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JW Marriott Hotel Caracas

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674 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Wervik, Belgium
Level Contributor
4 reviews
Reviewed 1 week ago

The situation in Venezuela is a difficult one. You need a bag full of Bolivares for a hundred dollars and it is getting worse. However, once inside the hotel you can forget all about the traffic jams, delinquency and poverty because you are in one of the best areas and one of the best hotels in Caracas. Staff is very... More 

Thank Johan G
Level Contributor
3 reviews
Reviewed 31 October 2016 via mobile

We stayed with our family due to a wedding. The Service that JW Caracas provides is one of the kind. Weidys, Barbara, Michelle and Yulimar were the most careful and professional people that we met... Koeman was very kind and thoughtful while we prepared our event thanks to all I will remember all while I back home to Indonesia!! Loves... More 

Thank Sthp3
London, United Kingdom
Level Contributor
287 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 30 October 2016

While the situation in Venezuela is getting worse, the standards at the JW Marriott remain very high. We arrived to a warm welcome following a flight from Europe. Our room/suite (1208) was ready and spotlessly clean. The maid, Mileidys, called by to make sure everything was OK before leaving us to settle in and unpack. Although the rooms and common... More 

1 Thank ZippyLondon
Port of Spain, Trinidad
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016

Hotel is ideally located in the heart of the capital city. It is near all main shopping areas. Taxis are readily available at the Hotel but much more expensive than the regular taxis. It is advisable though to use the hotel taxis as these are much safer. Service is excellent and the staff competent in their English. Accommodation is great... More 

Thank Christine M
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016 via mobile

Hotel has very good installations such as Gym, Massage room, and also very good restaurant. Employees very well trained and it is very easy to note that they are following procedures to well serve all customers. Swimming pool is ok, but not to if you are use to train. Suite Spa is great and with a lot of space.

Thank Adriano B
Newark, New Jersey
1 review
Reviewed 20 September 2016

Amazing experience at this Hotel in Caracas. Special thanks to Derwin Lozano and Maykell Campero who were always helping and providing advice. This is the kind of Hotel where the guests can really feel as Kings.

Thank farblos
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2016 via mobile

Nice and beautiful hotel in Caracas. Rooms are clean and comfortable, overall facility is in good condition. Breakfast was great, a buffet with a lot of options and local food. Amenities are excellent and well kept. Recommended for business trips.

Thank Juan C
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2016

I adore JW Marriott Hotels they are very pretty and the employees are so attentive, this has always been my experience. We had an issue with the hot water in our room, and they immediately sent over someone to look and work on it, and effectively it was fixed very quickly, but because of the hassle, they comped our breakfast... More 

1 Thank PLeoNS
Katy, Texas
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2016

I stayed at the JW Marriot in my most recent trip to Carcas from April 4 to April 7, t2016. The JW Marriot is the hotel I always chooce, when available in my trips to Caracas. This time I experienced some minor, but important, maintenace / safety issues. There was an issue with the shower temperature control which was either... More 

2 Thank Jarangel
Montgomery, Texas
1 review
Reviewed 7 May 2016

Unique attention culture in Caracas. Staff service exceptional. The restaurant supervisor Yoel Moron's attention is the best, his staff will make you feel in an oasis in Caracas, while you are in business. The quality of the rooms are superb, and the room service is on top. Best Hotel in Caracas

Thank JimmyR1011

225 photos of this hotel

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities

Additional Information about JW Marriott Hotel Caracas

Address: Av Venezuela con Calle Mohedano | El Rosal, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas > El Rosal
Price Range: $199 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Caracas 4.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Jw Marriott Caracas
Marriott Hotel Caracas
Marriott Caracas
Caracas Marriott
Hotel Style:
#1 Romantic Hotel in Caracas
#1 Business Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Luxury Hotel in Caracas
#1 Family Hotel in Caracas
#2 Green Hotel in Caracas
#7 Best Value Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Caracas staff and other travellers.
10 questions
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Kingston, Saint Andrew, Jamaica
over a year ago

See all questions (10)

Questions? Get answers from JW Marriott Hotel Caracas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high up to avoid traffic noise”
 of 5 bubbles johang343, 27 Nov 2016 | Read review
“Book way in advance. Occupancy rate is high.”
 of 5 bubbles 230christinem, 28 Sep 2016 | Read review
“Higher floors are quiter”
 of 5 bubbles Jarangel, 10 May 2016 | Read review
“No issues at all with the power in the north tower.”
 of 5 bubbles JimmyR1011, 7 May 2016 | Read review
“Look for another Hotel”
 of 5 bubbles 581as, 23 Apr 2016 | Read review
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