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Four Points by Sheraton Balikpapan

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Jl. Pelita No. 19 Sepinggan Raya, Balikpapan Selatan, Balikpapan 76115 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (81)
Dining (19)
Room & Suite (17)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 17/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Balikpapan
Updated 17/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 113 hotels in Balikpapan
Location
Cleanliness
Service
Value
Travellers' Choice
Relaxed elegance and contemporary comfort combine seamlessly at Four Points by Sheraton Balikpapan. Our hotel offers a prime location in Balikpapan City, East Kalimantan; we're just five minutes from the airport and close to exciting tourist attractions, private corporate offices, government offices and an array of restaurants and markets. Feel inspired by the bold artwork as you enter our lounge-inspired lobby. Relax in spacious hotel rooms and suites with modern décor, a large workspace, 24-hour room service and complimentary 110 Mbps Wi-Fi - and get a great night's sleep on the signature Four Points Sleep Experience. Taste a variety of delicious foods at The Eatery for breakfast, lunch and dinner. Rejuvenate in our 24-hour fitness center, or take a dip in our outdoor pool. Our hotel is also convenient for social gatherings or business conferences in Balikpapan; the largest of our seven venues can comfortably accommodate up to 280 guests. We look forward to making your stay in Indonesia satisfying.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Kids pool
Free airport transportation
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
24-hour security
Baggage storage
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian
Hotel links
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83Reviews1Q+A9Room tips
Traveller rating
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Popular mentions
tie antie wrote a review Aug 2021
1 contribution
Its soo comfortable and I'm very impressed by their breakfast which feels like 5 star hotels.. We were able to have an early check in, tho' it was such a short notice.. And every request that were made was able to be delivered perfectly..
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Date of stay: August 2021Trip type: Travelled on business
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded 5 Sep 2021
Dear Tieantie, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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ismet wrote a review Aug 2021
Samarinda, Indonesia3 contributions
Our stay @Four Points Balikpapan overall was great. Always clean & comfort. The main plus for me was how helpful & courteous the staff were especially at the Front Desk or lobby area. Excellent!!! 🔥 Thx for FP Bppn GM : Mr M. Jufri Sakka, especially for Mr. Risco,  Mr. Agus, Mr. Leo, Ms. Devi and etc. Warm regards - Ismet FR
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Date of stay: August 2021Trip type: Travelled on business
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded 5 Sep 2021
Dear Curious47562677072, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and specially to our associate Risco, Agus, Leo and Devi. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
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Ian Fahmi wrote a review Aug 2021
1 contribution
Such a really nice view on 10th floor, the food was amazing delicious, on my last day breakfast Mr. Locto offer me warm lemon tea drink for recover my self after first dose of vaccine. This hotel have a service shuttle to airport at anytime so you dont need to worries with time, just inform to FO 2 hrs before you check out.
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Date of stay: August 2021Trip type: Travelled on business
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded 25 Aug 2021
Dear Lanjurangan, Warm greetings from Four Points by Sheraton Balikpapan. Thank you for taking the time to share your kind praise and appreciation of your stay, experiences the property's facilities, and service offerings. The high note goes out to the team for your recognition of the service culture and delivery, with particular mention to Locto. It is with pleasure that we look forward to welcoming you back. Sincerely yours Muhammad Jufri Sakka General Manager
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dian s wrote a review Jul 2021
1 contribution
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staffs, special thanks to Ms Agus. The breakfast was awesome, lot of choices. Beside that the hotel provide free shuttle to and from the airport. Overall, I had a wonderful experience at Four Points by Sheraton Hotel Balikpapan. Thank you! Will recommend to everyone who visiting Balikpapan
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Date of stay: July 2021
Value
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Sleep Quality
Room Tip: room bagus
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded 25 Jul 2021
Dear Mr Dians951, Warmest greeting from Four Points by Sheraton Balikpapan! On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Balikpapan. Thank you for sharing your wonderful review and high ratings. I am pleased to know that our associates service exceeded your expectations. Your generous compliments have been shared with the entire team and specially to our associate Agus and we thank you immensely for your commendations. While I am glad that you have a great stay. Once again, it was a pleasure having you stay with us recently and we hope to welcome you back soon. Sincerely yours, Muhammad Jufri Sakka General Manager
Read more
Saragih23 wrote a review Jul 2021
Jakarta, Indonesia132 contributions61 helpful votes
Here is my rating for this hotel (out of 5) Service: 5 Excellent Service provide by front office, housekeeping and restaurant staff Room: 5 Spacius room Location: 5 Near airport. Have shuttle from and to airport Food: 4.5 Wide variety of B’Fast Family Value: 4 Small swimming pool Cleanest: 4 Some rooms are smelly from smoke Covid Protocol: 3.5 They have covid protocol but it’s not FULLY ENFORCED. Still seeing guests not wearing masker during b’fast and in the swimming pool. They should provide disposable hand gloves for b’fast. Swimming pool also need to be “schedule” so it won’t be crowded. Overal review is positive for this hotel. Will come back when visit BPN.
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Date of stay: June 2021Trip type: Travelled with family
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Response from fourpoints Balikpapan, Guest Services / Front Office at Four Points by Sheraton Balikpapan
Responded 11 Jul 2021
Dear Saragih23, Thank you for taking the time to write us a review following your stay at Four Points by Sheraton Balikpapan. Please accept my sincere apology that our service did not meet your expectation. I very much appreciate also to receive the concerns regarding your room accommodation as well our health protocol during breakfast. Rest assured, your feedbacks are dully noted and have been shared to respective departments. Once again, thank you for sharing your review, your constructive feedback helps us to become better. We hope to have the opportunity to welcome you back at Four Points by Sheraton Balikpapan. Kind regards, Muhammad Jufri Sakka General Manager
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PRICE RANGE
US$49 - US$75 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
138
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Frequently Asked Questions about Four Points by Sheraton Balikpapan
Which popular attractions are close to Four Points by Sheraton Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (4.9 km), Lamaru Beach (2.9 km), and Benua Patra Beach (5.4 km).
What are some of the property amenities at Four Points by Sheraton Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Four Points by Sheraton Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a free welcome drink during their stay.
Is parking available at Four Points by Sheraton Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Balikpapan?
Conveniently located restaurants include Ocean's, Dandito, and Kepiting Kenari.
Are there opportunities to exercise at Four Points by Sheraton Balikpapan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Balikpapan have an airport shuttle?
Yes, Four Points by Sheraton Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Four Points by Sheraton Balikpapan?
The staff speaks multiple languages, including English and Indonesian.
Does Four Points by Sheraton Balikpapan have any great views?
Yes, guests often enjoy the city view available here.