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We had driven from Savanna Ga. and were exhausted so wanted to stay at a best western because we always have good luck with them, Well not this time! We went in and the front desk was not a very welcoming place, but we got...More
The hotel was clean and the staff are very nice. The breakfast area was clean and the food was great. There was a lot of selections to choose from. The rooms are very clean and big and roomy. The bathroom was clean. The bed was...More
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Response from Pamela G, General Manager at Best Western Plus Jonesboro Inn & SuitesResponded 22 January 2018
Thank you for your feedback. I am glad you enjoyed your stay.
Not a great stay at BWPlus-Jonesboro. TV didn't work. Bathroom and carpet not clean. One of the elevators didn't work. Somebody said it had been out of service for over 2 years. Rooms are very compact. Bed was comfortable, though, and breakfast was fine. Workers...More
Response from Pamela G, General Manager at Best Western Plus Jonesboro Inn & SuitesResponded 24 May 2018
I do apologize about the issues you experience. We are striving to do better and get these issues addressed,.
When you walk in you are hit with the smell of cleaning chemicals right away which should be a sign. The staff at the front desk barely cracked a smile or had any facial expression and it seemed like I was bothering them. (For what...More
Thank Steve M
Response from Pamela G, General Manager at Best Western Plus Jonesboro Inn & SuitesResponded 23 May 2018
I do apologize about the issues you experienced. I am sorry you had to hear anything about what was going on with the staff. It is not their place to be talking to the guest about it at all. I am sorry, For the other...More
I am a professional white collar business traveler who uses hotels on average of 40+ weeks a year. I travel big city and small towns throughout the US. I know hotels and what standards are expected and should be delivered at every value level. So...More
Thank Brian K
Response from Pamela G, General Manager at Best Western Plus Jonesboro Inn & SuitesResponded 18 May 2018
I do apologize for the issues you experienced. We are striving tot be better and do better. We are currently working on some of the issues you experienced. Again I do apologize.
Located off Highway 63 in the only metropolitan area in Northeast Arkansas, the Best Western Plus® Jonesboro Inn & Suites is close to attractions, local corporations, and places to eat and shop. A restful ...Moreretreat awaits you at this new Jonesboro hotel. Feel right at home in the clean, spacious rooms at this Best Western Plus® Jonesboro Inn & Suites. All rooms offer free Wi-Fi, a coffee maker, a refrigerator, satellite television and much more. Be sure to take advantage of the complimentary full breakfast each morning. If you're traveling on business, you're ensured a productive work trip when staying at this hotel located 70 miles from the Memphis International Airport and only minutes away from all major industry plants. Nestled in the heart of Arkansas’s fast growing city, this Jonesboro hotel is less a mile from dozens of local and franchised restaurants. Whatever your culinary craving, you're sure to find something delicious. After a long day of work, you won't be able to help but feel completely rejuvenated while lounging or splashing around in our outdoor pool. More thoughtful amenities including a 24-hour exercise facility, onsite lounge, guest laundry, 24-hour business center, and free parking can be found at this 100% smoke-free Jonesboro hotel. Need a private place for you and your colleagues to get some work done? We also offer meeting facilities. With the friendly staff and convenient amenities, you'll feel welcome at this Jonesboro hotel. We hope to see you soon! Less
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