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This place need total renovation. I was there with family and we ate lunch. Interesting,our server didn’t return out change back. We waited and later looked for him but he was no where to be seen. I’m Pissed!
The hotel need to be tidy up on the roof , waiters are fast in taking service , rooms are ok
but need sanding.we liked the swimming pool.the laundry service is good, also the front desk staff are welcoming.
The food was served with an insect and the waiter did not care. The service was terrible and the plantation tour was a waste of money (lasted 15 mins and only showed an unused lot). The hotel is so deteriorated.
What a disappointment!!!...Hotel with a huge potential ..A colonial relic ...Amazing location and property size ..but what a pathetic state this Hotel infrastructure is in.....I stayed in a so called superior room....and had to leave the next morning as quickly as possible...it was really SAD.......More
Excellent lunch. Lovely places to relax. For guests, there is a pool, tennis courts (need modernised), volleyball. You can book a tour of the tea plantations and tea factory which is very interesting.
The inside desperately needs modernised. The hotel works on "Kenya time", ie...More
Response from hilarymunro | Reviewed this property |
I don't know the cost of afternoon tea because I was staying there and we made our own. The dinner is a set menu, hors d'heurve, first course, choice of second course (fish or beef) desert, tea or coffee. The cost was... More
I don't know the cost of afternoon tea because I was staying there and we made our own. The dinner is a set menu, hors d'heurve, first course, choice of second course (fish or beef) desert, tea or coffee. The cost was reasonable, around KSH 3000 for us both.