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    Cayena-Caracas Hotel

    Av. Don Eugenio Mendoza | La Castellana, Caracas 1060, Venezuela
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    24/12/2017 25/12/2017
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    US$303
    US$294
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    Traveller (66)
    Room & Suite (99)
    Dining (59)
    Overview
    • Excellent88%
    • Very good9%
    • Average0%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “high tech” (3 reviews)
    “rooftop pool” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (74)
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    1 - 5 of 29 reviews

    Reviewed 25 February 2017

    I am hardly ever inclined to write a review about something, positive or negative, until now. This place had a perfect rating on TripAdvisor, so I decided to book a reservation here. This was a big mistake. While the room itself is very nice, the...More

    3  Thank Alex B
    Reviewed 20 December 2016 via mobile

    I had an amazing night at this hotel. By far the best service in town. Offering a safe environment in a crazy city. So basically you are in a bubble away from all the problems that Venezuela is fronting. I had an upgrade because the...More

    1  Thank Francisco C
    Response from Vera D, Director Comercial at Cayena-Caracas HotelResponded 9 February 2017

    Dear guest Francisco C, We appreciate your comments regarding your stay at Cayena-Caracas. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives...More

    Reviewed 11 December 2016

    The best Attention and Neatness. For Demanding people and lovers of EXCELLENCE. La mejor atención y Pulcritud. Para personas exigentes y amantes de la Excelencia. We congratulate all its Staf because they do everything to be perfect. Felicitamos a todo el personal, por que hacen...More

    Thank apadilla1201
    Response from Vera D, Director Comercial at Cayena-Caracas HotelResponded 9 February 2017
    Google Translation

    Estimado huésped, en primer lugar quisiéramos agradecerle por haber elegido Cayena-Caracas para su estancia en la ciudad y por dedicar...More

    Reviewed 17 November 2016

    I stayed at the Cayena for nearly 2 weeks in September 2016. The security around the hotel is excellent and the main entrance is protected by gates to prevent people from just walking into the hotel. The rooms and service areas are big and kept...More

    Thank Gjert J
    Response from Vera D, Director Comercial at Cayena-Caracas HotelResponded 21 November 2016

    Dear Gjert J., We appreciate your comments regarding your stay at Cayena - Caracas. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of...More

    Reviewed 7 September 2016

    I,ve just had the best experience in a placed that I better summarised a MAGIC! !!! Every little detail its cover and even more! its full of surprises since all the Staff in every area are sooooo supportive and treats you by your name and...More

    Thank Maria D
    Response from Vera D, Director Comercial at Cayena-Caracas HotelResponded 14 September 2016

    Dear Maria D., Thank you for your kind comments. We hope to see you again sometime soon. Yours sincerely, Vera Da Silva Guest Service & Marketing Director

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$308 - US$393 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Caracas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 47
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Cheap Tickets, Priceline, Hotwire, Hotels.com, Cancelon, TripOnline SA and Evoline ltd so you can book your Cayena-Caracas Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Venezuela >
    • Capital Region >
    • Caracas >
    • La Castellana
    Add Photo Photos
    Traveller (66)
    Room & Suite (99)
    Dining (59)
    Pool & Beach (38)
    Hotel & Grounds (116)
    Family and Play Areas (3)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    FredWatson
    25 June 2015|
    AnswerShow all 4 answers
    Response from Vera D | Property representative |
    Dear Mr. Watson, every room is equipped with a safe. We are looking forward to your stay with us Best Regards, Vera Da Silva Sales Director
    1
    Vote
    Google Translation
    Room Tips
    "The ground floor has a cozy intimate terrace."
    Read review
    "Rooms with terrace are huge and the ones a little cheaper as cozy as it can be."
    Read review
    "Choose rooms at groud level, they have terrace!"
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    "Due to the mosquitos, I wouldn't bother with a suite (balcony) except for the additional space afforded..."
    Read review
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