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Golden Tulip Kumasi City

Jumia TravelUS$157*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Golden Tulip Kumasi City
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229 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Utrecht
Reviewed 4 days ago NEW

I spend three nights here for business. My local colleagues put me in what they thought is the best hotel in Kumasi. Driving into the grounds I had high expectations. These disappeared quickly on check in. When I asked why I could bet a better price from Agoda then the corporate rate (I showed them the price on the app,...

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Helpful?
Thank Geerlings
Reviewed 2 weeks ago via mobile

Overall, a mediocre hotel in Kumasi. The staff are all polite and helpful. The hotel is very large with a nice pool, and both indoor and outdoor bar areas. The restaurant serves a decent dinner (good plantain with peanuts to start, nice burger for main). Breakfast has a good selection of food and the quality was fine - not outstanding....

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Helpful?
Thank Matthew K
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for informing us about your unpleasant experience during your stay in our hotel. Our guest experience contributes to the continuous improvement of our customer service. Our goal is to deliver full satisfaction to our guests' expectations and we sincerely apologize for the unpleasant experience and any associated discomfort that it might have caused. The concerned departments...

Reviewed 2 weeks ago via mobile

Booked my stay in the internet. They acknowledged me as soon as I mentioned my name. This was very good and they upgraded my room. The service at the hotel was every good. Provided all I needed for a good stay. Their food was good.

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Helpful?
Thank Isaac O
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Isaac, Thank you for taking the time to share your feedback on TripAdvisor. It is refreshing to know that we satisfied all your needs during your stay. We really appreciate your positive comments. At the Golden Tulip Kumasi city, we are always committed to providing you with the best services and our guest satisfaction is our number one priority....

Johannesburg, South Africa
Reviewed 2 weeks ago

I think I possible am the biggest critic of this hotel I however think I am slowly changing my mind. What a change!!! I have not been here for a while but the place is really changing - for the better. The service level has improved 100% and I had the buffet tonight - what a change. Tasty dishes, good...

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Helpful?
Thank Fstate
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for sharing your comments with us. We really appreciate the feedback and are extremely happy to know that you have noticed an improvement in our service delivery. At the Golden Tulip Kumasi city we are always committed to providing you with the best services and we look forward to serving much better you in the years...

Copenhagen, Denmark
Reviewed 2 weeks ago

A very nice hotel and properbly the best hotel in town a bit of a taxi ride to the marked but not sure that is a problem. But like anything else in Ghana it is overpriced. Rooms are up to standart ( 3-4 star) and so are the restaurant (breakfast) and the pool area. The hotel staff are very friendly...

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Helpful?
Thank Tannemor
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review your stay with us , we really appreciate your feedback to the hotel. We are glad to know that you enjoyed your stay with us and that our staff were of immense help to you. It is our philosophy to ensure that we provide our guests with the highest standards of...

Uk
Reviewed 3 weeks ago via mobile

Though I visit Kumasi monthly I had given up staying here and decided to try once again. Nothing has changed - wi-if is marginally better in the lounge but does not work in my room 1604 even though the router is right outside the room. Once again there was no hot water when I got up 05.00 this morning. The...

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Helpful?
Thank Kevin C
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Mr. Cain, Thank you for your feedback to the hotel on your unpleasant experience. We sincerely apologize for the unsatisfactory service and any associated discomfort that it might have caused. We appreciate the issues raised and are working on them to ensure that our Guest are always satisfied. Please do not hesitate to contact our GM, should you need...

London, United Kingdom
Reviewed 3 weeks ago via mobile

In my entire time in Ghana and visiting & staying at different hotels. This is my only *5 rating. Only because I believe Golden Tulip Kumasi have a good balance of good customer service, very nice hotel, relevant hotel design, ambiance and good food selection. I was initially informed about their bad chief and how the food selection was not...

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Helpful?
Thank ManfredLdn
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, First of all, I would like to thank you for having taken the time to share your impression with us. We are extremely happy that you enjoyed your stay with us and want to thank you for this flawless comment about your stay at the Golden Tulip Kumasi City Hotel on Trip Advisor!. We are glad to hear...

Switzerland
Reviewed 3 weeks ago

A nice hotel...but if you're familiar with the Golden Tulip in Accra, don't expect similar service or amenities at this hotel. Staff are nice. Note that in mid-April the gym and the business center were both under repair/being renovated (and therefore not open). The manager at the front desk said they'd be open "soon" (but gave no date).

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Thank Eric B
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Eric, Thank you for taking time to share your comments with us. Please accept our apology for the unsatisfactory service during your stay. We appreciate the feedback and can assure you that measures will be put in place to improve our service delivery. The renovation works would be completed by the 31st of May, 2017. The team and i...

Accra, Ghana
Reviewed 3 weeks ago via mobile

We stayed at the hotel a few times, it is one of the better hotels in Kumasi, but they have a long way to go. Check-in can take more than an hour, this happened more than once to us(rooms not ready). Front desk staff are great though. Meals are not great and don't expect coffee at breakfast unless you help...

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Helpful?
Thank DorianZZ
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Dorian, Thank you for taking time to share your comments with us. Please accept our apology for the unpleasant experience you faced with the service delivery and any associate discomfort that it might have caused. We appreciate the magnitude of the situation as reported and can assure you that measures will be put in place to ensure that these...

Reviewed 3 weeks ago via mobile

Would like to thank Mr. Jonathan for his exceptional service, encountered a problem upon arrival he was prompt to resolve it! Very attentive and considerate to each of his guests' needs...also would like to thank Owusu for this friendly service and lastly Abdul in room service for always delivering the food in a professional friendly manner! Thank you Golden Tulip!...

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Helpful?
Thank Backri H
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Backhri, Thank you for taking time to review your stay with us , we really appreciate your feedback to the hotel. It is our philosophy to ensure that we provide our guests with the highest standards of service at all times. We look forward to the pleasure of welcoming you again to the Golden Tulip Kumasi City in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: $261 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
5 questions
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
balehn, 3 Feb 2017 | Read review
“best block is the main storey.”
delalid2015, 23 Jan 2017 | Read review
“Rooms cover many different areas”
njeri, 28 Dec 2016 | Read review
“Always go for rooms on the 3rd floor up!”
The_Oj1, 6 Dec 2016 | Read review
“Avoid this place if you can!”
jacek553, 22 Nov 2016 | Read review
5 of 5
Jumia Travel
US$157* /night
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HotelQuicklyUS$219
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*Disclaimer
Prices are for 1 room, 2 adults
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