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I'm never one to complain and am not one of those picking people but this place wasn't the best. We had a voucher for night stay and two course meal and it's a good job was free because would not of paid the price they...More
Thank Emma J
Response from magilchrist, Owner at Carlton RiversideResponded 27 August 2017
Oh dear! We are sorry too, this would seem to be a case of "a square peg in a round hole" - we were just not their kind of place. They wanted something modern, buzzy with lively people (more like the pub they fled to)....More
Our two-night visit was courtesy of a Buy-a-Gift voucher from a relative and we planned to visit the surround areas - very picturesque part of the country - so we were not disappointed in the sparse local vicinity. It is after all, the smallest town...More
Thank Dave C
Response from magilchrist, Owner at Carlton RiversideResponded 21 August 2017
I am indeed very disappointed that David C was not happy with his visit to us. The cold tap on the bath did indeed come away in Mrs C's hand, not something that could be predicted (!) but was indeed repaired in very short order....More
We went to the Carlton Riverside using a voucher which had been an anniversary gift. I am from Powys, so was familiar with the area, but had never spent any time in Llanwrtyd Wells before. We were given a warm welcome and shown to our...More
Response from magilchrist, Owner at Carlton RiversideResponded 8 August 2017
Thank you for your very kind review, much appreciated. Our superking double beds are zip-link beds (zipped together for a double, or split for twins); they should be the same firmness on each side, so we will investigate that!
My fiance treated me to a couple of nights away. The countryside surrounding this hotel is breathtaking. The town itself has a few shops and pubs. The hotel is classically decorated and the room we had over looking the front was spacious and had all...More
Response from magilchrist, Owner at Carlton RiversideResponded 17 July 2017
Thank you for your very kind comments; we are very much a restaurant-with-rooms, our food taking centre stage, so are very pleased that you enjoyed it all.
Visited with my husband using a gift voucher. After reading some of the reviews I was wondering what to expect from this hotel, well couldn't have been better pleased. From the very warm welcome from Luke the owner and chef everything was really wonderful. This...More
Response from magilchrist, Manager at Carlton RiversideResponded 4 July 2017
Thank you for your very kind comments, which are much appreciated. We hope that we can look forward to seeing you again another time.
If you like quite and peaceful surroundings and love your own company then yes. There is not a great deal to do in the surrounding area except walking.The food at this hotel is outstanding. Room was basic but comfy and warm... More
If you like quite and peaceful surroundings and love your own company then yes. There is not a great deal to do in the surrounding area except walking.The food at this hotel is outstanding. Room was basic but comfy and warm and the couple who run it are very friendly.