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JW Marriott Hotel Caracas

Travellers' Choice award winner
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$181*
US$88*
Great Deal
US$181*
US$181*
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JW Marriott Hotel Caracas
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739 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Caracas
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Showing 230: English reviews
Pompano Beach, Florida
Reviewed 25 August 2014

excellent attention at the front desk by miss Mercedes and mr victor security i liked a lot the breakfast even is expensive for venezuelan visitors i liked bed and how was equipped the bathroom x x x x x xx x x x x. x x. x xx x xx x x. x x x x xx x xx. x...

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Helpful?
Thank lealfonzo
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear lealfonzo, On behalf of everyone at the JW Marriott Caracas, we would like to thank you for choosing to stay with us. We have shared your comments with the team, and everyone looks forward to serve you on your next visit to Caracas. Sincerely, José González Espinosa General Manager - JW Marriott Caracas

Tampa, Florida
Reviewed 15 August 2014

I left my tablet and charger in my room. Both were returned to the front office and later to me. For a city like Caracas with its fame of insecurity, I found this remarkable and a good testiment to the quality of the Marriott Staff. Highly recomend.

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Helpful?
Thank kontom
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear kontom, The safety and satisfaction of our guests is our main concern. On behalf of everyone at the JW Marriott Caracas, we would like to thank you for choosing us. We have shared your comments with the team, and everyone looks forward to host you again on your next visit to Caracas. Sincerely, José González Espinosa General Manager -...

South America
Reviewed 13 August 2014

being Caracas a not very safe city, although is a nice city, with many options , nice landscape, so tourist have to find a SAFE place maybe is not the biggest hotel in town, but the people are friendly, the hotel is in a great location, el rosal, they have taxi cabs in front . Always clean , from the...

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Helpful?
1Thank VENEZUELANMD
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear turistadeccs, On behalf of the JW Marriott Caracas, we thank you for taking the time to share your experience. Comments like yours help us improve continuously. We look forward to host you again next time you are in Caracas. Sincerely, José González Espinosa General Manager - JW Marriott Caracas

Sao Paulo, SP
Reviewed 11 August 2014

I staied 30 to 35 days at the hotel and I can ensure that the staff and management are very polite, trained and always worried if they are serving you well and what they can do more. Special congratulation for Vanessa (restaurant) and for Julio (room service). They demonstrate how they are trained and happy to make you feel good....

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Helpful?
1Thank Gui C
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear Gui C, On behalf of everyone at the JW Marriott Caracas, we would like to thank you for choosing us. We were delighted to serve you during your long stay. Thank you for taking the time to tell us about your experience. We have shared your comments with the team, and everyone looks forward to host you again on...

Barcelona, Spain
Reviewed 8 August 2014

If you are visiting Caracas JW Marriot is the best place to stay, great location with premium friendly service. Perfect for business or leisure. All the staff from door to restaurant to front and concierge desks and room were uniformly pleasant, kind and helpful. Room was really comfortable, quiet and dark. Location is excellent as it is located in the...

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Helpful?
1Thank Ignacioga420
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear Ignacioga420, On behalf of the JW Marriott Caracas, we are delighted your experience has been a pleasant one. Thank you for taking the time to comment, as we look forward to host you again on your next visit to Caracas. Sincerely, José González Espinosa General Manager - JW Marriott Caracas

London, United Kingdom
Reviewed 7 August 2014

We travel to Caracas really often and we have stayed in different hotels but the Marriott stand out because of the talent management, the high quality of service and attention to detail remains. The staff is amazing the room have been comfortable and immaculate. In all our visits to caracas we have stayed at a series of different hotels, now...

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Helpful?
1Thank CDRLLOYD
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review

Dear CDRLLOYD, On behalf of everyone at the JW Marriott Caracas, we are delighted to know your experience is always a pleasant one. We have shared your comments with the team, who are certainly happy to serve you on every visit. Thank you for taking the time to comment, as we have taken into account your recomendations. We look forward...

Valencia
Reviewed 2 August 2014

A wonderful hotel to stay-in in Caracas. It is very expensive but you get for your money, services, extreme high standard, friendly and English speaking staff as well as top quality rooms. Everything works and is made of high quality. Our room (8th floor) was a suite that offered us great value and comfort. The frontdesk (Ms.Alejandra) as well as...

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Helpful?
3Thank Sabana-UpM
JoseGonzalezE, Manager at JW Marriott Hotel Caracas, responded to this review
Google Translation

Dear Sabana-UpM, On behalf of the General Management at the JW Marriott Caracas, we are delighted to know your experience...

Caracas
Reviewed 23 July 2014

It's a little be expensive. But if you need to stay in Caracas in a great location you shoul stay at Marriott hotel. It's on the bussines heart of the city and near to great restaurants and comercial centers.Services were very nice and buffet breackfast it was excellent. My suite-room was large enough. But maybe bathroom can be updated

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Helpful?
1Thank KapbCaracas
Jose0209, Manager at JW Marriott Hotel Caracas, responded to this review

Dear KapbCaracas, On behalf of the General Management at the JW Marriott Caracas, we are delighted to know your experience was a positive one. We certainly were happy to host you. Thank you for taking the time to comment. We look forward to having you back soon. Sincerely, José González Espinosa General Manager - JW Marriott Caracas

Lecheria, Venezuela
Reviewed 18 June 2014

Stayed here for one night while in transit through Caracas. We arrived in the morning before check-in time after more than 40 hours of travelling from Australia, and the hotel staff very kindly found us a room so we could have a rest. This wasn’t my first time in this hotel… the downstairs/lobby area still looks like a big old...

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Helpful?
4Thank Expat_Chiqui
Jose0209, Manager at JW Marriott Hotel Caracas, responded to this review

Dear Expat_Chiqui, Thanks for giving us a new opportunity to host you. As guests are our most valuable treasure, we´re glad to know we have improved from your last visit but are very sorry your experience wasn't entirely at the level JW Marriott hotels are known for. From the General Management at JW Marriott Caracas, we are working continuously on...

Indiana
Reviewed 17 June 2014

Thanks guys for let me enjoyed a few days in JW Marriott Caracas, it was very comfortable and quiet. Also the service was very respectfully. I recommend it to the people who wanna spend a few days in Caracas Venezuela. I want to say thanks to Filipo in the executive floor and John in the restaurant. Good team work and...

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Helpful?
1Thank Jacksonville2000

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities

Additional Information about JW Marriott Hotel Caracas

Address: Av Venezuela con Calle Mohedano | El Rosal, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas > El Rosal
Price Range: $148 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Caracas 4.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Jw Marriott Caracas
Marriott Hotel Caracas
Marriott Caracas
Caracas Marriott
Hotel Style:
#1 Spa Hotel in Caracas
#1 Business Hotel in Caracas
#1 Family Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Luxury Hotel in Caracas
#2 Green Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Caracas staff and other travellers.
14 questions
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Kingston, Saint Andrew, Jamaica
over a year ago

See all questions (14)

Questions? Get answers from JW Marriott Hotel Caracas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the suites”
mariamP663SK, 29 Mar 2017 | Read review
“Great Views”
albertotC2866QO, 27 Mar 2017 | Read review
“Be sure to get breakfast included”
138stefanap, 10 Feb 2017 | Read review
“Middle floors are less noisy.”
PHiLjKE, 8 Jan 2017 | Read review
“Go high up to avoid traffic noise”
johang343, 27 Nov 2016 | Read review
5 of 5
AMOMA
US$88* /night
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Expedia.comUS$181
Despegar.comUS$181
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*Disclaimer
Prices are for 1 room, 2 adults
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