow all 2 answers
    Response from EnglishTeacher7 | Reviewed this property |
    Yes, breakfast was included. It was absolutely delicious too - lots of variation!
    Kathy B
    22 March 2017|
    AnswerShow all 5 answers
    Response from OCHManagmentTeam | Property representative |
    Hi dogs are very welcome in the bar area.
    Room Tips
    "Request view of the harbor"
    Read review
    "Room 8 is amazing but it does have some steep stairs to access it."
    Read review
    "Harbor views are the only bonus."
    Read review
    "Ask for a view of the harbour, sit in window and watch the worl pass bye."
    Read review
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