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Our room was extremely clean and quiet. Staff were friendly and helpful and the breakfast was delicious. Excellent value for money and had copious off street parking.
Hotel is within a minute's walk of the harbour and across the road from a great fish and...More
A sponsored walk in aid of McMillan Cancer was put in jeopardy as they cancelled the booking at short notice when it had been booked a year in advance. Shocking treatment. Everything had to be rearranged and added time to the 36 mile walk. Unreliable...More
1 Thank Ewan J
Response from Andy w, General Manager at Caledonian HotelResponded 6 days ago
dear reviewer I would draw your attention to the email sent to the hotel by your organiser cancelling 28 rooms we had on hold for your group
From: May Gilchrist <firstname.lastname@example.org>
Sent: 08 May 2018 22:43
To: Ullapool Caledonian Reservations
Subject: Re: FW: SPONSORED WALK...More
On arrival we were faced with a mop bucket in reception collecting water from the dripping ceiling - no warning sign! No card payments allowed in the bar - although there is a cash point across the road.
Decor is dated throughout. Atmosphere is cold....More
1 Thank DDBKent
Response from Andy w, Manager at Caledonian HotelResponded 1 week ago
Dear guest thank you for your review
looking into your boking you did book a small single room and unfortunately this is the normal size of a small single room. if you wished an upgrade reception would have gladly tried to accommodate you.
The Building and facilities are a bit old, however everything was clean, the staff very friendly and helpfull, the room had enough space and the bed was comfy. The breakfast was good as well. While we where here, this was by far the cheapest option...More
Friendly staff, but the whole place needs totally updating. Poky rooms; dire decor. Hot water took many minutes to run hot. Lumpy mattress and pillows. Many small iimprovements could be made at little cost if the chain which owns it took the trouble. Having said...More