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Having stayed before under a different management I think, our winter special stay which included breakfast & evening meal didn’t start too well. Our first evening meal was of poor quality and was cold, service wasn’t great either to the point we made a decision...More
Had a great surprise 70th birthday party. Buffet was good but knife broke at the cutting of the cake and has to ask for plates. Staff were helpful and took the cake to the kutcgen to slice. The main room was very hot and sone...More
4 of us stay ever year for 2 days just for a nice rest after the festive season this is or 4th year now .the staff are always friendly can not do enough for you . the rooms have always been comfortable and clean .the...More
My wife and I stayed here recently. We were appalled to hear staff making extremely offensive racist remarks. We shall not be recommending or staying again. Awful experience & spoilt what should have been an enjoyable time.More
4 Thank DrStevens
Response from FFHOTEL, Owner at The Faenol Fawr Country Hotel & Leisure ClubResponded 13 December 2017
My goodness , l am totally appalled and deeply saddened that this wasn't mentioned or brought to our attention instantly.We are a close family ran business and have guest's from all over the world who have visited frequently and after twenty years here l would...More
We had the pleasure of staying here for the night, beautiful surroundings staff were lovely and helpful as well as friendly.
Evening meal was cooked beautifully small menu but each item looked amazing and well priced. Breakfast was also good and worth the cost would...More