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I went here for business trip. Overall this hotel is beautiful, you can see the view of the beach and it also has a very nice swimming pool. But I must say the service is below my standard. At that time on 6am I called...More
Response from Aston B, Manager at Aston Balikpapan Hotel & ResidenceResponded 22 April 2017
Dear Ms. Zeanettee, we have let our self down by gave you a poor service. Disciplinary action has been to taken for staff whom received your order at 6 AM. And we have trained our staff to avoid this error arise in the future.
I stayed overnight here on a business trip. It was simply a nice hotel. Room was spacious and I was surprised to find a mini kitchen in the room, including a stove and sink! It's like living in a studio apartment.
Had a dinner at...More
Chose this hotel for a quick transit during my business trip. Aston is located in Balikpapan downtown, right in front of the Makassar Strait. We booked a twin room, but somehow they gave us a two-room apartment with a very spacious bedroom. Despite the unimpressive...More
Good location and sea view, but -unfortunately low respons on broken AC and the food taste really need improvement. I experienced very low respons when I found that AC in my room was broken. I had to call front office and house keeping several times....More
US$45 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Luxury Hotel in Balikpapan
Non-Smoking Rooms ,
Number of rooms
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