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Golden Tulip Kumasi City

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Golden Tulip Kumasi City
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211 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Accra, Ghana
Reviewed 3 weeks ago

As usual the best Hotel in Kumasi. It's always my pleasure be guest at Golden Tulip Kumasi. Excellent service, excellent food and drinks, especially for breakfast. I give you the best rate fo everything as highlighted below because Am going to choose you for all my visit in Kumasi or Accra. Thank you for your high quality services.

Review collected in partnership with Golden Tulip Hotels
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Helpful?
Thank enricocasari
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on Air Condition. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Busia
Reviewed 3 weeks ago

Golden Tulip appear to maintain the same services and ambiance for a long time, that is a bit worrying. For the amount spent per night could improve on the rooms a bit. Add some homeliness to the rooms at least.

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Helpful?
Thank Cta P
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comment on our service and would like to assure you that alot of changes have been improvised in our service delivery. Thank you Gabriel Owusu (Guest Services Manager)

Reviewed 4 weeks ago via mobile

Very unimpressive hotel which self-describes as a luxurious "first class business hotel" and charges prices to match. Pros: friendly staff; pool area is lovely; food is not bad. Cons: the rooms; the weird smell in the hallways; the non-existent wifi; the inefficiency of checkin; drink prices. To paint a picture of what your experience might be like, should you stay...

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Helpful?
Thank ladyjayne11
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comments on the defects realised during your stay. Management is looking into it and i assure you that measures have been put in place to ensure our guest stays are pleasant. Thank you Gabriel Owusu (Guest Services Manager)

Reviewed 5 weeks ago

The past week has been very busy at the Golden Tulip Hotel in Kumasi. I wasn't surprised at all at the number of guests in and out of the hotel. Of course, the burial of Asantehene's mom stretched the staff and resources of the hotel to the core.Again, the team at the hotel led by Gabby did not disappoint at...

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Helpful?
Thank delali d
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments. We are committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

London, United Kingdom
Reviewed 11 January 2017

i did not stay at the hotel but spent the whole of Christmas day there with my wife and her two sisters. drinks and food a bit expensive but enjoyed my day till I went out side for a smoke.there was a big father Christmas by the main door the kids loved getting there photo taken beside him encluding my...

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Helpful?
Thank ankers169
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review our service. All details in your review have been taken up seriously for redress by management. Gabriel Owusu (Guest Services Manager)

Queens, New York
Reviewed 10 January 2017

Stayed here for 2 nights with classmates as part of our doctoral studies program. While the hotel was a welcome relief from the meager dorm setting at the Ghana Institute of Public Administration where we were based, the internet service alone drove me bananas. You have to get a different passcode for each of your devices AND it kicks you...

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Helpful?
Thank DeltaRev
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback the hotel, we really appreciate your comments on our Internet service. Our bandwidth has been increased to enhance our connectivity. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Reviewed 10 January 2017

The Golden Tulip in Kumasi is nice and clean and the rooms are pretty modern. The carpet in the rooms are so soft and comfortable to walk on. The only thing I would change are the beds. The beds are really hard to the point you can almost feel the box springs. Other than the bedding I love everything else...

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Helpful?
Thank TravelistaGoddess
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on our beds. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Charlottesville, Virginia
Reviewed 7 January 2017

I was worried about the beds since there was a complaint about it on Trip Advisor...wrote the hotel ahead of time and they said not to worry if it was too hard to contact them and they would deal with it...it wasn't awful but less soft than I like ...I called the desk and almost immediately a foam mattress topper...

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Helpful?
Thank Jane19482015
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comments on our beds (Mattress). The hotel is committed to providing you with the best service and products and we look forward to serving you better. Thank you Gabriel Owusu (Guest Services Manager)

Corona, California
Reviewed 29 December 2016

A larger hotel with rooms covering many areas around the property. The hotel is nice, but I did not find housekeeping staff not very good or responsive. Each night/day we had one towel, and two guests in the room. It took quite a while to get another towel. I sat on the floor to plug the computer in, in a...

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Helpful?
Thank njeri
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comment on housekeeping's responsiveness. And i would like to assure you that measures have been p improve the general response to guest needs. Thank you Gabriel Owusu (Guest Services Manager)

Chicago, Illinois, United States
Reviewed 20 December 2016

I had booked 2 deluxe rooms facing the pool with balcony and we stayed for 7 days. The room was very comfortable, the AC was working perfectly and all of our needs were met. I thank the staff and the manager Gabriel! We had an excellent stay!

Review collected in partnership with Golden Tulip Hotels
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Helpful?
Thank Yasmeen A
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on Air Condition. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: $226 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
 of 5 bubbles balehn, 3 Feb 2017 | Read review
“best block is the main storey.”
 of 5 bubbles delalid2015, 23 Jan 2017 | Read review
“Rooms cover many different areas”
 of 5 bubbles njeri, 28 Dec 2016 | Read review
“Always go for rooms on the 3rd floor up!”
 of 5 bubbles The_Oj1, 6 Dec 2016 | Read review
“Avoid this place if you can!”
 of 5 bubbles jacek553, 22 Nov 2016 | Read review
5 of 5