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Golden Tulip Balikpapan Hotel & Suites

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Jl. Jend. Sudirman no. 7 Grand Sudirman Balikpapan, Balikpapan 76114 Indonesia
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Traveller (531)
Room & Suite (130)
Pool & Beach (49)

About

#6 of 113 hotels in Balikpapan
Location
Cleanliness
Service
Value
Ideally located in the heart of Balikpapan and a 15-minute away from Sepinggan International Airport, Golden Tulip Balikpapan Hotel & Suites offers modern and comfortable accommodation. The 150 rooms feature contemporary decor and modern amenities fitted with fully equipped kitchenette and private balcony. Guest can enjoy the beautiful uninterrupted ocean view while experiencing our infinity pool. Within proximity to shopping area, business and government offices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Convenience store
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Kitchenette
Cable / satellite TV
Walk-in shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Indonesian
634Reviews6Q+A60Room tips
Traveller rating
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Popular mentions
Iwan S wrote a review Feb 2021
Jakarta, Indonesia221 contributions32 helpful votes
+1
I stayed at this hotel for 2 nights where long time ago I was there too. The hotel is located at the beach front, nice view to the ocean from the room's window. The breakfast was good, the room is old but quite clean, pitty that the staffs and securityan was not so friendly and helpful. However, due to best location on the beach and good breakfast, I may consider to come back again in the next future.
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Date of stay: February 2021Trip type: Travelled on business
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Response from Golden Balikpapan, General Manager at Golden Tulip Balikpapan Hotel & Suites
Responded 8 Feb 2021
Dear Iwan S, It is always a pleasure to host you at the Golden Tulip Balikpapan Hotel & Suites. We very much appreciate your comments regarding your last stay. Your feedback is very important for us. I will certainly share your comments with our team. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Olivia Palalongan Acting General Manager
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skottydog wrote a review Dec 2020
Scotland, United Kingdom218 contributions132 helpful votes
Had to stay here a couple of nights whilst on business. Hotel looks good, with many facilities. I had a suite which was well equipped and spacious. However I felt that the hotel wasn’t as clean and maintained as it should be. There are a lot of loose boards in the boardwalk between the reception, rooms, pool area and beach. The pool water when seen at night was cloudy and looked dirty. Food was good, but a lot of the fried dishes seemed to be swimming in oil when served. The tables outside the restaurant really need deep cleaned as they all felt sticky. The staff were really friendly and efficient, and this made my visit here. Despite my observations, I would still return here, as this would make a great stay if a few minor improvements made.
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Date of stay: December 2020Trip type: Travelled on business
2 Helpful votes
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Response from Golden Balikpapan, General Manager at Golden Tulip Balikpapan Hotel & Suites
Responded 6 Jan 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Olivia Palalongan Acting general Manager
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Putty wrote a review Mar 2020
Balikpapan, Indonesia2 contributions
Love with the ocean and pool view, very nice.. especially when the sun goes down. The staffs are very helpfull 👍🏻 Please more attention on damp walls in the room, would be so great if they get fixed very soon.
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Date of stay: March 2020Trip type: Travelled with family
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Response from goldenbpn7, General Manager at Golden Tulip Balikpapan Hotel & Suites
Responded 13 Mar 2020
Dear Putty, It is always a pleasure to host you at the Golden Tulip Balikpapan Hotel & Suites. We very much appreciate your comments regarding your last stay. Your feedback is very important for us. I will certainly share your comments with our team. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Peter Fritz Acting as General Manager
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Nurlinda S wrote a review Mar 2020
1 contribution
Great Service and Hospitality, the room very comfortable for family, there is a playground for kids, great view from the pool, the location at the centre of the city, also near to the shoping centre, thank you and we will be back soon.. 💕💕💕💕
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Date of stay: February 2020Trip type: Travelled with family
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Response from Golden T, General Manager at Golden Tulip Balikpapan Hotel & Suites
Responded 4 Mar 2020
Dear nurlindas2020, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ketut Kartika General Manager
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loliends wrote a review Dec 2019
Samarinda, Indonesia7 contributions
I always stayed at Aston every time I visit Balikpapan, but the last time I was there I had the worst experience ever. I was tired after long journey but when I arrived i need to wait until the room is ready. (It states earliest check in is at 2pm but I can’t get my room key till 4pm) The reception isn’t friendly at all, because I asked many times when the room is ready, they started to ignore me and didn’t answer me. And it wasn’t that, the room is dirty, less lighting (some lamps didn’t work), a little water comes out from shower. This saddens me because i used to enjoy my stay at aston balikpapan, but for now i will find another hotel when I visit balikpapan again.
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Date of stay: December 2019Trip type: Travelled as a couple
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PRICE RANGE
US$36 - US$70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston balikpapan hotel and residence
FORMERLY KNOWN AS
Aston Balikpapan Hotel & Residence
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
155
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Frequently Asked Questions about Golden Tulip Balikpapan Hotel & Suites
Which popular attractions are close to Golden Tulip Balikpapan Hotel & Suites?
Nearby attractions include Benua Patra Beach (1.1 km), Monumen Perjuangan Rakyat - MONPERA (1.1 km), and Dluv Bbc Balikpapan (0.9 km).
What are some of the property amenities at Golden Tulip Balikpapan Hotel & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Golden Tulip Balikpapan Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Tulip Balikpapan Hotel & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Golden Tulip Balikpapan Hotel & Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Golden Tulip Balikpapan Hotel & Suites?
Conveniently located restaurants include Ocean's, Bondy Restaurant, and Open House.
Are there opportunities to exercise at Golden Tulip Balikpapan Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Golden Tulip Balikpapan Hotel & Suites have an airport shuttle?
Yes, Golden Tulip Balikpapan Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Golden Tulip Balikpapan Hotel & Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Balikpapan.
Are any cleaning services offered at Golden Tulip Balikpapan Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Tulip Balikpapan Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.