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We made a pre-paid reservation two months before our trip for four rooms and when we arrived the manager Chantal claimed they had lost our reservation but that they couldn't refund us as the money was already in the bank... When I went to slightly...More
I stayed here with a large group the night before we went on a gorilla trek. I found the hotel very comfortable--the beds, linens, and towels were far superior to other hotels in Kigali. My room overlooked the pool and beautiful landscaped courtyard, and was...More
We came home from Rwanda last week after two weekend there - the last week in Musanze in this hotel, where we were very happy.
We had a ground floor room with balcony, looking over the pool, and it was clean, comfortable and quiet.
Clean rooms, safe environment, friendly staff. That's where it ends, here. There is a bar and a restaurant....both dead. Espresso at the bar takes 20 minutes, to get change another ten. TV and half the lights in my room did not work. Which is ok,...More
We drove here from Hima in Uganda - it was around a 6 hr drive, but worth it. The views were amazing!
For food I ordered the chicken every time and the portion was large and nicely done.
I ran through town in the morning...More
Response from Annabel U, Public Relations Manager at Gorillas Volcanoes HotelResponded 20 May 2016
We thank you for choosing to stay at Gorillas Volcanoes Hotel. We appreciate your positive feedback which will go along way in helping other travelers choose a hotel in this area.
We shall be delighted to host you again with your family.
US$90 - US$110 (Based on Average Rates for a Standard Room)
Number of rooms
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