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Hosteria El Puma

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Hosteria El Puma
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143 Reviews from our TripAdvisor Community

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Showing 70: English reviews
San Francisco, California
Reviewed 8 August 2016

My boyfriend and I stayed here for only two nights but LOVED this place. The staff was super friendly and gave great recommendations about hiking, views, restaurants, etc. They knew everything. The rooms were very clean, large and comfortable. I wished we had stayed longer. Extremely walkable location - we didn't use our car. I would definitely recommend this hotel...

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Helpful?
Thank KATHRYN S
Hosteria-El-Puma, Gerente at Hosteria El Puma, responded to this review

Thank you Kathryn, you are always welcome to come back! Best wishes for your next adventure!! Kind regards from the staff!

Huntington Beach, California
Reviewed 11 May 2016

Some of the reviews say that it is not in the heart of town, but it is 1 block from a main street with restaurants, shops, and trailheads. So I would say that the location was great! The staff was also very helpful and accessible at all times of the day/night. The rooms were very comfortable, quiet, private, and clean....

Review collected in partnership with this hotel
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Helpful?
Thank turtlegirl333
Hosteria-El-Puma, Gerente at Hosteria El Puma, responded to this review

Thank you for leave your opinion! It is very important for us to know about your experience in the lodge! We look forward to see you again in Patagonia! Best regards!

Pittsburgh, Pennsylvania
Reviewed 30 April 2016

An amazing place to stay with the greatest hosts. Very close to restaurants, bars, grocery store. Also very close to different trail heads. Cannot go wrong staying here. Would absolutely stay here again!

Review collected in partnership with this hotel
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Thank 183andy
Hosteria-El-Puma, Gerente at Hosteria El Puma, responded to this review

Thank you for this nice comment! We look forward to see you again for a new adventure in Patagonia!

Menlo Park, California
Reviewed 22 April 2016

El Chalten is the newest town in Argentina and backpackers and hikers come here to visit MT. Fitz Roy. The scenery is spectacular and the staff was extremely helpful in recommending daily excursions. Rooms were very comfortable and very quiet, breakfast was adequate and the kitchen staff even prepared some extra food for us when we arrived late one evening....

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Thank markt2012
Hosteria-El-Puma, Gerente at Hosteria El Puma, responded to this review

Thank you Mark for leaving your opinion! It is very nice to know that you enjoyed your stay at El Puma in El Chaltén. You will always be welcome!

London
Reviewed 3 April 2016 via mobile

We were greeted from our long drive from El Calafate with a kiss each from the great staff which sums up a friendly stay. A nice choice at breakfast and quiet rooms. All the restaurants and bars were within walking distance. The fireplace made for a nice setting to chat to fellow guests.

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Helpful?
Thank RichDavidson
ritag1969, Commercial Department at Hosteria El Puma, responded to this review

Thanks a lot for your nice and warm feedback! See you your next time in El Chalten!! Regards El Puma Lodge

Santa Ana, California
Reviewed 23 March 2016 via mobile

Had a fantastic time. Clean, spacious, courteous, friendly, great service, good breakfast, very accomodating. Spent three nights there. Very close to hiking trails. Wonderful views. Cozy fireplace, actually needed it in summer Fresh squeezed orange juice.

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Thank Anil6780
Lucia S, Comercial at Hosteria El Puma, responded to this review

Thank you very much for your review! We are very happy to know that you enjoyed your staying with us! Best regards, El Puma staff.

New York City, New York
Reviewed 2 March 2016

Everything about this place was great (except the slow wifi and the price - $140 a night, though everywhere in El Chalten is expensive). Lovely room, good location right off the main street, but above all some of the nicest and most helpful staff I've ever known. Highly recommended.

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Thank canebrook
ritag1969, Commercial Department at Hosteria El Puma, responded to this review

Thank you for your nice comments about the lodge and mainly about our staff! Internet (wifi) is a permanent struggle in the area!!!! We hope it improve in a short run. See you next time in El Chalten.

Amman, Jordan
Reviewed 28 February 2016 via mobile

We stayed with a walking group for 3 nights with breakfast. The rooms were a good size and plenty of hot water after a long walk. The lady who ran the front desk was exceptionally friendly and helpful with all the other staff very good. It is recommended to go out for dinner, there are plenty of good restaurants

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Thank Mark W
Lucia S, Comercial at Hosteria El Puma, responded to this review

Thank you very much for your review! We are glad to know that you enjoyed your staying in El Chalten with us. Warm regards, El Puma staff.

Toronto, Canada
Reviewed 22 January 2016

We enjoyed out stay here, The whole town is lovely and so small that any accommodation would be fine in terms of location as they are all an easy walk to restaurants, trail heads, etc. The rooms are very well appointed, comfortable and roomy. We found the staff very welcoming upon arrival giving us a good overview the hotel and...

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Thank leapn
Lucia2620, Comercial at Hosteria El Puma, responded to this review

Thank you very much for your review! We are glad to know that you loved staying at El Puma! Best regards, El Puma staff.

Reviewed 21 January 2016

I hate giving negative reviews and I'm normally a reasonable person. After reading other TA reviews I decided that El Puma was a good choice, but during our stay something was lacking, primarily a positive attitude by one of the desk clerks. First, the positive points - El Puma is very much hike-in/hike-out as the trailhead to Cerro Torre is...

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1Thank Jonathan F
Hosteria-El-Puma, Gerente at Hosteria El Puma, responded to this review

Dear Jonathan, Thank you for leaving your opinon. I am sorry about this first bad impression. We take the comments as a feedback to improve our service every day!! Best regards from me and all the staff, Cintia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Restaurant
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
At the foot of the Fitz Roy and Torre mountains, in the heart of Los Glaciares National Park, is El Chalten, National Capital of Trekking, chosen by hikers from around the world to perform the most varied hiking tours and horseback riding. There, right where the trails start, you will find Hostería El Puma, a pleasant and comfortable place for people who enjoy nature in an active way. The Lodge has 12 spacious, non-smoking rooms equipped with safety box, private bathroom with bathtub, hairdryer and amenities. The guest can rest, relax or read a book from our small library, in a large garden or in a warm living room in front of the fireplace, enjoying a glass of wine after a long day of hiking. El Puma has its own private parking (outdoor). ... more   less 

Additional Information about Hosteria El Puma

Address: Calle Lionel Terray 212, El Chalten Z9301AAT, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Chalten
Price Range: $202 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hosteria El Puma 3*
Number of rooms: 12
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Also Known As:
Hosteria El Puma Hotel El Chalten
Hosteria El Puma El Chalten, Patagonia
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Questions & Answers

Here's what travellers have asked, with answers from Hosteria El Puma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“our room was excellent and assume all rooms are just as good and quiet”
 of 5 bubbles billsydney123, 9 Jan 2017 | Read review
“You will heard the wind howling, be sure of that.”
 of 5 bubbles joeyf296, 9 Nov 2016 | Read review
“Room 4 was good. Room 12 was not.”
 of 5 bubbles pshafransky, 21 Mar 2015 | Read review
“Ask about the view from the room. Our room had view… on the parking lot.”
 of 5 bubbles PierreL822, 21 Jan 2015 | Read review
“Didn't get to see the other rooms but they all looked like they were quiet and nicely maintained.”
  • Our room
 of 5 bubbles Avalonavalon, 5 Mar 2012 | Read review
5 of 5