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Aston Balikpapan Hotel & Residence

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Aston Balikpapan Hotel & Residence
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522 Reviews from our TripAdvisor Community

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Showing 299: English reviews
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Jakarta, Indonesia
Reviewed 3 days ago NEW

Chose this hotel for a quick transit during my business trip. Aston is located in Balikpapan downtown, right in front of the Makassar Strait. We booked a twin room, but somehow they gave us a two-room apartment with a very spacious bedroom. Despite the unimpressive view from my room, I really love the room. The breakfast has various option and...

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Helpful?
Thank Rizki P
Reviewed 1 week ago via mobile

Good location and sea view, but -unfortunately low respons on broken AC and the food taste really need improvement. I experienced very low respons when I found that AC in my room was broken. I had to call front office and house keeping several times. Not just the way to handle complaint, the quality of food is poor. Taste is...

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Thank Budi A
Denpasar, Indonesia
Reviewed 2 weeks ago

Good room square. Good location close to the downtown. Beautiful view from room, restaurant, lobby, swimming pool. 24 hrs massage service, so convenient. Need improvement on modernism in room details.

Review collected in partnership with this hotel
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Thank RaraDita
Jakarta Selatan
Reviewed 2 weeks ago

Nice and Clean. Friendly Staff. Very Dull Pub. I chose the "Non-Smoking Room" but there was smoke smell inside the room for the entire night. One of the table lamp was "ON", but there was no stich to switch it OFF. Bathroom is quite average.

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Thank JoshiKV
Melbourme
Reviewed 2 weeks ago

My room was non smoking but smelt of smoke. Get a non smoker to check smell of non smoking rooms after cleaning for next guest!! Took 1 hr to find new room!!!.(that was fine). Room 1907 shower floods, levels wrong, blindsBrok

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Thank X6801UNstephenf
Jakbar
Reviewed 2 weeks ago

My experience in Aston balikpapan was quite excellent. The check in process took no longer than 5 minutes. I stayed in studio type room with sofa, kitchen appliances. The beach view outside my window room was excellent. Room services in this hotel quite good - fast response. The room was clean and fresh air. One thing which is not good...

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Thank shirleypermata
Balikpapan
Reviewed 3 weeks ago

Love this hotel because the large room, great view to the sea, cheap prize. I love the swimming pool that have view to the sea. Spent the weekend with friends at this hotel and it just made us even closer. Thank you to aston!

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Thank Raini A
Jakarta
Reviewed 3 weeks ago

Good facilities, good view, good location which is near to everywhere, good breakfast and feel satisfied with the whole package that iver from the hotels. Friendly hotel srevice and absolutely will recommend to others

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Thank sariw924
Salt Lake City, Utah
Reviewed 9 February 2017

Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many...

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Thank MBartonUSA
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear MBartonUSA, First of all, thank you for taking your time to write a good review for us. We are excited to know that you enjoy our facilities. In this opportunity, I would like to apologize for the inconvenience during your stay. It was the period of high occupancy and we may have many guest brings their family on vacation,...

Yogyakarta
Reviewed 6 February 2017

Good location in the city center. They provide various menu for breakfast and the view of the sea is amazing. They have clean room & environment. The employees are helpful and the wifi connection is easy to access everywhere in the hotel.

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Thank emy199

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Combining the facilities of an international hotel and the comfort and personal service, the new Aston Balikpapan is the first combined hotel and residence in Balikpapan. While all rooms and apartments offer the comforts and amenities of an international 4 star hotel they also feature kitchens and private balconies. Within the ocean front Grand Sudirman Complex the Aston Balikpapan is ideally located in the heart of the city and just 15 minutes from Sepinggan International Airport allowing easy access to all the main attractions in the city including shopping and entertainment facilities. Besides the hotel's ample offerings guests also benefit from the many facilities within the Grand Sudirman Complex such as restaurants, cafes, banks, an Irish pub, a convenience store and major corporate offices. ... more   less 

Additional Information about Aston Balikpapan Hotel & Residence

Address: Jl. Jend. Sudirman no. 7 | Grand Sudirman Balikpapan, Balikpapan 76114, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $74 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travellers have asked, with answers from Aston Balikpapan Hotel & Residence staff and other travellers.
3 questions
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Jakarta, Indonesia
over a year ago

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Questions? Get answers from Aston Balikpapan Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room type The Executive Rooms which leads to sea views”
 of 5 bubbles dollarshare, 20 Dec 2016 | Read review
“room was so so”
 of 5 bubbles jakaumbaran, 3 Nov 2016 | Read review
“Rooms facing the Pool are quieter, but not such a nice view. Bay view rooms have the mosque call to prayer”
 of 5 bubbles 461andyy, 14 Sep 2016 | Read review
“Rooms facing the pool are quieter”
 of 5 bubbles michelepZ3888AJ, 18 Jul 2016 | Read review
“prefer executive room with sea view for the best view”
  • view from our balcony
  • nice sea view from my room
 of 5 bubbles riskaelfiarini, 23 May 2016 | Read review
5 of 5