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Grand Gardenia

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461 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Reviewed 23 July 2014

Over all the stay was good & pleasant comparing with other hotels in Trichy Positive Side: Breakfast was really good, room & service was good Negative Side: AC flow was very bad in the room provided to us & even after complaining also its not improved Bed was not comfortable Reception staffs were not helpful

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Helpful?
Thank Sivaraj1986
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia, Trichy!! Thank you posting your feedback on Trip advisor. At the outset, please accept my sincere apologies for the inconvenience caused to you with regards to the services encountered by you during your stay with us. Your feedback is most valuable to us which helps u to improve our services. I have shared your...

Bengaluru, India
Reviewed 4 July 2014 via mobile

Pro's: 1) Clean rooms, cosy interior, super clean toilets. Overall rooms were excellent. 2) Room service was good. Can improve a little. House keeping was very good. 3) Complementary Buffet breakfast was excellent. 4) Food served at Kannapa restaurant was very good. Was crowded all the time. Con's: 1) Less covered parking. Only about 10 or 12 cars I guess....

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Helpful?
1Thank Maarshal
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Kuala Lumpur
Reviewed 3 July 2014

Grand Gardenia is close to the airport .Good property.Excellent service with all amenities in perfect condition.The food from Kannappa restaurant is mouth watering and tastes unique.The rooms are spacious and comfortable. Well maintained and clean.short stay but worth of money and time.We plan to stay again in grand gardenia,.. .

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Helpful?
2Thank Savannah R
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Singapore, Singapore
Reviewed 1 July 2014

Grand Gardenia is close to the airport and reachable from rock fort and Sri rangam. Excellent service with all amenities in perfect condition. The food from Kannappa restaurant is mouth watering and tastes unique. Buffet is served on their roof top Golden palm restaurant with a beautiful view of the city. The staff were very prompt, friendly and smiling all...

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Helpful?
1Thank Priya247
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Reviewed 29 June 2014

short stay but worth of money and time. right location by the highway in between chennai and kanyakumari. Breakfast was nice and friendly staff. Room service was good and fast.Close to Tiruchy airport which make the trip back to airport less than 15 minutes

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Helpful?
1Thank Karthikeyan S
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Reviewed 17 June 2014 via mobile

Good property, but extremely poor service. Sleepy heads manning reception. We reached the hotel and waited 10 minutes for someone to come to the reception and check us in. Rude people at reception, while checking us out. Not the best place to stay, if you want good service.

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Helpful?
Thank Avinash Venkat
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest Thank you for taking the time to write your comment on Trip Advisor. I was obviously sorry to read about your disappointing experience at your recent stay with us I am sure that my team and I will provide you with a much more positive impression and that you will have a wonderful and memorable stay with us....

Seremban
Reviewed 31 May 2014

Great location and close to highway when arriving from the South. Hotel reception is located next to a famous restaurant, so the customers spill over into the hotel lobby. This made it a little uncomfortable during check in and luggage transfer to the rooms. Otheriwse no complains about check in process. Rooms were of very high standards. As we checked...

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Helpful?
2Thank chelvijay
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, We are thrilled to see your positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy “ Redefining Hospitality!” . We hope to see you soon when your travels bring you...

Chennai
Reviewed 29 May 2014

The rooms are spacious and comfortable. Well maintained and clean. he size of the TV in the room could be bigger, appropriate to the size of the room. The hotel is situated just off the Chennai- Madurai- Kanyakumari highway at the exit for Trichy. Suits all those travelers going beyond Trichy , planning to take a break in Trichy. The...

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Helpful?
2Thank Raghuraman C
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Reviewer, Thank you for sharing your feedback regarding your stay at Grand Gardenia, Tiruchirappalli via TripAdvisor. We are happy to know that your stay with us was at par with your expectations and that you were happy with the facilities and services provided to you. It is really great to receive a 4 star rating on this forum and...

Madurai, India
Reviewed 19 May 2014

The Food was awesome and only is the service problem. We Travelled from Madurai and visited the hotel on 19.05.2014 for a hungerfull dinner but it was fully stacked with people and no place to sit. We were not even cared by any of your Guest Relation officer there. Only giving execuses we ll arrange as soon sir. Last time...

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Helpful?
2Thank rajeshramacha
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Jaipur, India
Reviewed 17 May 2014

The rooms are comfortable. The food is nice. Service is good. The breakfast buffet was excellent. The prices are also reasonable. Absolutely no issues faced. However there is not much to do in the hotel itself or in the surrounding area.

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Helpful?
1Thank KARAN A
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Reviewer, Thank you for sharing your feedback regarding your stay at Grand Gardenia, Tiruchirappalli via TripAdvisor. We are happy to know that your stay with us was at par with your expectations and that you were happy with the facilities and services provided to you. It is really great to receive a 4 star rating on this forum and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will find all of the finest amenities in each of the 38 rooms in this popular 3-star hotel. Guests will find television, desk, television LCD/plasma screen, air conditioning waiting in each room. In addition, this property in Trichy has restaurant, executive floor, room service, 24hr room service. Guests seeking exercise or leisure will be pleased to find sauna, steam room at the hotel. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. ... more   less 

Additional Information about Grand Gardenia

Address: 22 - 25 Mannarpuram Junction, Tiruchirappalli 620020, India
Region: India > Tamil Nadu > Tiruchirappalli
Price Range: $55 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Gardenia 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Grand Gardenia India/Tiruchirappalli, Tamil Nadu
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Questions & Answers

Here's what travellers have asked, with answers from Grand Gardenia staff and other travellers.
7 questions
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2 months ago
Chennai (Madras), India
7 months ago
Ipoh, Malaysia
over a year ago

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Questions? Get answers from Grand Gardenia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take rooms that are right up front that face the highway. Do not expect great views from any of the rooms.”
 of 5 bubbles thirdmainroad, 18 Jan 2017 | Read review
“Clean and good”
 of 5 bubbles Tripadvier, 15 Nov 2016 | Read review
“Request a room high up to lessen the noise of the location. ”
 of 5 bubbles gerardc906, 18 Oct 2016 | Read review
“Room was clean, standard with clean toilet.”
 of 5 bubbles Ponniveerappan, 29 Sep 2016 | Read review
“Book a stay here and you will never regret.”
 of 5 bubbles 557rjb, 16 Sep 2016 | Read review
5 of 5