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The hotel is in the center of the town, clean and nice. However, the most incredible issue is the breakfast, the staff are so polite and helpful that they make really to enjoy this morning meal, the breakfast. I could say I had the better...More
Terrible experience! Wake up next morning and found bed bugs in my bed!!! Discussing experience that I never had at any hotel before and never thought I was going to see it at a JW Marriott that is supposed to be the top of the...More
I stayed in the JW Marriott Caracas for 4 days 3 weeks ago, the hotel and staff were excellent, nothing to complaint but I paid more that I have to pay, when I did my check out they informed me that the difference will be...More
3 Thank carl0scha
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 4 weeks ago
Hello Mr. Carl, thank you for writing and for your good comments, in effect, the banking transactions sometimes take time to become effective and escape from our hands but we also do not evade our responsibility and we send our most sincere apologies. Waiting for...More
First of all Caracas is a tough place to be at right now, it is easily the most unpredictable and dangerous place a human being could be at as of June 2018. So keep that in mind, don't be comparing JW Caracas with the one...More
3 Thank Jouse D
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 2 July 2018
Dear Mr. Josue, first of all we want to thank you for such good comments and also for the opportunities you give us by giving your comments, it is an honor for us to read your words, we certainly live specific situations in our country...More
JW is probably one of the nicest hotels, but don´t expect a lot of luxury in Caracas. This country have some serious struggles. Try not to walk in the night in the surroundings, although it es a nice neighborhood, you could run into some trouble....More
4 Thank zeus433
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 10 May 2018
Mr Zeus, thank you for taking the time to write and make good comments about our hotel, our food and our neighborhood.
When you return to Caracas please visit us ...
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin American looking you should avoid walking alone with for example a computer bag. At night, you are asking, no , begging to get robbed.