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27/08/2017 28/08/2017
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    Ngorongoro Serena Safari Lodge

    Ngorongoro Crater, Ngorongoro Conservation Area, Tanzania
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    27/08/2017 28/08/2017
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    Traveller (1033)
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    Overview
    • Excellent50%
    • Very good35%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “room balcony” (14 reviews)
    “bar area” (51 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Spa
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Reviews (1,163)
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    1 - 5 of 945 reviews

    Reviewed 2 days ago

    Number one attraction of the Serena Safari Lodge is the views of the crater: it is absolutely amazing and unbelievable. It is also extremely convenient to the crater game drive as well. Hotel (yes, it is a hotel) is very luxurious, capable and willing to...More

    1  Thank JaWestPalmBeach
    Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded yesterday

    Dear Valuable Guest, Thank you for staying with us and for taking your precious time to write a wonderful review. Much appreciate for sharing with us your stay experience, we have taken note on the drinks service and will immediately work on that - Thank...More

    Reviewed 4 days ago via mobile

    Stayed at the Serena property in serengeti and ngorongoro! They are just fabulous! I was really surprised to the standards of service in Tanzania. The rooms are brilliant! Very spacious, incredibly clean. Equipped with everything from toiletries to a safe to bathrobes. The restaurant is...More

    1  Thank puchki2208
    Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded yesterday

    Dear Valuable Guest, Thank you for a wonderful review, and for staying with us. The whole team is delighted to know that you had lovely time during your stay with us. Many thanks for sharing your experiences with us we are most grateful. We look...More

    Reviewed 4 days ago

    We stay there for one night 2 adults and 3 children We got 2 rooms with connecting doors as ordered The rooms are a little bit small specially for 3 children There is WIFI all over the hotel including rooms The view of the crater...More

    1  Thank DK5179
    Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded yesterday

    Dear Valuable Guest, Many thanks for the review. We sincerely appreciate for sharing your experiences with us, we have taken note on the breakfast offer, thank you for pointing that out. Hoping that you will give us another opportunity to be at your service in...More

    Reviewed 6 days ago

    My wife, daughters (8, 13) and I stayed here two nights. We found our room was beautiful, the view spectacular and the staff was great. I should make note that the shower here was amazing, hot with lots of water pressure. I know it sounds...More

    Thank Rob S
    Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded yesterday

    Dear Valuable Guest, Thank you so much for staying with us, and great appreciation for time taken to write this review. The team is delighted to know that you had a lovely time during your stay at the Ngorongoro Serena lodge. Thank you for recommending...More

    Reviewed 6 days ago

    Stayed at this hotel for 2 nights in July 2017 on a family vacation (2 adults and 2 teenagers). Conveniently located on the rim of Ngorongoro crater. Had excellent view of crater from our balcony. Food was great with buffet breakfast, dinner. We took boxed...More

    1  Thank jaykeya
    Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded yesterday

    Dear Valuable Guest, Thank you for the amazing review. It was a great pleasure to have you here with us, and it is great to note that you had an excellent stay. We look forward to your next visit at Ngorongoro Serena. Most welcome! Sincerely,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Internet
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Laundry Service
    • Room Service
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$417 - US$825 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 74
    • Reservation Options
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    • Location
    • Tanzania >
    • Arusha Region >
    • Ngorongoro Conservation Area
    • Also Known As
    • Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
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    Traveller (1033)
    Room & Suite (319)
    Dining (89)
    Pool & Beach (5)
    Hotel & Grounds (610)
    Bathroom (29)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    136.31 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    dentdoctraveler
    9 August 2017|
    AnswerShow all 3 answers
    Response from Kilimanjarobrothers | Reviewed this property |
    Its about 15 to 20 minutes from the gate and while driving towards the hotel you have good views of the ngorongoro area.
    0
    Votes
    Tigre0313
    28 July 2017|
    AnswerShow all 2 answers
    Response from John747_12 | Reviewed this property |
    This lodge is on the Ngorongoro Crater rim. The wildlife here are resident and do not migrate. For the migration you need to go to Serengeti. The saferi company that you choose can advise the best location for the migration... More
    1
    Vote
    Cayt T
    23 July 2017|
    AnswerShow all 2 answers
    Response from Kilimanjarobrothers | Reviewed this property |
    There is no mosquitoes repellant plug-ins in the room since there are no mosquitoes at all at the area. It is cold enough at this area as it is not far from the crater and normally mosquitoes don’t live in cold areas. There... More
    1
    Vote
    Room Tips
    "Upper floors are quiter. On lower floors, wild buffaloes, or elephants can come close to the balcony."
    Read review
    "try to get a room with a balcony not on the bottom floor for a better view"
    Read review
    "I think all rooms have view of the crater valley below"
    Read review
    "Rooms are at different levels and the hotel may not be comfortable for those using wheel chairs or not..."
    Read review
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