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Wilderness Safaris Bisate Lodge

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Traveller (23)
Room & Suite (16)
Dining (9)
Ratings and reviews
  • Excellent96%
  • Very good4%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
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What's included
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Laundry Service
5 Star Hotel
Bisate Lodge is located in the natural amphitheatre of an eroded volcanic cone – the word bisate means ‘pieces’ in Kinyarwanda, describing how the cone was once whole but worn away by natural erosion. The area has dramatic views of the peaks of the volcanoes Bisoke, Karisimbi and Mikeno...
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Location and contact
Volcanoes National Park | Volcanoes National Park, Ruhengeri, Rwanda
45.7 km to Goma Airport
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Reviews (22)
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1 - 5 of 21 reviews
Reviewed 1 week ago via mobile

Bisate is absolutely incredible. Difficult to say much more. Fantastic staff, thanks very much Hadley and Jomi the lodge managers, Benjamin, Clement, Elie and so many more who made this great. Service levels were excellent, great food, very good standard wine list. Recommend going for...More

Thank Jaco V
Response from WildernessSafaris, Public Relations Manager at Wilderness Safaris Bisate LodgeResponded 5 days ago

Dear Jaco, Bisate is located in the natural amphitheatre of an eroded volcanic cone, with dramatic views of the peaks of the Bisoke and Karisimbi volcanoes rearing up through the Afro-alpine forests of nearby Volcanoes National Park; tracking and meeting one of the several gorilla...More

Reviewed 4 weeks ago

A magisterial example of what can be achieved at the top end of socially and environmentally conscious tourism. From the warmth of the "instant-family" staff, unique architecture, and inventive food experiences, to the thoughtful and luxurious surrounds - every moment of the stay is memorable....More

Thank jonathan_hendey
Response from WildernessSafaris, Public Relations Manager at Wilderness Safaris Bisate LodgeResponded 4 weeks ago

Dear jonathan_hendey, Thank you for your beautiful review, we are delighted to see how much you enjoyed your stay with us and glad it was a life changing journey for you. Wilderness Safaris has formed a partnership with the surrounding community which includes the purchase...More

Reviewed 23 May 2018

I cannot say enough positive things about Bisate and her staff... Everyone was polite, kind, knowledgeable, and professional. It was incredible how genuinely happy the staff at the hotel were to assist each guest. After an incident in town cutoff water to our room, the...More

Thank RobbyRiggs17
Response from WildernessSafaris, Public Relations Manager at Wilderness Safaris Bisate LodgeResponded 25 May 2018

Dear RobbyRiggs17, Thank you for your wonderful review and high praises. We are thrilled to see how much you enjoyed your stay with us and look forward to welcoming you both back very soon. Our bar tending staff have been carefully crafting unique Bisate cocktails...More

Reviewed 20 April 2018

Stayed for two nights doing a gorilla trekking at this amazing place. Very, very special architecture with large and very private rooms overlooking the volcanos. Tremendously cozy. Very friendly management and staff, excellent food and top service gave us a special and warm feeling. "Home...More

1  Thank Stabek
Response from WildernessSafaris, Public Relations Manager at Wilderness Safaris Bisate LodgeResponded 24 April 2018

Thank you Stabek for your beautiful review, we are thrilled to see how much you enjoyed your life changing journey with us. Bisate Lodge is the best place for a memorable and informed gorilla experience while staying in the most innovative, responsible, visionary and luxurious...More

Reviewed 17 April 2018

I spent three nights here just recently and enjoyed the stay. Upon arrival the staff greet you with singing a really lovely way to arrive. I have done much travel in Africa and this is always a very nice greeting. There were only a couple...More

Thank Grant T
Response from WildernessSafaris, Public Relations Manager at Wilderness Safaris Bisate LodgeResponded 18 April 2018

Dear Grant, Thank you for your beautiful review, we are glad to see how much you enjoyed your stay with us and we will be sure to pass on your kind regards to all the staff at the lodge. We are sorry to hear there...More

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About
Description
Bisate Lodge is located in the natural amphitheatre of an eroded volcanic cone – the word bisate means ‘pieces’ in Kinyarwanda, describing how the cone was once whole but worn away by natural erosion. The area ...More has dramatic views of the peaks of the volcanoes Bisoke, Karisimbi and Mikeno rearing up through the Afro-alpine forests of nearby Volcanoes National Park. Six sumptuous en-suite rooms maximise comfort, warmth and views while retaining environmental principles and reflecting the culture of surrounding rural Rwanda. Bisate is within easy driving distance of Park Headquarters, from where gorilla treks depart daily. Its vision of reforestation and rehabilitation means that each guest is invited to participate in our biodiversity conservation efforts, as well as engage and meet the local community – in addition to learning about and making a far-reaching positive impact on an iconic Critically Endangered species: the mountain gorilla. Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast Available
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (23)
Room & Suite (16)
Dining (9)
Questions & Answers
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cmwt09
3 June 2018|
AnswerShow all 6 answers
Response from Ubiquitous111 | Reviewed this property |
It‘s all quite casual, shirt and slacks will do
2
Votes
Thatcher M
29 March 2018|
AnswerShow all 2 answers
Response from WildernessSafaris | Property representative |
Dear Thatcher, Thank you for contacting us, however we unfortunately have an age limit at the lodge of no children under the age of 15. This is due to National Park regulations of no children under 15 being able to go... More
0
Votes
Christine K
2 February 2018|
AnswerShow all 2 answers
Response from WildernessSafaris | Property representative |
Hello Christine, Thank you for your question - obviously the first thing would be to confirm with your Doctor that this would be ok for you. It is not only that the walks can be strenuous but also the altitude of the camp... More
0
Votes
Room Tips
"The higher the room, the longer the walk, but the better the view! All rooms are extremely private and quiet."
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"If you are fit - the higest rooms with the best volcano view"
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"Go for the higher lodges - much better views"
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"Take the walk into the village, and bring a wool sweater and jacket for the evening, and be careful about..."
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