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Venezuela Marriott Hotel Playa Grande

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Traveller (420)
Room & Suite (180)
Pool & Beach (80)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (826)
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Traveller rating
71
61
31
6
16
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LanguageEnglish
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71
61
31
6
16
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All reviewsclose to the airportgreat attitudebefore check in timenice optionnice poolfront desk staffground levelguest roomssimon bolivarmin driveocean viewplace to staylobby barlocal currencyamazing hotelpool area iscomfortable rooms
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1 - 5 of 185 reviews
Reviewed 22 June 2018 via mobile

I’m sorry but there is no “sugar coating” the reality of what goes on in Venezuela. This country is destroyed by a horrible dictatorship. If you’re a visitor, don’t let anyone “fool” you into thinking this hotel is great. To prove my point, I was...More

Thank Anonymous G
Response from Peter P, Supervisor de Eventos at Venezuela Marriott Hotel Playa GrandeResponded 24 June 2018

Dear Amy G , Early in the week this case was investigated by our Loss Prevention Manager. It was a Loss Prevention agent that was answering a requirement of a locked door, but he misunderstood the room number. When he got to the room he...More

Reviewed 28 May 2018 via mobile

The Venezuela Marriott hotel playa grande is one of the best hotels in Venezuela, not only the Marriott pull out such amazing hotel but the staff in general are very helpful there’s no room for a bad review here, they manage everything the way it...More

Thank Luis A
Response from Peter P, SUPERVISOR DE EVENTOS at Venezuela Marriott Hotel Playa GrandeResponded 29 May 2018

Dear Luis A, Thank you for staying with us. It is our pleasure to serve you. On behalf of the staff of the Marriott Venezuela Playa Grande thank you for your positive comments and for the recognition to our hosts. We will keep motivating and...More

Reviewed 27 May 2018 via mobile

The hotel is beautiful, the pool is amazing, the food good but when you get to the personal you have a big disappointment, we got an from the beginning it was the most rude attitude you can received from someone who “should” be taking care...More

1  Thank Danielakc
Response from Peter P, SUPERVISOR DE EVENTOS at Venezuela Marriott Hotel Playa GrandeResponded 28 May 2018

Dear Danielakc, Thank you for sharing your recent experience with us, your comments are important because they allow us to identify areas of opportunity in which we must work to improve our service. We regret very much the unpleasant situation that he lived and actions...More

Reviewed 27 May 2018

I am a regular of this hotel when traveling to Caracas, and they never disappoint me. From the moment you check in, until you leave, they do their best to make a great experience. Last time, I proposed to my wife, and the Customer Relations...More

Thank Ricardo N
Response from Peter P, SUPERVISOR DE EVENTOS at Venezuela Marriott Hotel Playa GrandeResponded 28 May 2018

Dear Ricardo N, We are happy that your experience was pleasant, the services we offer at Marriott Playa Grande Venezuela are dedicated to the full satisfaction of the guest and your response encourages us to continue making pleasant experiences. Definitely one of the elements that...More

Reviewed 25 April 2018

Beautiful views, clean rooms, careful and smart staff. The restaurant is great and the pool is clean. They offer external taxi services, but they are quite expensive and disrespectful. There is no direct access to the beach.More

Thank Carlos C
Response from Peter P, SUPERVISOR DE EVENTOS at Venezuela Marriott Hotel Playa GrandeResponded 29 May 2018

Dear Carlos C, First of all, we have felt comfortable that you enjoy the facilities as well as the service of Venezuela Marriott Playa Grande. Our goal is to offer a level of care that exceeds your expectations and that is adapted to the cordiality...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$152 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (420)
Room & Suite (180)
Pool & Beach (80)
Dining (72)
Amenities (23)
Family and Play Areas (17)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
RossWJordan
23 March 2018|
AnswerShow all 3 answers
Response from Peter P | Property representative |
All consumption must be paid with local currency if it is in cash, now if it is with an international card every hotel in the country must be governed by the rules established by the national government and the amount per... More
0
Votes
Google Translation
Theodore M
20 September 2017|
AnswerShow all 4 answers
Response from PNMG | Reviewed this property |
As you probably know , the political situation in Venezuela is bad . So it's better that you don't go and wait for better days .
0
Votes
Christoph L
2 September 2016|
AnswerShow all 4 answers
Response from Roberto M | Property representative |
Dear Christoph Thank you for your preference. Regarding your questions, Yes, we can arrange and provide to you a private pick up service and drop of to the International Airport. You can also use your credit card for... More
0
Votes
Room Tips
"Front rooms have better view"
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"The spa is really really good."
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"Ask for a room to view the see when reserving"
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"patio with ocean view"
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