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JW Marriott Hotel Caracas

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Traveller (246)
Room & Suite (217)
Dining (60)
Overview
  • Excellent70%
  • Very good18%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“el rosal”(6 reviews)
“business trip”(10 reviews)
“business center”(6 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (881)
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244 results
Traveller rating
114
60
36
24
10
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LanguageEnglish
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114
60
36
24
10
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All reviewsel rosalbusiness tripbusiness centerhotel restaurantrooms are largevanessaheribertogymcityvenezuelaelviscountryattentionluxurysecuritypersonnelsafety
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1 - 5 of 244 reviews
Reviewed yesterday

The hotel is in the center of the town, clean and nice. However, the most incredible issue is the breakfast, the staff are so polite and helpful that they make really to enjoy this morning meal, the breakfast. I could say I had the better...More

1  Thank Nicolas P
Reviewed 2 days ago via mobile

Terrible experience! Wake up next morning and found bed bugs in my bed!!! Discussing experience that I never had at any hotel before and never thought I was going to see it at a JW Marriott that is supposed to be the top of the...More

Thank ClaudiaK74
Reviewed 4 weeks ago

I stayed in the JW Marriott Caracas for 4 days 3 weeks ago, the hotel and staff were excellent, nothing to complaint but I paid more that I have to pay, when I did my check out they informed me that the difference will be...More

3  Thank carl0scha
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 4 weeks ago

Hello Mr. Carl, thank you for writing and for your good comments, in effect, the banking transactions sometimes take time to become effective and escape from our hands but we also do not evade our responsibility and we send our most sincere apologies. Waiting for...More

Reviewed 2 July 2018

First of all Caracas is a tough place to be at right now, it is easily the most unpredictable and dangerous place a human being could be at as of June 2018. So keep that in mind, don't be comparing JW Caracas with the one...More

3  Thank Jouse D
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 2 July 2018

Dear Mr. Josue, first of all we want to thank you for such good comments and also for the opportunities you give us by giving your comments, it is an honor for us to read your words, we certainly live specific situations in our country...More

Reviewed 9 May 2018

JW is probably one of the nicest hotels, but don´t expect a lot of luxury in Caracas. This country have some serious struggles. Try not to walk in the night in the surroundings, although it es a nice neighborhood, you could run into some trouble....More

4  Thank zeus433
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 10 May 2018

Mr Zeus, thank you for taking the time to write and make good comments about our hotel, our food and our neighborhood. When you return to Caracas please visit us ...

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$176 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Business Hotel in Caracas
#2 Green Hotel in Caracas
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$176 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Business Hotel in Caracas
#2 Green Hotel in Caracas
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (246)
Room & Suite (217)
Dining (60)
Pool & Beach (27)
Amenities (28)
Business Centre & Event Rooms (12)
Family and Play Areas (4)
Questions & Answers
Ask a question
aramisp2016
15 December 2016|
AnswerShow all 7 answers
Response from Johan G | Reviewed this property |
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
2
Votes
Room Tips
"Chose a room in the main tower."
joused
2 million years ago
Read review
"all rooms equally as good as each other"
stevepD7008AF
2 million years ago
Read review
"Choose the suites"
mariamP663SK
2 million years ago
Read review
"Great Views"
albertotC2866QO
2 million years ago
Read review
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