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Renaissance Caracas La Castellana Hotel

545 reviews
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Traveller (210)
Room & Suite (149)
Pool & Beach (34)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor1%
  • Terrible4%
Travellers talk about
“chef raul”(8 reviews)
“gold member”(2 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (545)Write a Review
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All reviewschef raulthe executive loungegold memberbusiness tripoutstanding servicenice hotelnice breakfastcurrent situationspecial thanksrooms are largemarriott hotelsexcellent experienceother countriesthe check in processenjoyed my stayhigh floorfree internet
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1 - 5 of 162 reviews
Reviewed 1 week ago

As a frequent traveler to Caracas, my fellow coworkers and me have been staying in the Renaissance for over three years. But unfortunately, this will be the last time we will stay at this location. They recently changed the staff, but the new personnel has...More

Thank Ricardo N
Response from Isaac S, Public Relations Manager at Renaissance Caracas La Castellana HotelResponded 1 week ago

Good Night, Dear Ricardo N: We thank you in advance for taking the time to share with us your recent experience at the Hotel Renaissance Caracas La Castellana. When analyzing your satisfaction survey we observed that your stay at our hotel was not to your...More

Reviewed 15 January 2018

Considering the special economic situation of the country, otherwise cannot be compared with other hotels in other countries there were positive and negative. Positive: The hotel is fully operational, the restaurant is working and there is enough food. The breakfast is good, there is availability...More

Thank Nicolas P
Response from Isaac S, General Manager at Renaissance Caracas La Castellana HotelResponded 4 weeks ago

Dear Mr. Nicolas P: Thank you very much for taking a few minutes of your time. We are pleased you are satisfied with our service. If you have any additional comments you want to share with us, please feel free to contact me. Sincerely, Raisa...More

Reviewed 8 January 2018

Our stay here was short. The plane (Avianca) was delayed 4 hours which meant we did not get to the hotel until very late. The hotel looked good, the rooms were comfortable and it had a good view. Breakfast was good but we left early...More

Thank Cadbysh
Response from Isaac S, other at Renaissance Caracas La Castellana HotelResponded 3 weeks ago

Good afternoon, dear Looked Good. We thank you in advance for taking the time to share with us your recent experience at the Hotel Renaissance Caracas La Castellana. When analyzing your satisfaction survey we observed that your stay with us was of your liking, we...More

Reviewed 30 December 2017 via mobile

We stayed at the Renaissance for three nights. The hotel has a very good location in central Caracas, with many places in walking distance. The hotel is relatively new and has a nice, modern design. The rooms are large and the bed is large and...More

Thank Daniel_Kleinloog
Response from Isaac S, DOE at Renaissance Caracas La Castellana HotelResponded 6 January 2018

Good morning, Dear Mr. Daniel_Kleinloog. We thank you in advance for taking the time to share with us your recent experience at the Hotel Renaissance Caracas La Castellana. When analyzing your satisfaction survey we noticed that your experience in our property was not to your...More

Reviewed 10 December 2017

Caracas beckoned me like a forbidden fruit, despite all of the doom and gloom, and bad press coverage. I am happy that I visited Caracas. As a Marriot Gold member, I have stayed in several marriott hotels in Washington, DC and Boston. The Renaissance Caracas...More

Thank Korpu
Response from Isaac S, Gerente at Renaissance Caracas La Castellana HotelResponded 11 December 2017

Dear Mr. Korpu: Thank you very much for taking a few minutes of your time. We are pleased you are satisfied with our service. If you have any additional comments you want to share with us, please feel free to contact me. Sincerely, Raisa Tovar...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$104 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#3 Spa Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#4 Luxury Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#3 Spa Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#4 Luxury Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (210)
Room & Suite (149)
Pool & Beach (34)
Dining (27)
Amenities (15)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Emil A
13 December 2015|
AnswerShow all 3 answers
Response from Anagnorisis | Reviewed this property |
No it is not. All there have first hand experience with violent crimes. We all, ot someone very close, have been victims. Only go there us you need to. But if you are thinking of going as a tourist, there are better places... More
0
Votes
farabaas
29 July 2015|
Answer
Response from Isaac S | Property representative |
Thank you for your interest on visiting us! The daily rate will vary depending on the date of your stay! Please check our rate offers to +58.2129576026. Sincerely, MARIA DORTA Assistant GM Renaissance Caracas La... More
0
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Room Tips
"Higher floors appear to be better with better scenery."
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"1506 good room with sun in afternoon"
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"Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)"
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"Choose Rooms that face the front of the hotel"
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