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Hesperia WTC Valencia

Travellers' Choice award winner
May 7 May 8
1 room 2 adults 0 children
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Hesperia WTC Valencia
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807 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Maracay, Venezuela
Reviewed 17 August 2015

breakfast, bed and pillows, sushi days, are excellent. i recommend repair small details in the rooms. improve the spedd catering to the rooms. restaurant service is very good. fish served with impeccable presentation.

Review collected in partnership with NH Hotels
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Helpful?
Thank vinicio226
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest, On behalf of all of us, kindly accept our most sincere appreciation for your positive review, for your endorsements and, of course, for your tips on your room´s maintenance details. It is indeed a very special occasion when we achieve our goal of generating new happy guests who wish to repeat their stay as we did this time...

SAN FELIPE, YARACUY, VENEZUELA
Reviewed 14 August 2015

The services were excellent, I do not have any complaint. The staff was very friendly. The only problem is the access to the hotel from the west of the city, when one goes on the highway, I had to turn in U, in the traffic light.

Review collected in partnership with NH Hotels
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Helpful?
Thank OSWALDO_GOMEZ
Pedro R, Director de Recepción at Hesperia WTC Valencia, responded to this review
Google Translation

Estimado Huesped Nos sentimos sumamente valorados con su excelente comentario en este importante blog. Con gran alegría transmitiremos sus impresiones...

Caracas, Venezuela
Reviewed 22 June 2015

We were there for a wedding. We had to endure a lengthy line at check-in. Hotel installations are very good, as you would expect and the rooms were large, clean and comfortable. The bathroom could have been cleaner when we arrived, but, sorry to say, cleanliness perfection should not be expected of venezuelan hotel maids. Breakfast was good and with...

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Helpful?
Thank CSB_Caracas
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear User, Dear Guest, First of all, I would like to thank you for your time and input in communicating the incidences you and your party went through during your recent stay in our Hotel. Please accept our sincere apologies for any type of inconveniences and or frustrations the time overspent at front-desk and the cleaning imperfections you found in...

Reviewed 18 June 2015 via mobile

First time staying at the hotel and we'll definitely be back. A very convenient location. The front desk is friendly and helpful. Our room was large, very clean and perfect for a family with a toddler.

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Helpful?
Thank Nahomy C
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guests, Receive a warm greeting. Thank you for taking the time to express your experience with other travellers. We are very pleased about your comments which we will share with all our staff in order to keep motivated to do what we are made to: create satisfied clients. We will be glad to host you again in this, your...

Reviewed 11 June 2015 via mobile

I have been in this hoteñ many times The gym is nice, the food is fine and the rooms are quite confortable The soap they have now is awful, but i think it is part of general shortages What makes me crazy is the check in service. Slow very slow Today June 10, 9:45 PM, we were 8 people, all...

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Helpful?
Thank Carlosperuano
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guest, Receive a warm greeting. We are very sorry about the inconvenience you experienced in your last stay with us. Actually, we are working very hard hiring and training all our staff. We have taken note of your suggestions and be sure we will work in order to improve our service. We will be glad to host you again...

Valencia, Venezuela
Reviewed 7 April 2015

I haven't stayed at the hotel because I live just down the street from it, but I sure go there a lot! My favorite part of the hotel is the spa because I finally found a masseuse who would actual give a deep tissue massage when I asked for it. The salon is very nice too and I was able...

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Helpful?
Thank Lgtallie
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest, Dear Neighbor, On behalf of all of us, kindly accept our most sincere appreciation for your positive review and endorsements and, of course, for your tips on how to improve our Sunday Buffet Luncheon as well. It is indeed a very special occasion when we achieve our main goal of generating new happy guests who wish to repeat...

Reviewed 5 April 2015

I spend a full day in the pool of NH hotels Hesperia Valencia with whole my family and we have a great time, the food as amazing and service on the best. My kids spend all the in the pool and the staff of Hesperia made them feel like home thanks a for great noon

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Helpful?
1Thank Im N
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review

Dear Guest, First of all we want to thank you for taking the time to share your experience with other travellers. We have spent a very important time to create an offer adaptable to the festivities and now we know about your opinion, it makes us feel very proud. We have already shared your positive comments with all our staff...

Caracas, Venezuela
Reviewed 29 March 2015

This is the second time i stay in this hotel. The first time, I found out that the room wasn't completely clean after the last guest left. This second time, wasn't good either. We arrived at 4 pm, and there was a line (10 persons aproximately) to do the check in. The staff is extremely slow, I can't understand why...

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Helpful?
Thank EliasBBC
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear User, First of all, we wish to thank you for your recent repeat stay and, in spite we as managers were not informed by you either this time during your stay of any incidence, we thank you also for your time and input in communicating the occurrences you describe in your review. Our check-in process normally takes no more...

Miramar, Florida
Reviewed 24 November 2014 via mobile

It is by far the best hotel in the central area of Venezuela but I guess due to the situation there still behind in services and maintenance. I would have given 3 and half star but it was either 3 or 4 and it was closer to four

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Helpful?
Thank fernandoache
Direccion Hotel H, Director General at Hesperia WTC Valencia, responded to this review

Dear Guest We herein acknowledge your feedback from your recent visit to our Hotel Hesperia WTC and firstly we wish to thank you for your input and for your time in sharing your opinion on our standards and services with forthcoming guests of our Hotel. Whilst we are well aware that many foreign visitors tend to consider our country situation...

Valencia, Venezuela
Reviewed 1 November 2014

My husband and myself come to Venezuela every year and this hotel has become our home away from home. we live in California, USA and this hotel makes us feel like we never left the states. The rooms have the most comfortable beds and the views are just perfect. The staff working at this hotel are so kind and go...

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Helpful?
Thank Kirby L
Mariana D, Director de Relaciones con Clientes at Hesperia WTC Valencia, responded to this review
Google Translation

Estimado Huésped, Antes que nada, muchas gracias por dedicarnos parte de tiempo al compartir sus excelentes comentarios con otros viajeros....

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From bright, friendly parks to numerous universities, interesting museums, bustling shopping malls, a cathedral and the second largest bullring in the world, Valencia has it all; and no other hotel reflects the city's marriage of style and substance like The Hotel Hesperia World Trade Center. ... more   less 

Additional Information about Hesperia WTC Valencia

Address: Av. Salvador Feo la Cruz | Financial District, Valencia 2005, Venezuela
Region: Venezuela > Central Region > Valencia
Price Range: $103 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia WTC Valencia 4*
Number of rooms: 325
Reservation Options:
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Hotel Style:
#1 Business Hotel in Valencia
#1 Family Hotel in Valencia
#1 Luxury Hotel in Valencia
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia WTC Valencia staff and other travellers.
6 questions
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Questions? Get answers from Hesperia WTC Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a executive suite with country view... the best!”
  • Our room view :)
Rhona297, 20 Apr 2017 | Read review
“The suites are the best rooms”
mariamP663SK, 29 Mar 2017 | Read review
“swimming pool view”
cino2017, 27 Mar 2017 | Read review
“Higher floors have less A/C unit noise, Rooms on the 5th floor are prepared for Francisca Fuentes excellent way ;)”
wanasedumew, 2 Jan 2017 | Read review
“I will personally ask for the rooms with a view to the swimming pool”
788juliob, 6 Sep 2016 | Read review
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